2010 Cadillac Srx

THERE WAS A RECALL ON THE LOW BEAM HEADLIGHT PLUG ASSEMBLY ON THE 2010 SRX. THE FAULTY PLUG WOULD CAUSE THE LOWBEAM HEADLIGHTS TO NOT FUNCTION. THE PLUG WOULD ALLOW FOR THE HIGH BEAMS TO WORK PROPERLY BUT THE PLUG WOULD NOT ALLOW THE HALOGEN LOWBEAM SAID TO WORK. DAVID TAYLOR SUPPOSEDLY FIXED THIS PROBLEM HOWEVER A FEW YEARS LATER THE LOWBEAM HEADLIGHTS BECAME COMPLETELY INOPERABLE CAUSING THE DRIVER TO HAVE ZERO VISIBILITY WHILE USING THE HEADLIGHTS. THE HIGHBEAMS WOULD WORK PERFECTLY. I ARGUED WITH THE DEALER THAT IT HAD SOMETHING TO DO WITH THE PLUG HOWEVER THEY INSISTED THAT THE PROBLEM WAS THAT THE LIGHT ASSEMBLY BECAUSE OF FAULTY MANUFACTURING ALLOWED WATER TO ENTER THE LOW BEAM LENS AND IN TURN CLOUD THE LENS. I INSISTED OTHERWISE BECAUSE THERE WAS VISIBLE CONDENSATION IN THE HEADLIGHT ASSEMBLY BUT NONE IN THE LOW BEAMS. UNFORTUNATELY THIS SITUATION HAD ME OVER A BARREL BECAUSE THE DRIVER HAD ALREADY BEEN RISKING THEIR LIFE AND OTHER DRIVERS LIVES ON THE ROAD WHILE BEING FORCED TO DRIVE WITH ONLY HIGH BEAMS OR WITHOUT ANY ILLUMINATION OF THE ROAD WAY AT ALL. I HAD NO CHOICE BUT TO SPEND 1500 DOLLARS ON HEADLIGHTS. NOW REGARDLESS OF THE REASON WHETHER IT WAS A FAULTY MANUFACTURED PLUG OR A FAULTY SEALED MANUFACTURED HEADLAMP ASSEMBLY THE PROBLEMS IT POSES ARE THE SAME. CADILLAC HAS A POORLY MANUFACTURED HEADLIGHT ASSEMBLY AND PLUG ASSEMBLY THAT ARE ENDANGERING PEOPLE'S LIVES. WHEN THESE LOW BEAMS BECOME INOPERABLE THE DRIVER HAS ZERO VISIBILITY AND ARE FORCED TO CHOOSE BETWEEN DRIVING WITH THEIR HIGHBEAMS ON AND BLINDING OTHER DRIVERS OR DRIVING WITHOUT ANY HEADLIGHTS WHICH COULD CAUSE DEATH OR BODILY HARM TO THE DRIVER OR ANY PROPERTY OR PERSONS THAT THE DRIVER CANNOT SEE. CADILLAC KNOWS THEY HAVE A PROBLEM BUT ARE WILLING TO RISK PEOPLE'S LIVES IN ORDER TO SAVE A FEW DOLLARS. THEY HAVE A FAULTY PRODUCT THAT THE NHTSA SHOULD RESOLVE BEFORE THERE IS LOSS OF LIFE

THE REAR LIFT GATE ELECTRONIC CONTROL MODULE IS A MANUFACTURES DEFECT. THE SUNROOF DRAIN APPARENTLY IS A MANUFACTURERS DEFECT AND DOES NOT FUNCTION PROPERLY. IT DOES NOT DRAIN AND AS A RESULT ALLOWS WATER TO SHORT OUT AND DESTROY THE ELECTRONIC CONTROL MODULE. THE FIRST TIME THIS OCCURRED WAS WHILE THE VEHICLE WAS UNDER WARRANTY. THERE WAS A RECALL ON THE DRAIN THAT SHOULD HAVE FIXED THE PROBLEM BUT IT DID NOT. THE REAR LIFT GATE BECAME INOPERABLE AGAIN THIS TIME BECOMING COMPLETELY INOPERABLE. THE CADILLAC DEALER DAVID TAYLOR BLAMED THE SUNROOF DRAIN ONCE AGAIN WOULD NOT WARRANTY THEIR PAST WORK NOR THEIR FUTURE ATTEMPTS TO SOLVE THE PROBLEM SAYING ONLY THAT AT ANY TIME THE DRAIN COULD BECOME CLOGGED AGAIN CAUSING THE CONTROL MODULE TO SHORT OUT AND IF IT WAS PAST ONE YEAR OR TWELVE THOUSAND MILES THAT I WOULD JUST HAVE TO PAY ANOTHER GRAND TO HAVE IT FIXED AGAIN. SO BASICALLY A RECALL ITEM A MANUFACTURERS DEFECT THAT IS ARESPONSIBILITY OF CADILLAC IS NOW A REOCCURRING PROBLEM THAT IS SOLELY THE RESPONSIBILITY OF THE CUSTOMER TO SPEND A THOUSAND DOLLARS EVERY COUPLE OF YEARS FOR A NON WEATHER ABLE ITEM. THIS IS NOT A MOTOR OR TRANSMISSION OR A SET OF TIRES THIS IS A DESIGN DEFECT THAT IS THE RESPONSIBILITY OF THE MANUFACTURER AND THEREFORE THE DEALER. THE REAR LIFT GATE IS DANGEROUS WHEN OPERABLE DUE TO OPENING AND CLOSING IMPROPERLY ERRATICALLY AND UNEXPECTANTLY POSSIBLY GETTING AN ADULT CHILD OR ANIMALS LIMBS OR EXTREMITIES CAUGHT IN THE LIFT GATE. ALSO WHEN THE LIFT GATE BECOMES COPLETELY INOPERABLE ONE MIGHT HAVE A LIMB OR EXTREMITY CAUGHT AND NOT HAVE ANY MEANS OF OPENING THE LIFT GATE MANUALLY FOR WHEN IT STOPS WORKING THERE IS NO WAY TO RELEASE IT. CADILLAC IS OBVIOUSLY AWARE OF THE DEFECTIVE DESIGN AND MANUFACTURE OF THIS UNIT AND ARE RISKING CONSUMERS SAFETY BUT JUST REFUSE TO DO ANYTHING TO RESOLVE THE PROBLEM. 780000 GM LIFT GATES RECALLED WHY NOT CADILLAC

