I WAS LOADING ITEMS IN THE BACK WITH THE LIFT GATE OPEN WHEN IT SUDDENLY BEGAN TO CLOSE AND HIT ME BUT CONTINUED TO CLOSE, RETRACTING ONLY AFTER ABOUT 5 SECONDS AND A PHYSICAL BATTLE BETWEEN ME AND THE GATE. I RECEIVED A BRUISE ON MY ARM FROM THE BATTLE AND SAW MY LIFE FLASH BEFORE MY EYES. THE CAR WAS OFF AND STATIONARY IN MY Y…
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I WAS LOADING ITEMS IN THE BACK WITH THE LIFT GATE OPEN WHEN IT SUDDENLY BEGAN TO CLOSE AND HIT ME BUT CONTINUED TO CLOSE, RETRACTING ONLY AFTER ABOUT 5 SECONDS AND A PHYSICAL BATTLE BETWEEN ME AND THE GATE. I RECEIVED A BRUISE ON MY ARM FROM THE BATTLE AND SAW MY LIFE FLASH BEFORE MY EYES. THE CAR WAS OFF AND STATIONARY IN MY YARD. IT WAS THE MOST FRIGHTENING EXPERIENCE OF MY LIFE!
NHTSA ODI #10981517
45,000 miles · Mar 6, 2017
Unknown Or Other
CAR IS PARKED. REAR LIFT GATE WILL NOT STAY OPEN. OPENS THEN CLOSES ERRATICALLY. COULD CAUSE BODILY HARM IF A PERSON GETS CAUGHT IN THE WILD SWING OF THE LIFT GATE. THE CAUSE COULD BE AN ELECTRICAL CONTROL MODULE. MY DEALERSHIP KEEPS TELLING ME THERE IS A RECALL PENDING BUT THIS PROBLEM BEGAN TWO YEARS AGO AND IS STILL ONG…
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CAR IS PARKED. REAR LIFT GATE WILL NOT STAY OPEN. OPENS THEN CLOSES ERRATICALLY. COULD CAUSE BODILY HARM IF A PERSON GETS CAUGHT IN THE WILD SWING OF THE LIFT GATE. THE CAUSE COULD BE AN ELECTRICAL CONTROL MODULE. MY DEALERSHIP KEEPS TELLING ME THERE IS A RECALL PENDING BUT THIS PROBLEM BEGAN TWO YEARS AGO AND IS STILL ONGOING. I AM NOT ABLE TO USE THE LIFT GATE OF THIS VEHICLE FOR FEAR OF BODILY HARM. PLEASE NOTIFY ME WHEN A RECALL HAS BEEN ISSUED.
NHTSA ODI #10958764
Mileage unknown · Sep 21, 2016
Electrical SystemUnknown Or Other
THE HEADLIGHT ASSEMBLY HAS CONDENSATION AND THE LOW BEAM LIGHT IS BARELY VISIBLE AT NIGHT THIS IS A SAFETY HAZARD
NHTSA ODI #10908401
102,558 miles · Sep 21, 2016
Electrical SystemUnknown Or Other
THE HEADLIGHT HAS CONDENSATION AND LOW BEAM WHICH IS A SAFETY HAZARD
NHTSA ODI #10908398
Mileage unknown · Nov 21, 2015
Unknown Or Other
REAR LIFT GATE SLAMMED CLOSED WHILE PUTTING ITEMS IN TRUNK. HAD REPLACED BUT WAS TOLD MY VEHICLE WAS NOT A RECALL
NHTSA ODI #10795240
14,110 miles · Jul 31, 2015
Unknown Or Other
LOSS OF AIR PRESSURE , NO APPARENT DAMAGE, PUNCTURE OR VISIBLE CAUSE . SAME MICHELIN TIRE WILL LOSE 2-3 # OVER ONE WEEK OF DRIVING . DEALERSHIP CHECKED TWICE, TIRE COMPANY THOROUGHLY CHECKED AND CONCLUDED LEAK MAY BE CAUSED DURING THE MANUFACTURE OF THE TIRE AND OR THE RUBBER COMPOUND. AIR PRESSURE MUST BE CHECKED WEEKLY AND BR…
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LOSS OF AIR PRESSURE , NO APPARENT DAMAGE, PUNCTURE OR VISIBLE CAUSE . SAME MICHELIN TIRE WILL LOSE 2-3 # OVER ONE WEEK OF DRIVING . DEALERSHIP CHECKED TWICE, TIRE COMPANY THOROUGHLY CHECKED AND CONCLUDED LEAK MAY BE CAUSED DURING THE MANUFACTURE OF THE TIRE AND OR THE RUBBER COMPOUND. AIR PRESSURE MUST BE CHECKED WEEKLY AND BROUGHT UP TO RECOMMENDED PRESSURE,35 PSI .
