NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
38 reports63,000 miles · Aug 4, 2016
Seats
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT DROPPED BACK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SEAT FAILED TO RETURN TO NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT RECLINER MECHANISM FRACTURED AND NEEDED TO BE REPLACED. …
Read full complaint
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT DROPPED BACK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SEAT FAILED TO RETURN TO NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT RECLINER MECHANISM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. UPDATED 09/21/16.*JB
NHTSA ODI #10893074
59,000 miles · Jun 25, 2015
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILU…
Read full complaint
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
NHTSA ODI #10730361
106,000 miles · Jun 11, 2015
Engine
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.…
Read full complaint
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL TAPPING SOUND WHICH WOULD BECOME LOUDER AS THE SPEED WAS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PISTON WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.
NHTSA ODI #10724842
Mileage unknown · Jan 21, 2015
TiresWheels
TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND DUE TO FLAKING PAINT AND AIR IS ESCAPING HERE AS WELL. THIS C…
Read full complaint
TIRES LOSING AIR DUE TO POOR CHROMING PROCESS, AKA PAINT ON RIMS, FAKE CHROME PAINT IS PEELING OFF ON INSIDE OF RIMS, (SINCE GM DOESN'T LIKE TO RUSTCOAT ANY OF THEIR PARTS TO SAVE A COUPLE $) CAUSING TIRES NOT TO SEAL TO RIM, AS WELL VALVE STEM HOLE IS NO LONGER ROUND DUE TO FLAKING PAINT AND AIR IS ESCAPING HERE AS WELL. THIS COULD LEAD TO TIRE BLOWOUTS AND PROBABLY HAS, AND WAS PROBABLY BLAMED ON THE TIRE OR ROAD HAZARDS THAT WEREN'T THERE. I HAVE CONTACTED GM AND CADILLAC AND THEY ONLY THINK THEIR PARTS SHOULD LAST AS LONG AS EXTRA WARRANTY YOU PAY FOR. SO 3 YEARS. AFTER THAT, ALL PARTS ARE OK TO FAIL IN THEIR EYES. *TR
NHTSA ODI #10678167
48,000 miles · Apr 8, 2014
Electrical System
VEHICLE STOPS AND SHUTS OFF WHEN TRAVELING I TOOK EVERY THING OFF THE KEYCHAIN AND EVERY THING GOT BETTER. *TR
NHTSA ODI #10578231
95 miles · Aug 21, 2012
Electrical SystemLatches/locks/linkagesStructure
SECOND LEMON FROM THE TEXAS PLANT. FIRST WAS 07 GMC YUKON WITH MASSIVE ELECTRICAL PROBLEMS. THIS NEW CADILLAC, ALSO MADE IN ARLINGTON, HAS HAD SEVERAL ISSUES WITH THE SAME REAR PASS DOOR, DOOR LATCH, WINDOW SEALS AND WARPED DOOR FRAME. AFTER MULTIPLE TRIPS TO DEALER THE PROBLEM STILL EXISTS. BOTH AUTO RUNNING BOARD MOTORS HAVE N…
Read full complaint
SECOND LEMON FROM THE TEXAS PLANT. FIRST WAS 07 GMC YUKON WITH MASSIVE ELECTRICAL PROBLEMS. THIS NEW CADILLAC, ALSO MADE IN ARLINGTON, HAS HAD SEVERAL ISSUES WITH THE SAME REAR PASS DOOR, DOOR LATCH, WINDOW SEALS AND WARPED DOOR FRAME. AFTER MULTIPLE TRIPS TO DEALER THE PROBLEM STILL EXISTS. BOTH AUTO RUNNING BOARD MOTORS HAVE NEEDED REPLACING AND PARTS HAVE BEEN CHANGED OUT SEVERAL TIMES. AFTER A FEW THOUSAND MILES ALL 8 LIFTERS IN THE ENGINE NEEDED REPLACING AND NOW THE TRUCK IS SLUGGISH AND "OUT OF SYNC". THE AIR CONDITIONER WENT OUT AFTER A FEW HUNDRED MILES AND REQUIRED AN ENTIRE NEW HVAC SYSTEM, NEW HOSES, MOUNTS, VENTS ETC. THE FRONT PASS LEATHER SEAT NEEDED REPLACEMENT BECAUSE OF POOR QUALITY. THE PAINT IN SEVERAL AREAS HAS FLAKED AND HAS BEEN TO THE BODY SHOP THREE X'S FOR PAINT REPAIR. GM HAS BEEN FORCED TO TAKE IT BACK UNDER THE LEMON LAW IN CALIF. BACK TO BACK PROBLEMS FROM THE TEXAS PLANT ON SEPARATE GM PRODUCTS, BOTH BRAND NEW AND DRIVEN LESS THAN 10,000 MILES PER YEAR. NEVER BUY ANYTHING BUILT IN THE TEXAS PLANT, THERE SEEMS TO BE BIG ISSUES THERE. *TR
NHTSA ODI #10471789
28 miles · May 24, 2011
Equipment
2010 CADILLAC ESCALADE WAS DELIVERED TO THE FIRST RETAIL CUSTOMER BY A FRANCHISED GENERAL MOTORS DEALER WITH OUT THE OWNER MANUAL AND OPERATING INSTRUCTIONS REGARDING SAFETY AND OTHER IMPORTANT INFORMATION ON JANUARY 21, 2011. TO DATE GM HAS FAILED TO SUPPLY THE REQUESTED OWNERS MANUAL. *TR
NHTSA ODI #10402542
Mileage unknown · Feb 12, 2010
Exterior Lighting
I HAVE ENCOUNTERED THESE "BLUE" LIGHTS MANY TIMES WHILE TRAVELING. THEY ARE VERY VERY HARD TO SEE INTO FROM THE ONCOMING VEHICLE. I UNDERSTAND THAT THEY HAVE BEEN AROUND A WHILE AND AM SURPRISED THEY HAVE NOT BEEN DISCONTINUES. I KEEP THINKING TO MY SELF, "WHAT IF ALL VEHICLES HAD THESE?" WE WOULD HAVE A LOT MORE CRASHES. I THIN…
Read full complaint
I HAVE ENCOUNTERED THESE "BLUE" LIGHTS MANY TIMES WHILE TRAVELING. THEY ARE VERY VERY HARD TO SEE INTO FROM THE ONCOMING VEHICLE. I UNDERSTAND THAT THEY HAVE BEEN AROUND A WHILE AND AM SURPRISED THEY HAVE NOT BEEN DISCONTINUES. I KEEP THINKING TO MY SELF, "WHAT IF ALL VEHICLES HAD THESE?" WE WOULD HAVE A LOT MORE CRASHES. I THINK YOU SHOULD CONSIDER TAKING THEM OFF THE AUTO COMPANIES THAT ARE SELLING THEM. IT'S GOOD FOR THE DRIVER BUT BAD FOR THE ON COMING VEHICLES. PLEASE CONSIDER RESENDING THESE BLUE LIGHTS ON CARS AND TRUCKS. *TR
NHTSA ODI #10308890
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