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2015 Cadillac Srx

Owner reports · Recalls · Investigations

More warning signs than most Srx years

Owner complaints for the 2015 Cadillac Srx are substantially higher than the model-year median of 192.

About this comparison →

When problems were reported

Mileage at the reported incident

248 reports with mileage · 194 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 302 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 29 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports3 fire reports10 injury reports

What owners actually said

442 reports
Mileage unknown · Apr 5, 2022
Structure

The liftgate on my vehicle has stopped working. After researching this online I see that Cadillac/GM was sued concerning this issue. Please look into this for me. This repair would be very costly and it is unthinkable for a car that is less than 7 years old has this kind of body failure.

NHTSA ODI #11459740

Mileage unknown · Apr 4, 2022
SteeringSuspension

The tow suspension recall was supposed to be fixed but auto gather Lori Chevrolet in commerce Georgia the first time they had vehicle for two weeks after replacing with new parts vehicle did not drive properly whatsoever so they put the old parts back on aligned and problem was better as of before the replacement parts but core …

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The tow suspension recall was supposed to be fixed but auto gather Lori Chevrolet in commerce Georgia the first time they had vehicle for two weeks after replacing with new parts vehicle did not drive properly whatsoever so they put the old parts back on aligned and problem was better as of before the replacement parts but core Adolf all the river on rear tires in less than two weeks took it back to the dealership they inform me that they aligned it after leaving dealership horrible roar and has Adolf two more sets of tires in the rear end I’m unsure on how to correct the situation because the dealership is being bullies about the situation But the recall is not fixed vehicle is unsafe to drive

NHTSA ODI #11459475

Mileage unknown · Apr 2, 2022
Exterior Lighting

Vehicle Headlamps (dim beams). Yes, it is available for inspection. The Cadillac SRX SUV state inspection was rejected for defective headlamps on 4-1-2022( both low beam headlights not bright enough). Prior to purchase the state inspection was conducted by the dealership (Wells Auto Group in Mckinney, Texas). I was not aware of …

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Vehicle Headlamps (dim beams). Yes, it is available for inspection. The Cadillac SRX SUV state inspection was rejected for defective headlamps on 4-1-2022( both low beam headlights not bright enough). Prior to purchase the state inspection was conducted by the dealership (Wells Auto Group in Mckinney, Texas). I was not aware of any problems with headlights (Dim). I notice while driving those dim beam lights were not putting out much light on darker not well-lit streets. I thought maybe this is the way the dim beams supposed to be. No. I have not seemed any warning lamps, messages, or any notification from General Motors (GM) on this safety problem. The safety of my family and others is at high risk when there is not proper lighting for headlights beams.

NHTSA ODI #11459337

Mileage unknown · Mar 24, 2022
Exterior Lighting

The contact owns a 2015 Cadillac SRX. The contact stated that the headlamps were no longer properly illuminating the roadway while driving, causing the contact to use the hi-beam headlamps while driving. The local dealer was contacted and stated that the headlamps needed to be replaced. The vehicle was not repaired. The manufact…

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The contact owns a 2015 Cadillac SRX. The contact stated that the headlamps were no longer properly illuminating the roadway while driving, causing the contact to use the hi-beam headlamps while driving. The local dealer was contacted and stated that the headlamps needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

NHTSA ODI #11458195

Mileage unknown · Mar 9, 2022
Electrical SystemStructureVisibility/wiper

Foggy headlights cannot see… reported by multiple srx owners.

NHTSA ODI #11455950

Mileage unknown · Mar 9, 2022
SteeringSuspension

Had the recall corrected at auto gallery Chevrolet in commerce Georgia in December they put new parts on and car wasn’t driving properly I returned it and they put the old parts on then it was driving better than before but It was eating the back tires off went through 2 sets of tires then took it back to dealership and they did…

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Had the recall corrected at auto gallery Chevrolet in commerce Georgia in December they put new parts on and car wasn’t driving properly I returned it and they put the old parts on then it was driving better than before but It was eating the back tires off went through 2 sets of tires then took it back to dealership and they did alignment when returned it was roaring and still eating tires off the rear wife was driving yesterday evening and she said it started shaking and sliding

NHTSA ODI #11455792

Mileage unknown · Mar 2, 2022
Exterior Lighting

The headlights are so dim I can't see at night without putting my bright lights on. The dealership is aware of the problem, they say there was a rebate given not a recall. I was told it would still cost me over $600 in addition to the $1600 the manufacturer was giving as a rebate. The problem with that was the letter I received …