LEFT HEADLAMP UNIT CONTAINED SEVERE MOISTURE. BLEW OUT BALLAST OF HID UNIT AT 36000 MILES, HEADLIGHT NOT USABLE. REPLACED ENTIRE HEADLAMP UNIT FOR $1525. NEW UNIT LEAKED AS WELL. ENTIRE HEADLAMP UNIT REPLACED AGAIN. CALLED GM TO ASSIST WITH OBVIOUS FAULTY MANUFACTURED PART FOR FINANCIAL ASSISTANCE. GM CUSTOMER RELATIONS PLAYED DUMB, STATING THEY NEVER HEARD OF THE PROBLEM. CAN'T PASS STATE INSPECTION WITHOUT HEADLIGHTS. THIS WAS A HAZARD AND GM SHOULD REIMBURSE, AND RECALL.

MY HEADLIGHTS FILL WITH CONDENSATION AND WATER. HAVE READ ON THE CADILLAC FORUMS THAT THOUSANDS OF PEOPLES ON CADILLAC SRX 2010- 2014 ARE HAVING THE SAME PROBLEM. LAST NITE DRIVING IN RAIN ME RIGHT HEADLIGHT SHORTED OUT BECAUSE OF WATER INSIDE THE HEADLITE.I WENT OFF THE SHOULDER OF THE ROAD BECAUSE I COULDNT SEE IF A TREE HAD BEEN THERE I WOULD HAVE BEEN HURT OR KILLED.THIS IS A SAFETY ISSUE AND I IN FORMED CADILLAC ANOUT IT AND WAS TOLD THERE WAS NOTING THEY COULD DOMY CAR HAS 56,670 MILES I BOUGHT IT WITH 52,300 MILES SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED .THESES LIGHT COST 1200.00 DOLLARS WHICH IS WHY CADILLAC WILL NOT RECALL THEM FOR SAFETY.I WAS GOING AROUND A CORNER AT THE SPEED LIMIT OF 45 MPH.WENT OF THE ROSD INTO A FIELD NO DAMAGE TO CAR OR PROPERTY BUT WHEN YOUR LITES FAIL AT NITE IN RAIN ITS EASY TO HAVE AN ACCIDENT OR GET KILLED OR KILL SOMEONE ELSE.

THE HEADLIGHTS FILL WITH WATER AND THIS CAUSES THE LIGHTS TO WORK STRANGELY. CURRENTLY, MY LEFT HEADLIGHT WORKS BUT NOT THE TURN SIGNAL OR DAY BEAMS. THE RIGHT HEADLIGHT IS OUT BUT THE TURN SIGNAL AND DAY BEAM WORK. I TOOK IT TO A CADILLAC DEALER AND THEY TOLD ME THEY'VE SEEN THIS ISSUE FREQUENTLY. GM DOES NOT SEEM INTERESTED IN FIXING THE ISSUE. THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. I SHOULD NOT HAVE TO PAY $3,000 FOR A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHT ASSEMBLY FAILED TO WORK FOR THE LOW BEAMS. THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS AS AN INTERIM REPAIR EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THE SEAL ON THE HEADLIGHT HOUSING CRACKED AND CAUSED THE HEADLIGHTS TO FAIL. THE DEALER STATED THAT DUE TO THE FAILURE, WATER LEAKED INTO THE HEADLIGHT HOUSING. THE DEALER HAD TO REPLACE THE ENTIRE UNIT ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. THE FAILURE MILEAGE WAS 94,500. UPDATED 7/9/15*CN