2010 Cadillac Srx

APPROXIMATELY 3 WEEKS AGO, MY 2010 CADILLAC SRX STARTED VIBRATING SHUTTERING WHEN DOWN SHIFTING BETWEEN 20-25 MPH. I TOOK INTO DEALER WHO STATED NEEDS NEW TRANSMISSION AT 84K MILES. JUST TODAY, IT STARTED VIBRATING HARD DOWN SHIFTING AT 40 MPH. I HAD TRACTION CONTROL ISSUES AROUND 61K MILES WHICH WAS COVERED UNDER WARRANTY, SENSOR FAILURES, SUSPENSION AND ACCUMULATOR FAILURE AT 66K MILES AND A/C ACTUATOR FAULTY AT 48K MILES. MOST REPAIRS ON ANY VEHICLE I HAVE EVER OWNED AND THIS IS GMA TOP OF THE LINE.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. WHILE DRIVING VARIOUS SPEEDS, THE TIMING CHAIN FAILED AND DETACHED FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK BACK AND FORTH FROM THE REAR WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE "SERVICE REAR AXLE" WARNING INDICATOR ILLUMINATED. RYAN CHEVROLET, LOCATED AT 1800 SOUTH BROADWAY, MINOT, NORTH DAKOTA 58701, DIAGNOSED THAT THE REAR AXLE AND THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 87,100.

PURCHASED 2010 CADILLAC SRX NEW IN 2010.. IT NOW HAS 55,000 MILES. AT ABOUT 27,000 IT STARTED MAKING SOME SORT OF RUBBING, CRUNCHING GRINDING NOISE IN THE FRONT END. THOUGHT IT MIGHT BE BALL JOINTS OR SOMETHING ELSE IN THE FRONT END. NOISE GOES AWAY AFTER SOME DRIVING BUT ALWAYS COMES BACK AFTER SITTING FOR AWHILE. CADILLAC DEALER CANNOT FIND PROBLEM. NOISE GOES AWAY WHEN I TAKE IT TO DEALER AND COMES BACK AFTER I LEAVE. I DON'T KNOW IF DRIVING IT MAY BE DANGEROUS. NOISE MOST PRONOUNCED IN THE AM WHEN BACKING OUT OF MY GARAGE.

I HAVE HAD MY CAR 6 YEARS AND IT HAS BEEN IN THE SHOP OVER AND OVER FROM THE ENGINE LIGHTS ,STABILIZE BAR, POWER STEERING, TRANSMISSION PROBLEM, ANTI LOCK BRAKE AND TRACTION CONTROL LIGHT, SECURITY LIGHT, CATALYTIC CONVERTOR, WOULD NOT START, REMOTE NOT DETECTED, SUNROOF LEAKS, OIL LEAK, SEAT BELT, BRAKES PROBLEM, GAS MILE NOT ACCURATE,

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE PREVIOUS OWNER HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE UPON OPERATING THE VEHICLE OR MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT INDICATED THAT, UPON OWNING THE VEHICLE, THE NOISE CONTINUED AND HE NOTICED THAT THE BUSHINGS WERE TWISTED AND DRY ROTTED. THE DEALER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE A DIAGNOSIS TO REPAIR THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE WHILE MAKING A TURN AND OPERATING THE VEHICLE. THE CONTACT, A MECHANIC, PURCHASED THE PART FROM THE DEALER AND REPLACED THE FRONT LOWER CONTROL ARM BUSHINGS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 02/05/16*LJ; UPDATED 03/27/18*JB