NHTSA ODI #10745251
200 miles · Jun 21, 2012
Unknown Or Other
WHEN I WAS LOADING ITEMS INTO THE REAR OF MY CAR, THE CLOSE BUTTON WAS ACCIDENTLY HIT, THE HATCH CAME DOWN AND HIT ME IN THE HEAD AND MY ARM. IT DID NOT STOP AND REVERSE, I HAD TO GET OUT OF THE WAY. I TRIED IT AGAIN, AND WHEN I PUT MY ARM OUT TO STOP THE HATCH TO SEE IF IT WOULD REVERSE, IT PUT SO MUCH PRESSURE ON MY ARMS THA…
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WHEN I WAS LOADING ITEMS INTO THE REAR OF MY CAR, THE CLOSE BUTTON WAS ACCIDENTLY HIT, THE HATCH CAME DOWN AND HIT ME IN THE HEAD AND MY ARM. IT DID NOT STOP AND REVERSE, I HAD TO GET OUT OF THE WAY. I TRIED IT AGAIN, AND WHEN I PUT MY ARM OUT TO STOP THE HATCH TO SEE IF IT WOULD REVERSE, IT PUT SO MUCH PRESSURE ON MY ARMS THAT THEY BECAME BLACK AND BLUE. I AM CONCERNED THAT WHAT IF THIS WAS A CHILD, IF IT NEEDS THAT MUCH PRESSURE TO STOP AND REVERSE, WHAT WOULD HAPPEN TO A CHILD. I HAD THE CAR LOOKED AT WHERE I BOUGHT IT AND THEY SAID THAT, THAT IS HOW MUCH PRESSURE IS NEEDED TO STOP., I HAD A 2010 SRX, AND IT DID NOT NEED THAT MUCH PRESSURE TO STOP. AS SOON AS THE HATCH HIT SOMETHING, IT STOPPED AND RESERVED BACK UP. I AM WONDERING IF ANYONE ELSE HAS HAD THIS PROBLEM AND CAN THE HATCH BE ADJUSTED. *TT
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE20019 · Rear Toe Link Adjuster Separation
Opened Nov 6, 2020 · Closed Dec 23, 2021
Status: closed (inferred from source dates) · Suspension; Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Additional source detail variants (2)
Suspension
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
Suspension:rear
On November 06, 2020, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE20-019) to assess the remedy and scope of General Motors (GM) recall 14V-571. ODI had received a total of 9 complaints with allegations of rear toe links separating while the vehicle was in motion. There were 4 complainants indicating that the remedy for recall 14V-571 had been performed on their vehicle. The other 5 complaints were outside the original recall scope but exhibited the same failure mode as addressed by recall 14V-571 and reported uncontrolled swaying while driving.ODI's review focused on all 2010-2015 Cadillac SRX vehicles that experienced a rear toe link failure while the vehicle was in motion under various driving conditions. The failures were the same or similar to those addressed by the remedy associated with recall 14V-571. The remedy for recall 14V-571 was to inspect the rear toe link adjusters and replace them if necessary as well as tighten both jam nuts to a manufacturer specified torque. The remedy can be reversed when the vehicle gets a rear alignment adjustment and the jam nuts are not properly re-torqued to the manufacturer's specification. ODI's data review confirmed a high toe link failure rate in vehicles that either had and had not received the remedy associated with recall 14V-571. On June 24, 2021, GM filed a defect information report recalling all 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles to remedy the potential failure of the rear toe link adjuster while driving. The remedy replaces adjustable toe links with non-adjustable toe links. The recall (21V-473) includes vehicles that were remedied under 14V-571. In view of the recall action being taken by GM, ODI is closing this Preliminary Evaluation. NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov.The ODI identification numbers for the complaints cited above can be found in a separate document attached to this closing resume.
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