← New search

2007 Cadillac Srx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Cadillac Srx do not stand out strongly from the model-year median of 192.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Srx years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

42 reports with mileage · 10 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports1 fire reports3 injury reports

Power Train complaints

12 reports
Clear category filter
150,000 miles · Aug 9, 2019
EnginePower Train

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS…

Read full complaint

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT STATED THAT THE REAR DIFFERENTIAL LEAKED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GERMAIN CADILLAC (4200 MORSE CROSSING, COLUMBUS, OH 43219, (614) 421-2007) WHERE THE MECHANIC PLACED STRUTS ON THE VEHICLE. THE CONTACT WAS INFORMED ABOUT THE REAR DEFERENTIAL THAT MAY LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE LEAK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNKNOWN.

NHTSA ODI #11242792

99,000 miles · Mar 13, 2017
Power TrainService BrakesSteering

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE. IN ADDITION, THE POWER STEERING WAS DIFFICULT TO CONTROL AND THE ANTI-LOCK BRAKES WOULD LOCK WHEN APPLYING THE BRAKES. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 99,000.

NHTSA ODI #10960291

69,000 miles · Apr 19, 2016
Power Train

I DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING, LOUD NOISE WAS PRESENT WHEN SHIFTING TO 1ST GEAR. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL GASKET WAS RUPTURED. I CALLED THE GMC DEALER IN COSTA MESA, CA AND I WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIG…

Read full complaint

I DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING, LOUD NOISE WAS PRESENT WHEN SHIFTING TO 1ST GEAR. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL GASKET WAS RUPTURED. I CALLED THE GMC DEALER IN COSTA MESA, CA AND I WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN), EVEN IF THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 65-70,000M. PLEASE HELP ME SINCE THE DEALER SAID IS NOT THEIR RESPONSABILITY, BECAUSE BASED ON THE VIN NUMBER, THIS CAR IS NOT INCLUDED IN THE RECALL. THE RECALL STARTED ON DEC.20, 2007, SO I'M ALMOST 100% THAT MY VEHICLE WAS BUILT BEFORE THAT DAY IN THE YEAR OF 2007. PLEASE HELP ME SINCE THIS NOISE IS SO LOUD AND THE BANGING IS SO POWERFULL, THAT MY KIDS ALWAYS THINK THAT I HIT OR SOMEBODYELSE HIT OUR CAR.

NHTSA ODI #10860344

60,000 miles · Oct 19, 2015
Power Train

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN…

Read full complaint

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN) THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

NHTSA ODI #10783271

112,200 miles · Jul 1, 2015
Power Train

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING NOISE WAS PRESENT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL BOLTS WERE WORN AND A GASKET HAD RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF …

Read full complaint

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. THE CONTACT DISCOVERED FLUID LEAKING UNDER THE VEHICLE AND A BANGING NOISE WAS PRESENT WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DIFFERENTIAL BOLTS WERE WORN AND A GASKET HAD RUPTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V589000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 112,200. UPDATED 09/15/15*LJ UPDATED 11/03/2017*CN

NHTSA ODI #10731431

110,000 miles · Jun 9, 2015
EngineFuel/propulsion SystemPower Train

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. TH…

Read full complaint

TL* THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL STARTED TO SHAKE. THE CONTACT MENTIONED THAT THERE WAS A CLICKING SOUND EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THERE WAS A LEAK IN THE FRONT OF THE VEHICLE AND THE FUEL INJECTOR AND MASS AIR SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

NHTSA ODI #10724278

54,000 miles · Nov 21, 2014
Power Train

TRANSFER CASE FAILED AT 54,000 MILES ON A 7-YEAR OLD CAR. LOCAL MECHANIC REPAIRED FOR $2700 AND NOTED THAT IT'S A COMMON PROBLEM FOR THIS MODEL. THE CAR JERKED BACK AND FORTH DURING DRIVING AT ALL SPEEDS. *TR

NHTSA ODI #10660070

30,000 miles · Feb 18, 2009
Electronic Stability Control (esc)Power Train

WE BOUGHT THE VEHICLE FROM A USED DEALER WITH FACTORY WARRANTY REMAINING. I NOTICED GEAR OIL LEAKING FROM THE REAR DIFFERENTIAL AXLE. I TOOK THE VEHICLE INTO HERITAGE @ 30,000 MILES. THEY REPLACED A VENT HOSE BULLETIN 07-04-20-0019. I PICKED THE VEHICLE UP AND FOUND THE LEAK EVEN WORSE THE NEXT MORNING. I IMMEDIATELY TOOK THE VE…

Read full complaint

WE BOUGHT THE VEHICLE FROM A USED DEALER WITH FACTORY WARRANTY REMAINING. I NOTICED GEAR OIL LEAKING FROM THE REAR DIFFERENTIAL AXLE. I TOOK THE VEHICLE INTO HERITAGE @ 30,000 MILES. THEY REPLACED A VENT HOSE BULLETIN 07-04-20-0019. I PICKED THE VEHICLE UP AND FOUND THE LEAK EVEN WORSE THE NEXT MORNING. I IMMEDIATELY TOOK THE VEHICLE BACK ON 1/22/08 AND HAS BEEN IN THE SHOP TO DATE 2/18/09. WHEN RETURNED VEHICLE THE DEALER HAD TO CONTACT GM TO FIND OUT WHAT TO DO NEXT. THEY REPLACE THE ENTIRE REAR DIFFERENTIAL AXLE.I WAS CALLED TO PICK UP OUR TRUCK ONLY TO DISCOVER NOW THE ENGINE CHECK LIGHT WILL NOT GO OFF. AGAIN THEY HAVE TO CALL GM TO SEE WHAT TO DO NEXT. I'M TOLD THEY WILL NOW BE REPLACING THE ENTIRE CAM-SHAFT SENSORS AND TIMING CHAINS. *TR

