Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
50–25K
725–50K
650–75K
375–100K
4100–150K
0150K+
25 reports with mileage · 10 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seats. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports2 injury reports
What owners actually said
35 reports
Mileage unknown · Oct 9, 2014
Electrical System
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISS…
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TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10643597
79,005 miles · Aug 7, 2014
Engine
WENT FOR INSPECTION, SHELL CARDINAL FOREST, SPRINGFIELD, VA. INSPECTION REJECTED DUE TO FAULTY/WORN OUT/DANGEROUS MOTOR MOUNTS. MECHANIC SAID DESIGN FLAW. LINDSAY CADILLAC SERVICE MANAGER ADMITTED "DIFFERENT" DESIGN THAN OTHER CADILLACS. MY WIFE AND I, AGES 55 AND 70, HAVE OWNED NUMEROUS VEHICLES, INCLUDING 3 CADILLACS, AND HAVE…
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WENT FOR INSPECTION, SHELL CARDINAL FOREST, SPRINGFIELD, VA. INSPECTION REJECTED DUE TO FAULTY/WORN OUT/DANGEROUS MOTOR MOUNTS. MECHANIC SAID DESIGN FLAW. LINDSAY CADILLAC SERVICE MANAGER ADMITTED "DIFFERENT" DESIGN THAN OTHER CADILLACS. MY WIFE AND I, AGES 55 AND 70, HAVE OWNED NUMEROUS VEHICLES, INCLUDING 3 CADILLACS, AND HAVE DRIVEN CARS WELL OVER 100K MILES, INCLUDING FAR LESS EXPENSIVE CARS. HAVE NEVER HEARD OF MOTOR MOUNTS FALLING APART OR EVEN WEARING OUT, ESPECIALLY NOT AT 79K MILES. CHEAPER CARS WE'VE OWNED HAVE NEVER DEVELOPED SUCH A SERIOUS PROBLEM AT THAT MILEAGE. SHELL SAID THIS SHOULD NOT HAPPEN. WE HAVE ASKED PARTS BE SAVED FOR YOUR INSPECTION. CADILLAC WANTED $1,750 TO REPLACE FOR THEIR DEFECTIVE DESIGN. WE WOULD THINK THE DANGER OF HAVING THE ENGINE FALL OUT OF THE CAR WOULD BE A SIGNIFICANT SAFETY ISSUE. *TR
NHTSA ODI #10619543
100,000 miles · Jun 28, 2014
Engine
WHILE PULLING INTO PARKING LOT THERMOSTAT BEGAN CLIMBING AND LIGHT CAME ON TO SHUT DOWN ENGINE.TOOK CAR RIGHT TO DEALER NEARBY. *TR
NHTSA ODI #10606678
43,000 miles · May 29, 2014
VisibilityVisibility/wiper
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED …
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TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE PASSENGER WAS UNABLE TO EXIT THE REAR PASSENGER DOOR DUE TO A FAULTY DOOR LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE DOOR LATCH AND HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT REOCCURRED. IN ADDITION, THE CONTACT STATED THAT THE PASSENGER SIDE MIRROR WAS POSITIONED AT A DOWNWARD ANGLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE SIDE MIRROR MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE OCCURRED ON THE DRIVER SIDE MIRROR, WHICH WAS ALSO REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10594798
Mileage unknown · Apr 23, 2014
Service Brakes
TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT STATED THAT THE VEHICLE PULSATED WHILE DECELERATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
NHTSA ODI #10584425
94,200 miles · Jun 6, 2013
Fuel System, Gasoline
