NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
446 reportsMileage unknown · Jul 24, 2019
Exterior Lighting
GENERAL MOTORS HAVE AGREED THEY HAVE PROBLEMS WITH ISSUES OF MOISTURE ACCUMULATING IN THEIR HEADLIGHT CAPSULES ON 2010-2015 SRX'S. GM HAS AGREED ONLY TO REIMBURSE CUSTOMERS IN CA AND FL DUE TO SUITS BROUGHT AGAINST THEM BY THESE 2 STATES. I CALLED GM AND WAS ADVISED MY VIN # WAS NOT ON THE REIMBURSEMENT LIST BECAUSE IT WAS MADE …
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GENERAL MOTORS HAVE AGREED THEY HAVE PROBLEMS WITH ISSUES OF MOISTURE ACCUMULATING IN THEIR HEADLIGHT CAPSULES ON 2010-2015 SRX'S. GM HAS AGREED ONLY TO REIMBURSE CUSTOMERS IN CA AND FL DUE TO SUITS BROUGHT AGAINST THEM BY THESE 2 STATES. I CALLED GM AND WAS ADVISED MY VIN # WAS NOT ON THE REIMBURSEMENT LIST BECAUSE IT WAS MADE IN CA OR FL. I HAVE PAID A TOTAL OF $2030.22 TO HAVE MY HEADLIGHTS REPAIRED FROM MOISTURE. THE FIRST ONE WAS COVERED UNDER WARRANTY, SO ONLY HAD TO PAY $473.22 ON 10/07/15. THE SECOND ONE WAS REPLACE 8/4/2017 FOR $1,557.00. *JS
NHTSA ODI #11235437
150,000 miles · Jul 24, 2019
Air BagsExterior LightingSeat Belts
I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALLS AT THIS TIME. SO HOW DO TWO…
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I AM WRITING REGARDING MY SERVICE AIRBAG LIGHT. THE LIGHT CAN ON ABOUT 2 WEEKS AGO. I HAD IT CHECK OUT BY AUTOZONE AND O'RELLIES AUTO STORM. I WAS INFORMED THE IT WAS THE PASSENGER SEAT PRESSURE SENSOR AND IT HAVE A RECALL ON IT. SO WHEN I CALL THE CADILLAC PLACE THEY TELL ME THAT I HAVE NO RECALLS AT THIS TIME. SO HOW DO TWO PLACES TELL ME I HAVE A RECALL BUT CADILLAC SAYS I DON'T. I REALLY NEED THIS SITUATION CLEARED . I DRIVES MY ELDERLY PARENTS AROUND AND I NEEDS MY CAR TO BE SAFE FOR ME AS WELL AS FOR MY PARENTS. PLEASE HELP. I'M HAVING TO MANY ISSUES WITH CADILLAC. MY HEADLIGHT ASSEMBLY FOR MY CAR CAUSED BY CONDENSE IN MY PASSENGER SIDE HEADLIGHT ASSEMBLY. THAT'S BEEN OUT FOR ABOUT A YEAR. SO YES I'M HAVING A BAD TIME WITH MY CAR. DON'T GET ME WRONG I LOVE MY CAR THIS IS WHY I'M TRYING TO FIND HELP AS WELL AS ANSWER REGARDING MY VEHICLE. IF YOU CAN CONTACT ME AT [XXX]. I WOULD REALLY REALLY APPRECIATE IT. THANK YOU SO MUCH HAVE A BLESSED DAY INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11234643
Mileage unknown · Jul 16, 2019
Air BagsUnknown Or Other
MY SERVICE AIR BAG AND MOISTURE IN MY RIGHT HEADLIGHT THE ASSEMBLY IS OUT DUE TO THE MOISTURE IN THE HEADLIGHT ASSEMBLY. CAUSING ME NOT ABLE TO SEE AT NIGHT THE COST IS $1600+ TAX. WHO HAS THAT TYPE OF MONEY LIKE THAT. CADILLAC NEED TO HAVE A RECALL ON THAT AND THE SEAT BELT.
NHTSA ODI #11232354
Mileage unknown · Jul 15, 2019
Exterior Lighting
MY PASSENGER SIDE HEADLIGHT ALWAYS GOES OUT WHEN IT RAINS DUE TO THE MOISTURE GETTING TRAPPED INSIDE
NHTSA ODI #11231893
47,500 miles · Jul 5, 2019
Exterior Lighting
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLAMP ASSEMBLIES, WHICH CAUSED THE HEADLIGHTS TO GO OUT. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS FOR VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEYSER CADILLAC (716-568-7045, LOCATED AT 4130 SHER…
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TL* THE CONTACT OWNS A 2011 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS MOISTURE IN THE HEADLAMP ASSEMBLIES, WHICH CAUSED THE HEADLIGHTS TO GO OUT. THE CONTACT HAD TO UTILIZE THE HIGH BEAMS FOR VISIBILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEYSER CADILLAC (716-568-7045, LOCATED AT 4130 SHERIDAN DR, WILLIAMSVILLE, NY 14221) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,500.
