2016 Cadillac Srx

The low beams have gotten so dim that driving at night has become hazardous. Both the passenger and driver side lights are dim but the passenger side is the worst. The problem is internal to the headlamp assembly. Cleaning the outer lens has no effect. The high beams function fine but we can't drive with the high beams all of the time because they blind oncoming drivers. When the lights switch back to low beams, it is almost like switching the lights completely off.

We have had an ongoing problem with our headlights dimming and getting worse and worse. The dealers tell us there's nothing they can do to test the headlight. They can sure tell if they drive it at night. It's so unsafe to drive at night that when we do we must use our high beams and in doing so, oncoming traffic flash their lights at us. It's so bad, I am afraid to drive and night and now won't and will only allow my husband too. This headlight issue has been an ongoing problem with Cadillac where they issued a recall, but for some reason didn't include the 2016 models in that recall. A case advisor offered us $500 towards the $2,000 repair and stated if there ever is a recall they would refund us what we paid. This is unacceptable. They know there's a problem and they don't take responsibility.

Purchased a 2016 Cadillac SRX Luxury Edition used with 60,000 miles. First time driving at night, I noticed headlights on dim were very dim. Barely could see the roadway unless lights were on bright. I done some research on issue and found that it seems to be a common problem with this model from 2010 to 2016 year model. Cadillac has known of the problem, but has not thoroughly done any action to correct the problem.

I bought this car in 2020 and my first night of being out at night I COULD NOT SEE 2 feet in front of me. I was darn near ran off the road. Supposed all recalls were done on my car--NOT!!!!!!This is serious stuff and I'm seeing on a Cadillac forum all the outcries and the extreme costs people are paying. PLEASE PLEASE Do something-ALSO BE SURE SO CALLED RECALLS ARE DONE!!!!

Due to the deterioration of the headlight assembly and the reflectors, my headlights do not give me enough light to safely see after dark without using the bright lights. I have to drive with them on bright all the time, even in oncoming traffic, or risk incident or accident. To date I have experienced only minor, thankfully, incident. I have missed turns and even missed the road and drove off the roadway when making turns off the main road. I have not sustained damage and was lucky that there was no traffic following closely as I have, in several instances, had to stop abruptly to avoid damaging my vehicle. I also very narrowly missed seeing a person walking along the side of the road where no sidewalk was available because the dim lights did not fall on the person. I took the vehicle to Cadillac of Knoxville today, Jan.13, 2022, and was told that even brighter light bulbs will not help. They wanted to charge me $2280.00 plus tax to replace the headlight assembly that Cadillac is aware of the deterioration. This vehicle has only 57,701 miles on it, it is an upscale vehicle, yet I cannot safely drive it after dark. Cadillac needs to be held responsible for replacing the headlight assembly. I see there are many of the same complaint here and this needs correcting before someone is seriously injured or killed.

HEADLIGHTS: It is available for inspection upon request. There have been no accident so far, however you cannot drive at night due to low beam of headlights are so very dim that it is an absolute hazard to be out on the road and deal with oncoming vehicles because you cant see. When asking a dealer representative about my headlight issue, he stated it would cost around $1500, as these were very expensive headlights and would take several days to get them in. Another person told me it would only last a few days, if replaced and then the same issue would occur. It seemed to be dimming all of a sudden, happened on the way home from church 1 month ago, as my husband and I were returning home. They both are still very dim and I think for the price we paid for our New Vehicle in 2017, we should not be having this conversation. Cadillac dealership told us it would cost $1500 for headlights. No warning lamps or messages occurred.