2014 Cadillac Srx

HEADLIGHTS ARE GONE ON MY 2014 SRX! FADED OUT OVER TIME.GONE! I CANNOT SEE ANYTHING WITHOUT THE HI-BEAMS ON NOW. ONLY 62K MILES. PROBABLY STARTED GOING OUT WAY BACK, I DID NOT REALIZE IT WAS MY CAR, THOUGHT IT WAS MY OWN VISION WHICH IS ALREADY POOR TO BEGIN WITH. I LIVE IN THE COUNTRY SO I'M REALLY SCREWED ON THESE BACKROADS. DEALER REPLACED CUE SYSTEM UNDER WARRANTY APPROX TWO YEARS AGO OR LESS, NOW ITS GOING OUT AGAIN. MIRRORS AND SEAT AND RADIO AND CLIMATE ALL BLEEPING OUT ON ME. SERVICE MGR. BRETT@ SAM TAYLOR CADILLAC IN FT. WALTON BEACH FL. SAYS THIS IS VERY COMMON TO HAVE TO REPLACE IT AT LEAST TWICE. PERHAPS MORE? HE STATED TO ME THAT HE SUBMITTED MY ISSUES TO GM TWICE TO NO AVAIL. NOW THE DEALERSHIP HAS BEEN SOLD AND NEW PEOPLE WON'T EVEN RETURN MY CALLS. IT'S A VERY LONG DRIVE FOR ME TO GO TO THEM AND ARGUE THIS CASE AS WE ARE STILL DEALING WITH HURRICANE MICHAEL ISSUES HERE ON OUR TOLL BRIDGES AND HIGHWAYS, WATERWAYS ETC. TRAFFIC PROBLEMS ALL OVER. HARDSHIPS ON FOLKS TRYING TO GO TO WORK.RE-ROUTINGS. BUT I ASK YOU WHO IS THE MOST LIKELY NEXT PURCHASER OF A NEW CADILLAC VEHICLE? ME, THE PERSON WHO ALREADY OWNS ONE.!!! TRADE IN FOR A NEWER MODEL? NO THANKS, THINK I'LL JUST PASS SEEMING HOW I'M A NOBODY. APPARENTLY THEY COULD CARE LESS ABOUT THEIR NEXT CUSTOMER, (GM CORP I'M SPEAKING TO YOU). WHY WOULD YOU LOSE BUYERS OVER SUCH A BIZARRE BUT SIMPLE FIX? BEFORE THIS I HAD THE TAHOE. NOW MAYBE NISSAN OR INFINITY IS CALLING MY NAME. SHAME.

JUST PURCHASE 2014 CADDILAC SRX. WHILE DRIVING AT NIGHT LOW BEAM HEADLIGHTS HAVE INDEQUATE ILLUMINATION AND BEAM PATTERN. DIFFICULT TO CLEARLY SEE ANY OBSTRUCTIONS IN THE ROAD, PEOPLE OR CARS ON THE SHOULDER OF THE ROAD WITHOUT HAVING TO HAVE THE BRIGHT LIGHTS SELECTED. NO LONG TERM FIX IDENTIFIED BY CADILLAC. ALL THEY WANT TO DO IS REPLACE THE BULBS WITH THE SAME INEFFECTIVE OEM. UNSAFE TO DRIVE AT NIGHT UNLESS ONE IS EXTREMELY CAREFUL.

CONCERN: EXTREMELY DIM HEADLIGHTS ON MY CADILLAC SRX, SO DIM AND HAZARDOUS THAT I DO NOT DRIVE AT NIGHT AND NOT IN RAIN. I HAVE SINCE LEARNED OF PENDING LAWSUITS OVER THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE. THIS IS SHAMEFUL OF CADILLAC - I HAVE A 4 YEAR OLD VEHICLE WITH 55K MILES THAT I CAN LONGER SAFELY DRIVE AT NIGHT. MY HIGH BEAM HEADLIGHTS STILL FUNCTION PROPERLY BUT I CANNOT DRIVE ALL THE TIME WITH MY HIGH BEAMS - IT WOULD NOT BE SAFE FOR ONCOMING TRAFFIC. CADILLAC IS DOING NOTHING TO CORRECT THIS PROBLEM. THEY HAVE OFFERED A COSTLY REPAIR, BUT I HAVE BEEN CAUTIONED THAT THE REPAIR WORK WILL NOT CORRECT THE PROBLEM.A TRUE REPAIR IS NEEDED AND CADILLAC NEEDS A RECALL. VERY DANGEROUS!

