NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
97 reports58,000 miles · Aug 30, 2010
Suspension
2007 CADILLAC DTS WITH LEVELING REAR STRUTS HAVE A SERIOUS ISSUE IN WIRING TO THE REAR SUSPENSION. THOSE OPERATING IN HEAVY ROAD SALT ENVIRONMENT ARE EXPERIENCING WIRING FAILURES IN QUICK DISCONNECT TERMINALS. WHERE WIRES ARE INSERTED INTO CONNECTOR PINS SCOP UP SALT AGAINST UNPROTECTED COPPER WIRE . THIS RESULTS IN COMPLETE D…
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2007 CADILLAC DTS WITH LEVELING REAR STRUTS HAVE A SERIOUS ISSUE IN WIRING TO THE REAR SUSPENSION. THOSE OPERATING IN HEAVY ROAD SALT ENVIRONMENT ARE EXPERIENCING WIRING FAILURES IN QUICK DISCONNECT TERMINALS. WHERE WIRES ARE INSERTED INTO CONNECTOR PINS SCOP UP SALT AGAINST UNPROTECTED COPPER WIRE . THIS RESULTS IN COMPLETE DISCONNECTION DUE TO CHRONIC CORROSION. THUS THE COMPUTER DISPLAYS A TROUBLE MESSAGE IN THE MAIN INSTRUMENT CLUSTER "SERVICE SUSPENSION." THIS WIRING DISCONNECT/OPEN DISABLES THE AIR RIDE FEATURE IN THE REAR STRUTS. THE WIRING INVOLVED RESIDES UNDER THE FLOOR PAN AND IS UNPROTECTED FROM THE ELEMENTS. THESE WIRE FAILURES CAN RESULT IN STEERING/HANDLING DIFFICULTIES DUE TO REAR SEAT AND TRUNK HEAVY LOADS. FIX WOULD BE TO REQUIRE POTTING COMPOUND IN ALL GALLYS WHERE WIRES ENTER MALE PINS AND FEMALE RECEIVER CONNECTIONS. POTTING COMPOUND WOULD CREATE A WATERPROOF EXCLUSION TO KEEP OUT THE DAMAGING ELEMENTS. MY VEHICLE WAS SUPPOSED TO BE A GM CERTIFIED PRE-OWNED CAR THAT ORIGINATED IN THE BOSTON MASS AREA. *TR
NHTSA ODI #10352648
30,000 miles · Jun 29, 2010
Tires
TL* THE CONTACT OWNS A 2007 CADILLAC DTS EQUIPPED WITH CONTINENTAL TOURING CONTACT AC TIRES. THE CONTACT STATED WHILE ACCELERATING FROM A STOP, THERE WAS A REPEATED THUMPING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD WAS WARPED AND T…
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TL* THE CONTACT OWNS A 2007 CADILLAC DTS EQUIPPED WITH CONTINENTAL TOURING CONTACT AC TIRES. THE CONTACT STATED WHILE ACCELERATING FROM A STOP, THERE WAS A REPEATED THUMPING NOISE COMING FROM THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TREAD WAS WARPED AND THERE WAS A LUMP IN THE TIRE. THE TIRE WAS NOT REPLACED AND THE FAILURE CONTINUED TO RECUR. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 31,000.