I PURCHASED THE CAR NEW, BUT THE FRONT SUSPENSION HAS BEEN A PROBLEM FROM THE BEGINNING. SQUEAKS, RATTLES, VIBRATIONS AND THUMPING PREVAILED FROM THE BEGINNING THE DEALER REPLACED A STRUT AFTER 10K, THEN STEERING AND THEN BUSHINGS. HOWEVER, ALL THE SYMPTOMS ABOVE REMAINED. AT LOWER SPEEDS, THE VIBRATIONS WORSENED, AS DID THE MOANING, THE RATTLING, ETCETERA. OTHERWISE, THE CAR AS A WHOLE HAS BEEN RELIABLE, INCLUDING ENGINE AND BRAKES. I PERFORMED ALL SCHEDULED MAINTENANCE RELIGIOUSLY, I DRIVE GENTLY AND MOSTLY HIGHWAY. A NEW DEALER OPENED CLOSER TO HOME, AND I BEGAN GOING TO THEM. LAST DECEMBER, I ASKED THEM TO REPAIR THE FRONT END, AFTER YEARS OF ENDURING A LOUSY RIDE. THE VEHICLE NOW HAD 80,000 MILES. AFTER 3 DAYS, AND $1700, THE DEALERSHIP SEEMED TO HAVE FIXED THE ISSUES, WITH NEW STRUTS, BUSHINGS AND STEERING COIL. HOWEVER, WITHIN 3 MONTHS, ALL THE ORIGINAL DEFECTS REEMERGED. IN FACT, THE VIBRATIONS WORSENED, WITH A FEELING THAT THE ENTIRE SUSPENSION WAS LOOSE FROM THE CHASSIS, AND VIBRATIONAL THUMPS AT HIGHWAY DRIVING SOUND LIKE AN 18 WHEELER WHEN IT DRIVES OVER TRAIN TRACKS, WITH BOOMS, AS IF THE AXLE DISENGAGES FROM THE ENTIRE MONO-FRAME. THE ENGINE HAS BEEN RELIABLE AND FINE, I LIKE THE INTERIOR AND EXTERIOR LOOKS. HOWEVER, I STRONGLY BELIEVE THE FRONT SUSPENSION IS A FUNDAMENTAL DESIGN FLAW AND HAS ROBBED ME FROM ENJOYING ANY MOMENT IN THIS VEHICLE. FINALLY, I AM GETTING MORE CONCERNED ABOUT THE SAFETY OF THE FRONT END. IF THE DEALERSHIP CAN'T IMPROVE IT, WHEN I SCHEDULE MY SERVICE IN TWO WEEKS, I WILL SELL MY CAR IN DESPAIR, BUT I'M DEEPLY DISAPPOINTED IN THE PERFORMANCE OF THIS VEHICLE, THE AWFUL RIDE QUALITY, AND CHRONIC SYMPTOMS WHICH NO CAR SHOULD EVER DISPLAY. I SINCERELY HOPE YOU CONSIDER THIS PROBLEM IN THIS VEHICLE. THANKS. *TR

I TOOK MY 2010 SRX INTO DEALERSHIP DUE TO A LOUD ROARING NOISE AND VIBRATION IN THE VEHICLE AT 50-60 MPH. DEALERSHIP ADVISED THAT TIRES NEEDED TO BE REPLACED AND VEHICLE ALIGNED. TIRES HAD LESS THAN 30,000 MILES ON THEM. ALL TIRES WERE REPLACED AND VEHICLE ALIGNED ($1000.00+). APPROXIMATELY 2 - 3 WEEKS LATER, I NOTICED A LOSS OF POWER IN THE VEHICLE WHEN TRYING TO ACCELERATE. ADDITIONALLY, WHILE STOPPED AT A STOP SIGN OR LIGHT, VEHICLE SPUTTERED AND SHOOK LIKE IT WAS GOING TO DIE. THIS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. STABILITY TRAC LIGHT COME ON DURING THIS TIME BUT THEN WENT OUT. 05.01.15, THE VEHICLE COMPLETELY LOST ALL POWER TO ACCELERATE OVER 40 MPH AND HAS AN AWFUL ROARING NOISE. 05.05.15, THE VEHICLE WAS TOWED TO THE DEALERSHIP & IS CURRENTLY THERE. RECEIVED CALL FROM DEALERSHIP THAT THE WHEEL HUB BEARINGS NEED TO BE REPLACED @ $1,100.00+. I AM NOT HAPPY WITH THIS SOLUTION & DO NOT BELIEVE IS WILL FIX THE CURRENT ISSUES WITH MY VEHICLE, AS I SHOULD NOT BE HAVING A BEARING ISSUE @ 70K MILES. I NOW BELIEVE THAT SOMETHING MORE WAS WRONG TO HAVE CAUSED MY TIRES TO HAVE WORN SO QUICKLY AND POORLY. FURTHER, THERE IS MOISTURE BUILDUP IN BOTH OF MY HEADLAMPS THAT I PREDICT WILL CAUSE PROBLEMS AFTER READING PREVIOUS CONSUMER COMPLAINTS WITHOUT GMS ACKNOWLEDGEMENT. *TR