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The headlights are so dim I can't see at night without putting my bright lights on. The dealership is aware of the problem, they say there was a rebate given not a recall. I was told it would still cost me over $600 in addition to the $1600 the manufacturer was giving as a rebate. The problem with that was the letter I received stated the headlight would frost over due to moisture. Since my headlight did not look frosted I choose not to get them repaired. After driving one night on a road with no lights I saw how bad it really was. I had the light bulb changed, that did not help any. So I went back to the dealership that's when the mechanic explained to me that it was the inside light housing that holds the bulb had what was light a "cataract" and the only fix is changing the whole headlight unit. This could cost more than $2000. The date to use the rebate has passed.

NHTSA ODI #11454921

49,000 miles · Mar 2, 2022
Suspension

The contact owns a 2015 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and the vehicle was taken to the local dealer where the recall repair was completed. The contact stated the next day, the stability traction control warning light and the ABS warning light were illuminated. Th…

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The contact owns a 2015 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and the vehicle was taken to the local dealer where the recall repair was completed. The contact stated the next day, the stability traction control warning light and the ABS warning light were illuminated. The contact notified the local dealer of the failure. The contact associated the failure with NHTSA Campaign Number: 21V473000 (Suspension). The vehicle was not diagnosed or repaired. The contact attempted to call the manufacturer but was unable to speak to an agent. The failure mileage was approximately 49,000.

NHTSA ODI #11454786

Mileage unknown · Feb 27, 2022
Exterior Lighting

Headlights problems with this 2015 Cadillac SRX that only has 56k miles. I had just bought this car and on the way home from the dealership I had to use my high beams to see anything on my hour trip. The low beam lights are so low you can not even tell that they are on at all. How did this pass inspection? This could cause an ac…

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Headlights problems with this 2015 Cadillac SRX that only has 56k miles. I had just bought this car and on the way home from the dealership I had to use my high beams to see anything on my hour trip. The low beam lights are so low you can not even tell that they are on at all. How did this pass inspection? This could cause an accident. It is not safe driving at night. I was given no information about this defect when I bought it. There are not warnings lights on the dash system. There are many other people complaining of this very problem. The entire headlight assemblies need to be replaced according to research. Why is there not a recall on this? It's very dangerous!

NHTSA ODI #11454344

Mileage unknown · Feb 22, 2022
Exterior Lighting

The headlights are so dim that they are a hazard unless i drive with my high beams on. the other night someone was walking at night and I was unable to see them until I was very close tot hem. My husband remarks how he can barely see at night, We have changed out the headlights and it made no difference. My Uncle has a 2014 Mode…

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The headlights are so dim that they are a hazard unless i drive with my high beams on. the other night someone was walking at night and I was unable to see them until I was very close tot hem. My husband remarks how he can barely see at night, We have changed out the headlights and it made no difference. My Uncle has a 2014 Model and he has commented he has the same issue. They are a true hazard and Cadillac should have to do something about the faulty head lights. I would love to see how they compare to a normal SUV

NHTSA ODI #11453462

Official recalls

4

26V329000 · Air Bags:frontal:driver Side:inflator Module

May 21, 2026

General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.

Consequence & remedy

Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.

21V473000 · Suspension:rear

Jun 24, 2021

General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.

Consequence & remedy

Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.

14V804000 · Seats

Dec 19, 2014

General Motors LLC (GM) is recalling certain model year 2015 Cadillac SRX vehicles manufactured November 11, 2014, to December 3, 2014. The front driver's seat may have been built with an incorrect seat track bracket. Drivers' seats with this condition may not be properly attached to the seat track.

Consequence & remedy

Consequence: The front outboard seat bracket may become disengaged during a vehicle crash, increasing the risk of personal injury.

Remedy: GM will notify owners, and dealers will inspect and replace affected seat track hook brackets, free of charge. The recall began on February 5, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac). GM's number for this recall is 14863.

14V571000 · Suspension:rear

Sep 19, 2014

General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.

Consequence & remedy

Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE20019 · Rear Toe Link Adjuster Separation

Opened Nov 6, 2020 · Closed Dec 23, 2021

Status: closed (inferred from source dates) · Suspension; Suspension:rear

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.

Additional source detail variants (2)

Suspension

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.

Suspension:rear

On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.