NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
442 reports80,000 miles · Dec 16, 2021
Exterior Lighting
The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The vehicle was taken to the dealer. The dealer diagnosed that the weather sealant for the headlights was faulty. The vehicle was not repaired and remained at …
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The contact owns a 2015 Cadillac SRX. The contact stated that while driving at an undisclosed speed, the headlights dimmed, causing the contact to not see the road ahead. The vehicle was taken to the dealer. The dealer diagnosed that the weather sealant for the headlights was faulty. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact to have the dealer contact them. The failure mileage was approximately 80,000.
NHTSA ODI #11444057
Mileage unknown · Dec 14, 2021
Exterior Lighting
The headlights are failing, new lamps does not resolve the issue. Bad design, the inner reflective housing has melted and the lamps no longer light the road correctly. New lamps did not resolve the issue. I am having to replace the whole lamp housing at over $600 per side just to enable me to drive at night. Very dangerous situ…
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The headlights are failing, new lamps does not resolve the issue. Bad design, the inner reflective housing has melted and the lamps no longer light the road correctly. New lamps did not resolve the issue. I am having to replace the whole lamp housing at over $600 per side just to enable me to drive at night. Very dangerous situation
NHTSA ODI #11443785
Mileage unknown · Dec 11, 2021
Exterior Lighting
Low beam headlights have become so dim as to be unusable, exascerbated when the auto-dimming goes unexpectedly from high to low beam. It’s as if someone just turned the car’s lights off, so options are to 1) drive on constant high beam, blinding other drivers; 2) drive on low beam, blinding me; 3) not drive at all at night. Than…
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Low beam headlights have become so dim as to be unusable, exascerbated when the auto-dimming goes unexpectedly from high to low beam. It’s as if someone just turned the car’s lights off, so options are to 1) drive on constant high beam, blinding other drivers; 2) drive on low beam, blinding me; 3) not drive at all at night. Thanks, Cadillac!! It’s unbelievable to me that a safety recall has not been mandated to force GM to confront this problem for ALL owners.
NHTSA ODI #11443454
Mileage unknown · Dec 6, 2021
Exterior Lighting
Low beam headlights are so dim as to be useable.
NHTSA ODI #11442913
Mileage unknown · Dec 6, 2021
Exterior Lighting
Low beams are so dim as to be dangerous, not only for passengers, but also for people, animals and property outside the vehicle. Visibility is so incredibly poor as to not illuminate a pedestrian in a crosswalk early enough to facilitate a safe stop. Nothing in writing from the dealer, but agent aware of the problem with no fix.…
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Low beams are so dim as to be dangerous, not only for passengers, but also for people, animals and property outside the vehicle. Visibility is so incredibly poor as to not illuminate a pedestrian in a crosswalk early enough to facilitate a safe stop. Nothing in writing from the dealer, but agent aware of the problem with no fix. The problem is constant, not intermittent. Became most apparent approximate 37000 miles, while driving a winding road, returning from Soboba casino at night. Vehicle has a little over 40000 miles now. No warning lamps, messages. There are enough online complaints to wonder why GM has not recalled for repair. Is GM awaiting for a certain injury or death toll?
NHTSA ODI #11442861
Mileage unknown · Nov 20, 2021
Exterior Lighting
Bought this car used, first time after dark realized headlights were not shining well enough to drive. We parked the vehicle until we could purchase and replace complete headlamp assembly. Multiple internet sites were found where other owners had same issue. We paid $300 for a set of replacement assembly and installed ourselves,…
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Bought this car used, first time after dark realized headlights were not shining well enough to drive. We parked the vehicle until we could purchase and replace complete headlamp assembly. Multiple internet sites were found where other owners had same issue. We paid $300 for a set of replacement assembly and installed ourselves, otherwise it would have cost $1000 at the dealer. We went with this option because Cadillac items were not recommended, as they would fog up again in a short amount of time.
NHTSA ODI #11441129
Mileage unknown · Nov 19, 2021
Exterior LightingVisibility/wiper
Vehicle headlights are very dim and night visibility is extremely limited and very dangerous. Driving in rain proves impossible. Seems to be a known issue that Cadillac owners are repairing themselves to the tune of between $1400-3000. Models SRX, years 2010-2016 After reading many user/enthusiasts web forums, I see this issue …
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Vehicle headlights are very dim and night visibility is extremely limited and very dangerous. Driving in rain proves impossible. Seems to be a known issue that Cadillac owners are repairing themselves to the tune of between $1400-3000. Models SRX, years 2010-2016 After reading many user/enthusiasts web forums, I see this issue being reported by hundreds of owners.
NHTSA ODI #11441105
83,000 miles · Nov 16, 2021
Exterior Lighting
The contact owns a 2015 Cadillac SRX. The contact stated while driving at night, the front headlights failed to adequately illuminate the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the headlights to be replaced. The vehicle w…
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The contact owns a 2015 Cadillac SRX. The contact stated while driving at night, the front headlights failed to adequately illuminate the roadway. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the headlights to be replaced. The vehicle was not repaired but was pending repairs. The contact attempted to call the manufacturer but was unable to speak to with an authorized representative. The failure mileage was approximately 83,000.
NHTSA ODI #11440635
75,000 miles · Nov 12, 2021
Exterior Lighting
The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH, the headlights became very dim causing a visibility issue. The contact was able to drive to the residence. The vehicle was taken to the dealer to be inspected. The contact was informed that there was moisture entering the headlight housings and that t…
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The contact owns a 2015 Cadillac SRX. The contact stated while driving 40 MPH, the headlights became very dim causing a visibility issue. The contact was able to drive to the residence. The vehicle was taken to the dealer to be inspected. The contact was informed that there was moisture entering the headlight housings and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
NHTSA ODI #11440260
50,000 miles · Nov 10, 2021
Exterior Lighting
The contact's husband owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights would dimly illuminate and would not operate as needed without warning. The contact would be forced to use the high beam headlights for clear visibility while driving at night. The dealer was notified of the failure and…
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The contact's husband owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights would dimly illuminate and would not operate as needed without warning. The contact would be forced to use the high beam headlights for clear visibility while driving at night. The dealer was notified of the failure and informed her that there were no recalls on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
NHTSA ODI #11439994
Official recalls
4May 21, 2026
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Dec 19, 2014
General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.
Consequence & remedy
Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.
Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