NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
474 reports66,391 miles · Oct 29, 2014
Engine
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG…
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TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING 65 MPH, THE ENGINE STALLED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,391.
NHTSA ODI #10651092
40,000 miles · Oct 28, 2014
Electrical SystemEquipment Adaptive/mobility
THE DASHBOARD PANEL WHICH DISPLAYS THE BACKUP CAMERA IS VERY ERRATIC. AS I PUT THE CAR IN REVERSE IT MAY OR MAY NOT RISE TO DISPLAY WHAT IS BEHIND. IF IT DOES RISE IT MAY GO UP AND DOWN SEVERAL TIMES WHILE BACKING UP THUS RENDERING THIS SAFETY FEATURE (THE BACKUP CAMERA) TOTALLY USELESS IF NOT DANGEROUS. *TR
NHTSA ODI #10650662
130,000 miles · Oct 15, 2014
Power Train
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPEN…
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TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, WHICH RESUMED NORMAL OPERATION. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10644783
70,000 miles · Oct 8, 2014
Engine
WHEN I TURN THE CAR OFF THE FAN WILL CONTINUE TO RUN. I HAVE TO EITHER UNDO THE BATTERY OR TAKE THE FAN FUSE OUT. I TOOK IT IN AND NO ONE CAN TELL ME WHY IT WILL NOT TURN OFF WHEN THE CAR IS OFF. *TR
NHTSA ODI #10643454
82,000 miles · Sep 23, 2014
Power Train
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE FAILURE RECURRED. THE MANUFACTURE…
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TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED, BUT THE REPAIRS WERE UNKNOWN. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10638505
42,000 miles · Sep 19, 2014
Structure
REAR HATCH AUTOMATICALLY OPENS WHEN I'M DRIVING, WHEN MY VEHICLE IS PARKED AND LOCKED, AND ALSO WHEN MY VEHICLE IS ON BUT IDLING EITHER IN A CAR WASH, STOP LIGHT, OR STOPPED IN TRAFFIC. THIS OCCURS RANDOMLY AND SOMETIMES THE HATCH WILL NOT SHUT UNTIL I TURN OFF THE CAR. *TR
NHTSA ODI #10637594
55,000 miles · Jun 28, 2014
Engine And Engine CoolingVisibility
AIR CONDITIONING SYSTEM STOPPED WORKING ON A FOUR YEAR-OLD CAR. AIR CONDITIONER USED TO DEFROST AND COOL INTERIOR CAR. WHEN DRIVING, WINDOWS CAN FOG UP AND DIMINISH VISIBILITY. IN RAINY DAYS AND NIGHTS, THE WINDOWS FOG UP AND IT IS NOT ALWAYS SAFE TO ROLL DOWN WINDOW TO ASSIST IN DEFOGGING WINDOWS. *TR
NHTSA ODI #10606674
70,000 miles · Jun 25, 2014
Suspension
TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILIZER AND BRAKE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HUB COMPLETELY DISINTEGRATED DAMAGING ROTORS AND THE BRAKES. THE VEHICLE WAS TAKEN TO TH…
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TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STABILIZER AND BRAKE WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE FRONT PASSENGER SIDE WHEEL HUB COMPLETELY DISINTEGRATED DAMAGING ROTORS AND THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE WHEEL HUB ASSEMBLY, BRAKES, ROTORS AND THE STABILIZING UNIT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10605899
69,292 miles · Jun 15, 2014
Suspension
MY HUSBAND AND I WERE RETURNING FROM A TRIP TO MYRTLE BEACH. WE HAD JUST GOTTEN ON THE NEW YORK STATE THRUWAY. WE HAD JUST PASSED A TRACTOR TRAILER WHEN ALL OF A SUDDEN THE CAR IMMEDIATELY VEERED TO THE RIGHT. MY HUSBAND ATTEMPTED TO CORRECT THIS AND IT IMMEDIATELY VEERED TO THE LEFT. IT DID THIS 2-3 TIMES BEFORE HE WAS ABLE…
