2007 SRX CAMSHAFT DRIVE CHAINS WEARING OUT[STRETCHING]PREMATURELY WITH LESS THAN 20,000 MILES ON THE VEHICLE.CONDITION COULD CAUSE FAILURE OF THE CHAINS LEADING TO LOSS OF MOTIVE POWER. CADILLAC IS AWARE OF THE PROBLEM BUT HAS DECLINED TO NOTIFY OWNERS OF THE AFFECTED VEHICLES. ENGINE IS THE 3.6 LITER V-6. SERVICE WRITER AT THE …
Read full complaint
2007 SRX CAMSHAFT DRIVE CHAINS WEARING OUT[STRETCHING]PREMATURELY WITH LESS THAN 20,000 MILES ON THE VEHICLE.CONDITION COULD CAUSE FAILURE OF THE CHAINS LEADING TO LOSS OF MOTIVE POWER. CADILLAC IS AWARE OF THE PROBLEM BUT HAS DECLINED TO NOTIFY OWNERS OF THE AFFECTED VEHICLES. ENGINE IS THE 3.6 LITER V-6. SERVICE WRITER AT THE DEALERSHIP STATED TO ME THAT CADILLAC HAD RECEIVED A BATCH OF THE AFFECTED CHAINS FROM THEIR SUPPLIER,APPARENTLY THERE IS A TSB[TECHNICAL SERVICE BULLETIN]OUT IN REGARDS TO THIS PROBLEM. ALSO ,STATED THAT THEY HAD REPAIRED ABOUT TEN OF THIS MODEL TO DATE. *TR
NHTSA ODI #10274171
21,000 miles · Feb 25, 2009
Engine And Engine CoolingStructureVisibilityCrash
MY HUSBAND PURCHASED MY VEHICLE IN OCTOBER, 2006. WITHIN 2 MONTHS IT WAS RETURNED TO THE SERVICE DEPARTMENT OF THE DEALER. THE CHROME HANDLE HAD STARTED PEELING ON THE DRIVER SIDE, THE REAR WINDOW SEAL WAS LEAKING WHENEVER IT WOULD RAIN AND THE CHECK ENGINE LIGHT WAS ON. THE LEAK WAS REPAIRED, I WAS TOLD THAT THE ENGINE LIGHT WA…
Read full complaint
MY HUSBAND PURCHASED MY VEHICLE IN OCTOBER, 2006. WITHIN 2 MONTHS IT WAS RETURNED TO THE SERVICE DEPARTMENT OF THE DEALER. THE CHROME HANDLE HAD STARTED PEELING ON THE DRIVER SIDE, THE REAR WINDOW SEAL WAS LEAKING WHENEVER IT WOULD RAIN AND THE CHECK ENGINE LIGHT WAS ON. THE LEAK WAS REPAIRED, I WAS TOLD THAT THE ENGINE LIGHT WAS ON BECAUSE WE TOOK THE FACTORY WHEELS OFF AND THEY WOULD CALL US WHEN THE HANDLE CAME IN. THAT NEVER HAPPENED. TOWARD THE MIDDLE OF 2008 THE FOLLOWING MESSAGES STARTED SHOWING UP. TRACTION CONTROL ON AND POWER TO ENGINE REDUCED CAUSING MY VEHICLE TO STOP IN TRAFFIC SUDDENLY THIS CAUSED CARS TO SWERVE AROUND ME TO PREVENT IMPACT. THE DAY IN QUESTION I HAD JUST PICKED MY [XXX] OLD DAUGHTER UP FROM HER AUDITION. WE WERE MERGING ONTO I-75 WHEN I HEARD A LOUD SOUND COME FROM THE REAR OF THE VEHICLE. MY VEHICLE IMMEDIATELY SPUN OUT OF CONTROL HEADING FOR THE ONCOMING CARS, BIG RIGS AND TRUCKS. I MISSED THE CEMENT WALL BY THE GRACE OF GOD AND LANDED IN A SNOW EMBANKMENT. THE TIMING CHAINS AND REAR AXLE SHAFT WERE REPLACED AND THAT DID NOT HELP. WITHIN 24 HOURS THE VEHICLE WAS DOING THE SAME THING SHUTTING POWER DOWN TO THE ENGINE AND I HAD TO RETURN IT TO THE DEALER. THEY FINALLY REPLACED THE DOOR HANDLE AFTER FINDING OUT THAT IT HAD CUT MY FINGER CAUSING ME TO RECEIVE 3 STITCHES. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE FOR GM TO STEP UP AND TAKE IT BACK WITHOUT PENALTY. IF I WANTED THE HEADACHE OF BEING IN AND OUT OF SOMEONE'S SERVICE CENTER I WOULD HAVE PURCHASED A USED VEHICLE OR WHAT THEY CALL A HOOPTY. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
2007 Cadillac Srx Problems, Complaints & Recalls | Skip That Year
Illustration