FUEL RELAY MELTED I REPLACED IT AND MELTED AGAIN JUST LIKE MY OTHER CADILLAC DTS. BOTH ARE SAME YEAR AND ALSO SAME MILES. I GET THAT FIXED BY DEALER ON 03/26/2013 AND THIS ONE AT DEALER SINCE LAST MONDAY. PROBLEM RELAY BOXES IS GOING TO BE REPLACED JUST LIKE THE OTHER ONE. MELTING IS VERY DANGEROUS WHEN RELAY BOX RIGHT UNDER THE…
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FUEL RELAY MELTED I REPLACED IT AND MELTED AGAIN JUST LIKE MY OTHER CADILLAC DTS. BOTH ARE SAME YEAR AND ALSO SAME MILES. I GET THAT FIXED BY DEALER ON 03/26/2013 AND THIS ONE AT DEALER SINCE LAST MONDAY. PROBLEM RELAY BOXES IS GOING TO BE REPLACED JUST LIKE THE OTHER ONE. MELTING IS VERY DANGEROUS WHEN RELAY BOX RIGHT UNDER THE BACK SEATS. *TR
NHTSA ODI #10515396
Mileage unknown · Jun 6, 2013
Fuel System, Gasoline
FUEL RELAY KEEP BURNING MELTING DUE TO OVERHEAT. RELAY BOC IS UNDER THE BACK SEAT I DON'T THINK THAT SHOULD BE SAFE AND HAS TO BE RECALLED ALL DTS I HAVE THIS ONE HAPPENED OVER TWO MONTHS AGO THIS CAR WAS 93325K AT THAT TIME. MY OTHER 09 CADILLAC DTS HAS SAME PROBLEM AND IN DEALER SERVICE RIGHT NOW AND THAT CAR HAS 94200 K ON…
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FUEL RELAY KEEP BURNING MELTING DUE TO OVERHEAT. RELAY BOC IS UNDER THE BACK SEAT I DON'T THINK THAT SHOULD BE SAFE AND HAS TO BE RECALLED ALL DTS I HAVE THIS ONE HAPPENED OVER TWO MONTHS AGO THIS CAR WAS 93325K AT THAT TIME. MY OTHER 09 CADILLAC DTS HAS SAME PROBLEM AND IN DEALER SERVICE RIGHT NOW AND THAT CAR HAS 94200 K ON IT. BOTH 2009 DTS IS IT JUST A COINCIDENCE. *TR
NHTSA ODI #10515395
43,575 miles · Jun 20, 2012
Electrical System
VEHICLE FAILED TO START AFTER BEING PARKED OVERNIGHT. ENGINE WOULD CRANK BUT NOT FIRE. DEALER FOUND REAR FUSE ASSEMBLY TO BE IN A "MELTED CONDITION"; FUEL PUMP FUSE/RELAY WAS CHARRED. ENTIRE FUSE ASSEMBLY REQUIRED REPLACEMENT. DEALER COULD FIND NO CAUSE FOR PROBLEM. MY MAIN CONCERN IS THIS ASSEMBLY IS LOCATED UNDER THE REAR…
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VEHICLE FAILED TO START AFTER BEING PARKED OVERNIGHT. ENGINE WOULD CRANK BUT NOT FIRE. DEALER FOUND REAR FUSE ASSEMBLY TO BE IN A "MELTED CONDITION"; FUEL PUMP FUSE/RELAY WAS CHARRED. ENTIRE FUSE ASSEMBLY REQUIRED REPLACEMENT. DEALER COULD FIND NO CAUSE FOR PROBLEM. MY MAIN CONCERN IS THIS ASSEMBLY IS LOCATED UNDER THE REAR PASSENGER SEAT NEXT TO THE BATTERIES. THE POWER SURGE THAT CAUSED SUCH HEAT DAMAGE COULD, IN MY OPINION, RESULT IN A FIRE IN THE VEHICLE, OR AT THE VERY LEAST BURN ANYONE SITTING IN THE REAR SEAT COMPARTMENT OF THE VEHICLE. *JS
NHTSA ODI #10462388
19,500 miles · Feb 5, 2011
Structure
MY 2009 DTS HAS FACTORY INSTALLED CROME WHEELS AND THE CROME IS PEELING OFF. CADILLAC DEALER SAID THEY WERE ABUSED, BUT ALL FOUR WHEELS ARE PEELING THE SAME PLACE. DEALER WOULD DO NOTHING. *TR
NHTSA ODI #10380842
9,000 miles · Oct 15, 2010
Seats
FRONT SEAT HEAD RESTRAINTS CAUSE A VERY LARGE OBSTRUCTION IN TRYING TO SEE A VEHICLE YOU ARE PASSING, SO AS TO KNOW WHEN TO GET BACK IN TO THE TRAVEL LANE. ALSO THE HEAD RESTRAINTS POSE A LARGE BLIND SPOT WHEN TRYING TO MERGE IN TRAFFIC. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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