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MY HUSBAND AND I WERE RETURNING FROM A TRIP TO MYRTLE BEACH. WE HAD JUST GOTTEN ON THE NEW YORK STATE THRUWAY. WE HAD JUST PASSED A TRACTOR TRAILER WHEN ALL OF A SUDDEN THE CAR IMMEDIATELY VEERED TO THE RIGHT. MY HUSBAND ATTEMPTED TO CORRECT THIS AND IT IMMEDIATELY VEERED TO THE LEFT. IT DID THIS 2-3 TIMES BEFORE HE WAS ABLE TO GET IT UNDER CONTROL. WE PULLED OFF TO THE LEFT SHOULDER OF THE THRUWAY AND CALLED FOR A TOW TRUCK. IT WAS TOWED TO OTTO CADILLAC IN ALBANY NEW YORK. THIS IS THE REPAIR THAT WAS REQUIRED. INSTALLED NEW 20867273: SL-N-LINK (05416-K) 20867 QTY 1. THIS IS WHAT WAS FOUND LR ADJUST LINK BROKEN, REPLACED LINK AND ALIGNED REAR TOW TO SPEC. SERVICE WAS DONE SATISFACTORILY NO COMPLAINTS WITH SERVICE DEPARTMENT BUT WE DO NOT WANT ANYONE ELSE TO EXPERIENCE THIS. *JS
NHTSA ODI #10598353
100,800 miles · Jun 10, 2014
Engine And Engine Cooling
ON 5/23/14 4 DAYS AFTER I BOUGHT THIS CADILLAC SRX THE WATER PUMP WENT OUT & BOTH HOSE ASSEMBLY NEEDED TO BE REPLACED DUE TO THE HOSES SPLIT. WHILE I'M IN ATLANTA GA. VISITING. FROM INDIANAPOLIS IN. TO THIS DATE THE CAR IS STILL THERE WAITING ON A HOSE ASSEMBLY THAT IS ON BACK ORDER. I DON'T UNDERSTAND. *TR
NHTSA ODI #10597297
Official recalls
6Jun 24, 2021
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
Consequence & remedy
Consequence: A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Sep 19, 2014
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
Consequence & remedy
Consequence: Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
Consequence & remedy
Consequence: If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
Dec 20, 2011
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2010-2011 CADILLAC SRX VEHICLES MANUFACTURED FROM OCTOBER 26, 2008, THROUGH JUNE 23, 2011, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THESE VEHICLES MAY HAVE A TRANSMISSION SHIFT CABLE THAT WAS IMPROPERLY INSTALLED AND MAY COME OUT OF THE TRANSMISSION BRACKET.
Consequence & remedy
Consequence: THE DRIVER MAY BE UNABLE TO SHIFT THE TRANSMISSION OUT OF GEAR, RESULTING IN NO MOTION OR THE SHIFTER MAY INACCURATELY INDICATE THAT THE TRANSMISSION IS IN PARK WHEN IT IS NOT, ALLOWING THE VEHICLE TO ROLL AWAY AND CAUSE A POSSIBLE CRASH.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL ENSURE THAT THE TRANSMISSION SHIFT CABLE IS PROPERLY ROUTED AND SEATED IN THE TRANSMISSION CABLE BRACKET. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Sep 30, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX VEHICLES EQUIPPED WITH 2.8L GAS ENGINES (LAU) OR 3.0L GAS ENGINES (LF1). SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH PROCESSING OF THE CRIMP DURING MANUFACTURE OF THE POWER STEERING PRESSURE LINE MAY HAVE DAMAGED THE LINE. IF THE LINE WAS DAMAGED, A POWER STEERING FLUID LEAK MAY DEVELOP. IF THERE IS A SUFFICIENT AMOUNT OF FLUID LOSS, THE DRIVER WILL HEAR NOISE FROM THE POWER STEERING PUMP AND INCREASED EFFORT MAY BE REQUIRED FOR STEERING.
Consequence & remedy
Consequence: IF POWER STEERING FLUID SPRAYS ONTO HOT ENGINE PARTS, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Remedy: DEALERS WILL INSPECT AND IF NECESSARY REPLACE THE POWER STEERING LINE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 12, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
May 25, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010 CADILLAC SRX EQUIPPED WITH A 2.8L V6 ENGINE. IF LOW OCTANE (REGULAR) FUEL IS USED IN THE VEHICLE INSTEAD OF THE REQUIRED HIGH OCTANE (PREMIUM) FUEL AS STATED IN THE OWNER MANUAL AND ON THE FUEL FILLER DOOR, THE COMBINATION OF REGULAR FUEL USAGE AND AGGRESSIVE DRIVING MANEUVERS MAY INDUCE PRE-IGNITION. IF PRE-IGNITION OCCURS, YOU MAY HEAR A PINGING OR KNOCKING SOUND FROM THE ENGINE.
Consequence & remedy
Consequence: IF THE VEHICLE CONTINUES TO BE DRIVEN AFTER THE ONSET OF THIS NOISE, A CONNECTING ROD OR PISTON MAY BREAK, RESULTING IN ENGINE DAMAGE, AND PERHAPS ENGINE FAILURE, WHICH WOULD DISABLE THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ENGINE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JUNE 11, 2010. OWNERS MAY CONTACT THE CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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