NHTSA ODI #11229576
86,000 miles · Jun 25, 2019
Visibility/wiper
LAST YEAR IN 2018 TOOK MY CAR IN TO GM AND THEY COULD NOT FIND ANY THING WRONG WITH MY ISSUE OF CAR CADILLAC 2011 SRX AND FOUND THROUGH WEB SIT THAT THIS SERIES OF VEHICLES HAD A RECALL AND THE BLOWER SYSTEM FOR THE DEFROST SYSTEM, AND MY CAR IS HAVING THE SAME EXACT ISSUES AND CADILLAC WILL NOT FIX IT
NHTSA ODI #11222517
86,000 miles · Jun 20, 2019
Visibility/wiper
DEFROST SYSTEM WHEN IT IS REQUIRED IT MAY DECREASE THE DRIVERS VISIBILITY AND RESULTS IN A CRASH. MORE OR LESS IT WORKS WHEN IT WANTS TO NOT WHEN IT IS NEEDED TOO
NHTSA ODI #11221571
35,000 miles · Jun 13, 2019
Electrical SystemUnknown Or Other
MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE TO REPLACE MY PUMPS ON THE DR…
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MY SUNROOF HAS HAD LEAKY DRAINS ON BOTH SIDES AND CAUSED OVER $3,000 IN REPAIRS. I BELIEVE THE 2012 WAS RECALLED BUT NOT THE 2011. IT STOPPED MY CAR FROM DRIVING APPROPRIATELY, THE TRUNK WOULD NO LONGER OPEN, AND THE CAR ALARM TO ALERT FOR ROBBERY OF THE VEHICLE WHILE DRIVING. THIS CAUSED ME TO HAVE TO REPLACE MY PUMPS ON THE DRIVER SIDE OF THE CAR AND THE COMPUTER / ELECTRICAL SYSTEM. THIS REPAIR COST CLOSE TO $2,000. THEN ABOUT 14 MONTHS LATER; THE PASSENGER SIDE SUNROOF LEAK OCCURRED AND CAUSED FLOODING ON THE PASSENGER SIDE OF MY CAR. THIS LED TO MOLD AND A CLEAN OF THE CAR TO ALLOW ME TO BREATH IN MY CAR. THIS REPAIR COST OVER $1,000.
NHTSA ODI #11219865
96,020 miles · Jun 11, 2019
Electronic Stability Control (esc)
ABS STABILITY CODE (C0045) LEFT REAR WHEEL SPEED SENSOR ENCODER RING BROKEN. MILEAGE 96,020. REPLACED SPEED SENSOR ($28.71) AND REAR HUB ASSEMBLY ($188.54). LABOR ($420). THE BROKEN SENSOR AND HUB CREATED A NOTICEABLE AND SIGNIFICANT REDUCTION IN ACCELERATION. VEHICLE WOULD NEARLY STALL. MILEAGE 96,360 BEGAN RECEIVING SERVI…
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ABS STABILITY CODE (C0045) LEFT REAR WHEEL SPEED SENSOR ENCODER RING BROKEN. MILEAGE 96,020. REPLACED SPEED SENSOR ($28.71) AND REAR HUB ASSEMBLY ($188.54). LABOR ($420). THE BROKEN SENSOR AND HUB CREATED A NOTICEABLE AND SIGNIFICANT REDUCTION IN ACCELERATION. VEHICLE WOULD NEARLY STALL. MILEAGE 96,360 BEGAN RECEIVING SERVICE REAR AXLE CODE. NO NOTICEABLE PERFORMANCE PROBLEM, BUT A SLIGHT WHINING NOISE AT LOWER SPEED.
NHTSA ODI #11219167
110,000 miles · Jun 5, 2019
Structure
TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE USING THE REMOTE KEY FOB, THE HATCH FAILED TO OPERATE. THE HATCH HAD TO BE OPENED MANUALLY AND WOULD CLOSE INDEPENDENTLY. ON ONE OCCASION, THE HATCH CLOSED ON THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THA…
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TL* THE CONTACT OWNS A 2011 CADILLAC SRX. WHILE USING THE REMOTE KEY FOB, THE HATCH FAILED TO OPERATE. THE HATCH HAD TO BE OPENED MANUALLY AND WOULD CLOSE INDEPENDENTLY. ON ONE OCCASION, THE HATCH CLOSED ON THE CONTACT'S HEAD, BUT THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LIFTGATE PUMP NEEDED TO BE REPLACED AND THE HYDRAULIC ARMS WERE LEAKING ON THE DRIVER'S SIDE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED AN UNKNOWN CADILLAC DEALER AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #11218125
Official recalls
7Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Dec 20, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
Consequence & remedy
Consequence: THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Jun 3, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX PASSENGER VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 208, "OCCUPANT CRASH PROTECTION." THE AIRBAGS ARE PROGRAMMED TO TURN OFF THE RIGHT SIDE ROOF-RAIL AIRBAG IF THE PASSENGER SENSING SYSTEM DETERMINES THAT THE RIGHT FRONT PASSENGER SEAT IS UNOCCUPIED.
Consequence & remedy
Consequence: THE RIGHT REAR OCCUPANT MAY NOT BE PROTECTED AND SUFFER INJURIES IN CERTAIN FRONTAL AND SIDE CRASHES.
Remedy: GM DEALERS WILL REPROGRAM THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 17, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM .
Mar 4, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 BUICK LACROSSE AND CADILLAC SRX VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". ON THESE VEHICLES, THE SOFTWARE IN THE ELECTRONIC CLIMATE CONTROL (ECC) MODULE MAY DISABLE THE ABILITY TO ADJUST THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) SYSTEM SETTINGS. IF THIS HAPPENS, THE DRIVER WILL NOT BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.
Consequence & remedy
Consequence: IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ECC MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2011. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Dec 15, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC SRX, CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES. THE DRIVER AND /OR FRONT PASSENGER SAFETY BELT BUCKLE ANCHOR MAY FRACTURE AND SEPARATE NEAR THE SEAT ATTACHMENT IN A VEHICLE CRASH.
Consequence & remedy
Consequence: THE SAFETY BELT SYSTEM MAY NOT RESTRAIN THE OCCUPANT(S) AS DESIGNED AND COULD INCREASE THE RISK OF INJURY.
Remedy: DEALERS WILL MODIFY THE PASSENGER AND/OR THE DRIVER SAFETY BELT BUCKLES AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 18, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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