2022 Cadillac Escalade Esv

At approximately 6:45pm on Friday November 14, 2025, while driving among tractor trailers in the passing lane at highway speed on westbound RT 30 near mile marker 191 (Lancaster, PA), my 2022 Cadillac Escalade ESV Sport Platinum experienced a complete loss of propulsion. This catastrophic and sudden engine shutdown came with no warning lights, no symptoms prior to a complete loss of power. The vehicle had previously been inspected as part of the recall service by Fred Beans Cadillac in Doylestown months prior and customer was informed it had passed the recall inspection and was given the recommended corrective action - (new oil [0W40], oil filler cap and new oil filter). Customer had ABSOLUTELY NO REASON TO SUSPECT this engine had issues, because it "passed" GM's recall... This vehicle's unexpected & compete loss of power gravely endangered the lives of the vehicle's four occupants who were absolutely terrified during this experience ! I put the vehicle's hazard lights on and guided it to a stop on the right shoulder of RT 30 at the mile marker 191 Westbound. I contacted my insurance provider's roadside assistance for a flatbed tow off the highway. Vehicle was eventually flatbed to Kelly Cadillac for engine diagnosis. [will give much more details in subsequent communications as the characters here are limited] We are awaiting Cadillac dealer's diagnosis of the cause of this catastrophic engine failure with complete loss of propulsion at highway speed (after the recall was performed and vehicle was cleared). I have added photos of the confirmation from the insurance company's dispatch of a flatbed to my location on RT 30 as well as a screenshot of us on the right shoulder of RT 30. I have attached text messages received from GM of the engine issue that were received AFTER the vehicle was stopped on the shoulder of highway. My family - and others on the highway that evening - could have been gravely injured or even killed by this Cadillac's complete malfunction !

Dear NHTSA, I am writing to report an ongoing safety issue regarding my 2022 Cadillac Escalade related to an engine recall. On September 19, 2025, I took my vehicle to the dealership for inspection, but they chose to pass the recall inspection despite the fact that the engine continues to experience serious issues. The problems include: •Engine propulsion failure and loss of acceleration at highway speeds, creating a hazardous situation. •Rumbling noise from the engine when releasing the accelerator pedal. •Erratic RPM fluctuations, with the engine surging significantly up and down. •Frequent engine misfires, which increase the risk of stalling. •On several occasions, the accelerator dropped speed on the freeway unexpectedly, endangering me, my passengers, and others on the road. These symptoms are ongoing and pose a serious safety hazard. I believe the inspection should not have been passed, as the engine clearly remains defective. I strongly urge that the engine be replaced to address these issues. Please advise on the next steps, as I am concerned for my safety and the safety of my passengers. Thank you for your attention to this urgent matter.

I purchased a 2022 Cadillac Escalade ESV Platinum on 9/5/25. I asked the dealership if there were any recalls and they told me if there were any they were taken care of. It has not been taken care of, it is against CA and federal law to sell a car with an active recall that hasn’t been repaired. I would like to file a formal complaint against Mercedes Benz of Walnut Creek Ca. I do not have time to deal with this recall and I want them to take this vehicle back immediately. I do not want to risk the lives of my family or others on the road with an E87 Engine Propulsion Failure on our crowded highways here in the Bay Area.

I own a 2022 Cadillac Escalade that is subject to NHTSA ID Number: 25V274000 / GM Recall N252494003 for a potential connecting rod/crankshaft defect in the 6.2L L87 engine. I have contacted my authorized Cadillac dealership (Cadillac Pensacola), Pensacola, Florida Five times by phone (dates:1 July 2025 - 15 August 2025) requesting an appointment for the recall inspection and repair. The dealership has failed to schedule an appointment or return my calls. This defect poses a serious safety risk due to possible sudden engine failure and loss of motive power while driving. GM’s recall remedy involves inspecting the engine and, if necessary, replacing it. The delay in repair scheduling is preventing me from having the federally mandated safety remedy performed. I am concerned that GM and its dealer network are failing to provide a timely remedy as required by the National Traffic and Motor Vehicle Safety Act. I request NHTSA to investigate this delay and require GM to ensure an immediate repair or alternate remedy (loaner, buyback, or replacement).

