2009 Cadillac Dts

The contact owns a 2009 Cadillac DTS. The contact was driving at 55mph on the highway and the vehicle slowed down independently and the screens went blank. The contact pulled over to the shoulder of the road. The vehicle was shut off but would not restart. The contact called the police and the officer called a tow truck. The vehicle was towed to an independent mechanic. The mechanic on 3 occasions replaced the same relay fuse however, the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 130,000.

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. ON SEVERAL OCCASIONS, THE ENGINE COULD NOT BE RESTARTED. UPON INSPECTION, IT WAS DISCOVERED THAT THE REAR FUSE BOX LOCATED UNDER THE BACKSEAT WAS VERY HOT AND A BURNING ODOR WAS PRESENT. THE CONTACT REPLACED THE FUEL PUMP RELAY AND THE VEHICLE OPERATED NORMALLY FOR SEVERAL DAYS; HOWEVER, THE FAILURE RECURRED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GERRY LANE CADILLAC, 10945 REIGER RD, BATON ROUGE, LA) WERE NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 105,000. *TT CONSUMER STATED BURNING FUEL REAR FUEL BOX UNDER REAR SEAT IS CAUSING CAR TO SHUT OFF ANYTIME. *JB

I WAS BACKING MY CAR OUT OF MY DRIVEWAY, AS I BACKED ONTO THE ROAD,THE CAR SUDDENLY QUIT RUNNING. I TRIED RESTARTING IT,BUT IT WAS COMPLETELY DEAD...I HAD TO CALL A TOW TRUCK AND THE CAR WAS TAKEN TO A LOCAL CADILLAC DEALER..WHEN I WENT TO THE DEALER THE FOLLOWING DAY,I WAS INFORMED THAT THE FUSE BOX UNDER THE REAR SEAT HAD SHORTED OUT...I WAS TOLD THERE WAS NOT ANY RECALLS ON THE FUSE BOX THAT THEY NEW OF..I WAS TOLD A NEW FUSE BOX AND ASSOCIATED COSTS WOULD RUN $716.00, I HAD NO CHOICE BUT TO HAVE THE REPAIR WORK DONE.. THE FUSE BOX COST ALONE WAS OVER $400.00. MY CAR HAD 48,000 MILES ON IT WHEN THIS OCCURRED..I HAVE HAD MANY CARS IN MY TIME AND NEVER HAD A FUSE BOX SHORT OUT..IF THIS OCCURRED ON A HIGHWAY,I WOULD HAVE LOST P/S,,P/B ECT. AND THE RESULTS COULD HAVE BEEN FATAL...GM IS AWARE OF THIS,BUT TO MYKNOWLEDGE HAS NOT ISSUED A RECALL.INCIDENTLY ,THE DEALERSHIP HAD FUSE BOXES IN STOCK......

VEHICLE LOCKS ITSELF. "CHECKED" THREE TIMES PREVIOUSLY, NOTHING FOUND. THEN BACK PASSENGER SIDE LOCK FAULTY & REPLACED. ON 6/2/15 I TOOK MY CAT TO THE VET, REMOVED THE KEYS FROM THE IGNITION, DID NOT LOCK THE DOOR, PLACED THE KEYS ON THE CAT CARRIER, CLOSED THE DRIVER'S DOOR, WALKED AROUND TO PASSENGER SIDE TO GET THE CAT. BEFORE I COULD OPEN PASSENGER DOOR, CAR LOCKED ITSELF. WITNESSES 6-8 PEOPLE, INCLUDING MYSELF, TRYING TO EITHER BREAK A WINDOW OR PICK THE LOCK. CITRUS HTS CA. FIRE DEPT. CALLED. THE BACK DRIVER'S 'SIDE WINDOW WAS BROKEN WITH A TOOL I HAVE NEVER SEEN BEFORE. ALARM DID NOT GO OFF. NEITHER THE DOOR BUTTONS, THE DOOR UNLOCK RELAY SWITCH NOR THE DOOR HANDLES WOULD WORK MANUALLY. AFTER THE GLASS WAS BROKEN OUT AND AFTER THE 3RD TIME TRYING THE KEY, DOOR UNLOCKED/ALARM WENT OFF. FIRE DEPT SAID NOT TO DRIVE THE CAR UNLESS THE WINDOW WAS OPEN, SO IF I GOT LOCKED IN, I COULD AT LEAST GET OUT. CAR WAS TOWED TO DEALERSHIP. RENTED AN ENTERPRISE CAR (WHERE AUTO WAS PURCHASED/10,000 MILES OR SO ON IT). I HAVE OVERLAPPING WARRANTIES & AUTO INSURANCE. DEALERSHIP CANNOT FIND ANY PROBLEM WITH CAR, I HAVE TO PAY FOR THE RENTAL CAR. (BECAUSE OF THIS, ENTERPRISE EXTENDED THE "COURTESY" CORPORATE RATE OF $980.00 PER MONTH. WINDOW GLASS APPEARED DIFFERENT FROM ANY OTHER AUTO GLASS. IT WOULD NOT BREAK. I AM UNDER THE DEDUCTIBLE FOR THE AUTO INSURANCE COMPANY & ENTERPRISE WARRANTY WILL NOT COVER THE RENTAL CAR UNLESS SOMETHING IS FOUND TO BE WRONG WITH SAID CAR. CAT LOCKED IN CAR FOR 45 MIN. O/S TEMP WAS ABOUT 93 DEGREES. CAT HAD TO BE PUT TO SLEEP. I DO NOT WANT TO RETRIEVE/ DRIVE THE CAR FOR FEAR THAT I WILL BE LOCKED IN AND UNABLE TO GET OUT. WHAT IF THIS HAD BEEN A PERSON? AT THIS TIME, THE CAR IS WITH THE DEALERSHIP, WHO SUGGESTED THAT I BUY A NEW CAR. HELP!!!!!!!!!

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 CADILLAC DTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MAD AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.