2014 CADILLAC SRX LOW-BEAM HEADLIGHTS WERE GROWING PROGRESSIVELY DIMMER AND NOW THE VEHICLE IS VERY UNSAFE TO DRIVE IN LOW LIGHT SITUATIONS. THIS OCCURED OVER THE COURSE OF A FEW WEEKS AND THE VEHICLE WAS APPROXIMATELY 4.5 YEARS OLD AT THE TIME OF NEAR TOTAL DARKNESS. ALTHOUGH THE HI-BEAMS STILL WORK FINE, IT IS UNSAFE TO SUBJECT ONCOMING TRAFFIC TO CONSTANT USE OF HI-BEAMS, YET WITHOUT THEM THE SRX DRIVER IS UNABLE TO SEE EVEN THE LINES ON THE ROAD. SO VERY DANGEROUS AND THIS CADILLAC OWNER IS TERRIFIED TO DRIVE THIS VEHICLE AT NIGHT, FOR FEAR OF HARMING HERSELF OR OTHERS.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE NOT PROVIDING ADEQUATE ILLUMINATION. THE CONTACT HAD A PERSONAL MECHANIC CLEAN THE HEADLIGHT CONNECTORS, BUT IT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC (7134 JONESBORO ROAD, MORROW, GA 30260, 770-872-0025) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2014 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WERE VERY DIM. THE LIGHT BULBS WERE REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO KEN BACHELOR CADILLAC (11001 INTERSTATE 10, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT ASSEMBLY REFLECTOR WAS DEFECTIVE AND THE ENTIRE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

HEADLIGHTS ON LOW BEAM ARE UNSAFE AND VEHICLE CAN NOT SAFELY BE DRIVEN AT NIGHT. WE RETURNED TO DEALERS WHO REPLACED BULB AFTER ONE BLEW OUT BUT NEW BULB DID NOT HELP. AFTER RESEARCHING ON INTERNET WE HAVE LEARNED THIS IS A COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL AND HAS BEEN REPORTED BY MANY CONSUMERS ALTHOUGH THERE HAS BEEN NO EFFORT BY MANUFACTURER TO CORRECT. VERY UNSAFE.

CONCERN: EXTREMELY DIM HEADLIGHTS ON OUR CADILLAC SRX, SO DIM AND HAZARDOUS THAT WE CHOOSE TO NOT DRIVE AT NIGHT AND NEVER IN RAIN. WE HAVE REPLACED THE BULBS WITH STRONG NEW BULBS FROM SYLVANIA (GOLD SERIES) HOWEVER THERE IS NO IMPROVEMENT. WE HAVE BEEN TO CADILLAC DEALERSHIP, THEY WANT TO CHARGE 1,900 DOLLARS TO REPLACE BOTH FAULTY HEADLIGHT ASSEMBLIES WITH THE SAME FAULTY HEADLIGHT ASSEMBLY AND CHARGE US FOR IT. KEEP IN MIND THIS IS A BARELY 4 YR OLD CADILLAC THAT YOU CANT EVEN DRIVE AT NIGHT FOR FEAR OF SAFETY. MY CELLPHONE IS BRIGHTER THAT THE HEADLIGHTS, WE HAVE DONE THE COMPARISON. WE HAVE SINCE LEARNED OF PENDING LAWSUITS OVER THE SAME ISSUE, ACCIDENTS, ETC,...IT IS AS MUCH OF A SAFETY HAZARD AS I CAN THINK OF. A 4 YR OLD CADILLAC THAT YOU CANT DRIVE AT NIGHT DUE TO THE FAULTY, WELL DOCUMENTED DESIGN FLAWS IN THE LIGHT. RIDICULOUS. THE SRX WITHOUT QUESTION A DANGER TO DRIVE AT DUSK, DARK, OR RAIN.