I own a 2022 Cadillac Escalade that is affected by Recall N252494000. Although the recall repair is not yet available, I’m experiencing several serious symptoms that appear related to the recall: The engine consumes oil at an abnormal rate. I need to add oil frequently between scheduled changes. When I press the gas pedal, there is a delay in response — the car doesn’t accelerate immediately, then suddenly surges. I also hear a light metallic ticking or knocking sound when the engine is warm, especially at idle. I use this vehicle daily for work, and these issues are affecting safety and causing financial loss. I brought the vehicle to a dealership, but they were unwilling to replace the engine without a diagnostic trouble code. I’m concerned that GM is delaying the proper fix, and I am requesting NHTSA to investigate and ensure that affected customers like me receive a complete engine replacement when symptoms are present — even without error codes. Thank you for your attention.

At the end of 2024, the GPS, OnStar, and telematics system in my vehicle stopped working completely. This failure disabled critical features including navigation, emergency support (OnStar), and Super Cruise. I was living in California at the time and contacted local service providers, but was told the necessary mobile phone control module was unavailable. After relocating to Texas, I took the vehicle to Covert Cadillac in Austin. The dealership confirmed the issue and ordered the part, but after several months and multiple follow-ups, the part has still not arrived. As of June 2025, the vehicle remains unrepaired, and I continue to drive without GPS or emergency support. The dashboard displays a constant GPS error. This issue, now lasting over 6 months, puts my safety and the safety of my passengers at risk—especially during long-distance travel and unfamiliar routes. The dealership has acknowledged the problem but cannot resolve it due to ongoing parts unavailability and lack of response from the manufacturer. This is a serious and unresolved safety defect. I am requesting an immediate investigation into GM/Cadillac's failure to provide timely service, support, or resolution for a vehicle-dependent safety system.

We were driving on the freeway when all of a sudden the vehicle went into neutral, shut off and started slowing down. We were in the middle lane and our 3 children and grandparents were also in the car. This was incredibly dangerous and thankfully slowly we got to the right shoulder and the vehicle no longer turned on. We had to contact AAA and we took it to the dealership where we dropped it off. A few weeks ago I had called the dealership to ask about the repairs for the engine recall and they said they didn’t have anything solutions for that recall. Now dealer is stating it is still under warranty yet they haven’t been able to provide a vehicle large enough to accommodate our family. Nonetheless, they are stating that it might be over two weeks before they can get a new engine and then install it.

I am reporting persistent safety issues with my 2022 Cadillac Escalade ESV, with ~87k miles. Despite a completed recall for an engine seizure, the vehicle continues to fail dangerously, eroding confidence in its safety and reliability.Early in ownership, the computer and dashboard were replaced due to malfunction. Later, the engine seized while driving at 70 mph on a highway, a recall-related issue requiring a three-month repair. The vehicle has spent significant time in the shop, impacting usability.On May 20, 2025, my wife experienced a sudden shutdown at a busy intersection while merging onto a high-speed road. The vehicle lost power without warning, stranding her in a hazardous position. She exited to direct traffic, risking a collision. After ~5 minutes, she restarted it, and the system prompted her to reset the front windows’ limits, suggesting a computer issue. This post-recall failure indicates unresolved defects.These incidents—computer replacement, engine seizure, and shutdown—show a pattern of unreliability. With 87,000 miles, lemon law eligibility may be limited, but GM should have offered a buyback earlier given the history. These failures pose serious safety risks.I urge NHTSA to investigate potential defects in the 2022 Escalade ESV’s engine and electronics. I also seek guidance on whether GM should repurchase this vehicle to ensure safety. Please confirm receipt and advise on next steps. I can provide service records.