NHTSA ODI #10259269

25,000 miles · Sep 29, 2008
Power Train

WITHOUT ANY NOTICE OR LIGHTS OR ANYTHING, MY 2007 CADILLAC SRX WILL LOOSE POWER AND DECELERATE FROM 60 TO 0 IN JUST A FEW SECONDS. I CAN HAVE THE GAS PEDAL TO THE FLOOR AND THE CAR DOES NOT MOVE, EVEN THOUGH THE MOTOR IS STILL RUNNING. IT IS AS IF THE CAR IS IN NEUTRAL. ONCE YOU TURN THE CAR OFF AND ON AGAIN, IT WILL RUN FINE…

Read full complaint

WITHOUT ANY NOTICE OR LIGHTS OR ANYTHING, MY 2007 CADILLAC SRX WILL LOOSE POWER AND DECELERATE FROM 60 TO 0 IN JUST A FEW SECONDS. I CAN HAVE THE GAS PEDAL TO THE FLOOR AND THE CAR DOES NOT MOVE, EVEN THOUGH THE MOTOR IS STILL RUNNING. IT IS AS IF THE CAR IS IN NEUTRAL. ONCE YOU TURN THE CAR OFF AND ON AGAIN, IT WILL RUN FINE FOR A FEW DAYS OR A WEEK OR SO BEFORE HAPPENING AGAIN. THIS HAS HAPPENED 4 OR 5 TIMES AND THE DEALER SAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM THERE IS NOTHING THEY CAN DO. ONE TIME I WAS ON A MAJOR HIGHWAY AND COULD NOT GET OUT OF THE ROAD. OTHER VEHICLES WERE SWERVING AROUND ME AT 60+ MILES PER HOUR. I COULD HAVE BEEN SERIOUSLY INJURED ANY ONE OF THE TIMES THIS HAS HAPPENED TO MY VEHICLE. THIS STARTED AT ONLY 25,000 MILES. I ALSO HAVE A GRINDING NOISE IN THE REAR OF THE VEHICLE AS WELL AS WHEN THE FRONT WHEELS ARE TURNED. THIS HAS BEEN GOING ON ALMOST EVER SINCE I GOT THE VEHICLE 14 MONTHS AGO. IT HAS BEEN TAKEN TO THE DEALER TIME AND TIME AGAIN AND IS STILL NOT FIXED. I EVEN CALLED GM/CADILLAC AND STILL GOT NO SATISFACTION. I AM AFRAID THE WHEELS ARE GOING TO FALL OFF AT ANYTIME. I AM ALSO AFRAID I AM GOING TO BE HURT WHEN THESE PROBLEMS HAPPEN ON THE HIGHWAY, IT IS A COMPANY VEHICLE AND I HAVE TO CARRY FELLOW EMPLOYEES WITH ME ON NUMEROUS OCCASIONS. I NO LONGER CARRY ANYONE WITH ME BECAUSE OF THE POTENTIAL DANGER. NO ONE CAN TELL ME WHAT IS WRONG OR HOW TO FIX IT AND CADILLAC HAS BEEN ABSOLUTELY UNCOOPERATIVE WITH ME. *TR

NHTSA ODI #10243954

57,900 miles · Jun 23, 2008
Power Train

TL*THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE AUTOMATICALLY BEGAN TO JERK AS IF THE CONTACT HAD ABRUPTLY DOWNSHIFTED INTO ANOTHER GEAR. HE HEARD A LOUD GRINDING NOISE IN THE REAR OF THE VEHICLE. THERE WERE NO WARNING I…

Read full complaint

TL*THE CONTACT OWNS A 2007 CADILLAC SRX. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE AUTOMATICALLY BEGAN TO JERK AS IF THE CONTACT HAD ABRUPTLY DOWNSHIFTED INTO ANOTHER GEAR. HE HEARD A LOUD GRINDING NOISE IN THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE REAR AXLE PINION SEAL WAS LEAKING. THE REAR AXLE LOST THE ENTIRE CONSUMPTION OF OIL AND SUSTAINED MAJOR DAMAGE. THE PINION SEALS WERE PREVIOUSLY PLACED UNDER RECALL, BUT THEY HAVE SINCE FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 57,900. UPDATED 07/29/08 *BF RECALL # 07V589000. UPDATED 08/01/08

NHTSA ODI #10232071

Official recalls

1

07V589000 · Power Train:axle Assembly:axle Shaft:seal

Dec 20, 2007

ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.

Consequence & remedy

Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE07037 · Failure Of The Rear Differential

Opened Jul 17, 2007 · Closed Dec 27, 2007

Status: closed (inferred from source dates) · Power Train:driveline:differential Unit

ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.