2015 Cadillac Srx

The contact owns a 2015 Cadillac SRX. The contact stated that while driving at night, the headlights were extremely dim, limiting the visibility of the roadway. The contact was concerned that the failure might cause a crash. There was no warning light illuminated. The vehicle was taken to a local dealer,r where the vehicle was diagnosed, and the contact was informed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.

The contact owns a 2015 Cadillac SRX. The contact stated that while operating the vehicle at night, the front headlights were extremely dim, causing a visibility hazard for the driver. The cause of the failure was not yet determined. The contact stated that the front headlamp assemblies were previously replaced due to the same failure; however, the failure reoccurred. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 99,700.

2015 Cadillac SRX is unsafe to drive while using its low beams after dark, and after having its High and Low Beam bulbs replaced. I purchased this car used in March 2024 for my wife. She only occasionally drives but never at night. In April I drove it when nearly dark and thought the low beams were very dim. I called the dealer and asked about getting warranty coverage and was told it had too many miles. I drove it again late September. It was dark and the low beams barely lit the road in front of me. I could hardly see going around curves, and it would have been too late to avoid a deer stepping in front of me. That night I realized It was absolutely too unsafe to drive my wife’s Cadillac after dark. I researched changing the bulbs and decided suing a body shop would be the best call. I also decided to use Sylvania SilverStar Ultra - High Performance Halogen Headlight High Beam, and Low Beam replacement bulbs. The body shop replaced all my bulbs in December. Feeling all was well, we drove my wife’s car out for an early New Year’s dinner. On the drive back the lighting was slightly improved, but still unsafe to drive after dark. Is correcting this issue something Cadillac should l pay for under the 2019 law suit settlement?

I purchased my 2015 Cadillac SRX a year ago from a private car dealer and of course he never told me about the headlight issue. I purchased two different types of bulbs and paid to have them installed and there are not bright enough Just like other people with the same problem I can't see at night and here in Maine it gets dark by 4:00 and driving at night is so very scary. I am [XXX] and this vehicle is my dream car. I feel GM needs to fix this issue free of charge!! Please help me Thank you - [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The intensity of headlights on this vehicle is dangerously low. When searching for a solution on light, I found that this particular problem was the subject of class-action lawsuit. I am the original owner of this vehicle. I was not informed or part of this lawsuit. Now I am told that it will cost $2.500 to replace the headlamps because moisture that leaks into the light housing has caused the lights to dim. Driving at night is now increasingly dangerous. Apparently, Cadillac has recognized this as a problem through the lawsuit. Loyal owners like myself need to have this problem corrected at no cost because it is a recognized part defect.

HEADLIGHTS!!! The headlights are so dim that other drivers flash me, honk at me or yell at me to turn my lights on when driving at night. When driving at night It is the same as driving without my headlights on. I have to use the high beams to drive at night. I changed the fuses, changed 1 of the bulbs and still no difference. The whole headlight housing needs to be changed. Here is a link to a gentleman who did the work to find out why Cadillac SRX's seem to be having this issue: [XXX] . Please, we need a recall to fix the headlights. This is a safety issue for me driving at night as well as anyone else on the road who can't see me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Cadillac SRX. The contact stated while driving at an undisclosed speed at night, the headlights were dim. The vehicle was taken to an independent mechanic, who replaced both headlight bulbs; however, the failure recurred. The contact related the failure to the headlight weather seals eroding prematurely, allowing moisture to enter the headlight housing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.