NHTSA ODI #10340557
22,000 miles · May 20, 2010
Service Brakes, Hydraulic
AFTER PROLONGED AND CONTINUOUS BRAKING, CAR WILL PULSATE OR SHAKE AS IF THE BRAKE DISCS ARE BECOMING WARPED. IS OBVIOUSLY CONNECTED TO HEAT BUILDUP, AS NORMAL BRAKING IS NOT AFFECTED. *TR
NHTSA ODI #10331475
38,000 miles · Nov 4, 2009
Electrical SystemFuel System, GasolineCrash
REF.ODI NUMBER 10289768 UNEXPLAINED ACCELERATION. UPON FURTHER STUDY I BELIEVE THE PROBLEM ORIGINATED IN THE ELECTRICAL SYSTEM IN THE ENGINE CONTROL MODULE ( ECM). HAS A SOLUTION TO THIS PROBLEM BEEN PRESENTED? *TR
NHTSA ODI #10291003
50,000 miles · Nov 3, 2009
Air BagsCrash
TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID …
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TL* THE CONTACT OWNS A 2007 CADILLAC DTS. WHILE DRIVING APPROXIMATELY 45 MPH, A VEHICLE FAILED TO YIELD THE RIGHT OF WAY, ENTERED INTO TRAFFIC, AND THEN CRASHED INTO THE LEFT SIDE OF HER VEHICLE. THE VEHICLE SPUN AROUND SEVERAL TIMES. THE VEHICLE STOPPED WHEN IT CRASHED INTO A WALL. THE DRIVERS FRONTAL AND SIDE AIR BAGS DID NOT DEPLOY, AND THE ON-STAR SYSTEM DID NOT ACTIVATE. THE VEHICLE WAS COMPLETELY DESTROYED. THE MANUFACTURER STATED THERE WAS NO REASON FOR THE AIR BAGS TO DEPLOY, AND THAT THE AIR BAGS WILL ONLY DEPLOY IF THE SENSOR WAS IMPACTED. THEY ADDED THAT THE ON-STAR SYSTEM ACTIVATES ONLY WHEN THE AIR BAGS DEPLOY. SHE RECEIVED INJURIES TO THE LEFT SIDE OF THE BODY AND A DISLOCATED DISC. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE POLICE INFORMATION WAS NOT AVAILABLE.
NHTSA ODI #10290847
38,000 miles · Oct 25, 2009
Electrical SystemCrash
WHEN AT IDLE SPEED THE ENGINE SUDDENLY ACCELERATE TO A HIGH SPEED. I WAS SURPRISED AND PLACED THE CAR IN REVERSE. I SHOT BACKWARDS, WHERE AS I SHIFTED TO DRIVE. I HIT A SOLID OBJECT AND THE CAR WAS HEAVILY DAMAGED. I COULD NOT HOLD THE CAR WITH THE BRAKES. I TOTALLY PANICKED. *TR
NHTSA ODI #10289769
4,000 miles · Jan 12, 2009
Service Brakes, Hydraulic
BOUGHT CAR 2/7/2007. AT 4000 MILES ,HAD VIBRATION, ROTORS WERE RUSTY AND OUT OF ROUND, REFINISHED ROTORS, THEN;A WEEK LATER ,VIBRATED WHEN APPLY BRAKES,LUG NUTS LOOSE,TIRES OUT OF BAL.- DEALER HAD LUG NUTS TIGHTENED AND ,FORCE BAL.TIRES. AT 5513 MILES STILL A VIBRATION;- DEALER PUT ON NEW TIRES, 6 MONTHS LATER MADE A NOI…
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BOUGHT CAR 2/7/2007. AT 4000 MILES ,HAD VIBRATION, ROTORS WERE RUSTY AND OUT OF ROUND, REFINISHED ROTORS, THEN;A WEEK LATER ,VIBRATED WHEN APPLY BRAKES,LUG NUTS LOOSE,TIRES OUT OF BAL.- DEALER HAD LUG NUTS TIGHTENED AND ,FORCE BAL.TIRES. AT 5513 MILES STILL A VIBRATION;- DEALER PUT ON NEW TIRES, 6 MONTHS LATER MADE A NOISE, FELT LOOSE IN FRONT , TOOK TO DEALER THEY REMOVED AND REPLACED R.AXLE BRAKES VIBRATING AGAIN 5 MONTHS LATER. CALLED COMPANY TOOK CAR TO ANOTHER DEALER; TURNED ROTORS & ROTATED TIRES,STILL A VIBRATION,REPLACED FRONT ROTORS, 3MONTHS LATER HAD F.ROTORS REFINISHED & REMACHINED R. ROTORS LESS THAN 500 MILES,VIBRATION AGAIN SO BAD NOW STEERING WHEEL AND FRONT OF CAR SHAKES. I AM AFRAID TO DRIVE THE CAR ,BRAKES MAY GIVE AWAY,COULD INJURE SOMEONE OR A PART MAY COME OFF CAR. IT DOESN'T FEEL SAFE TO DRIVE. I HAVE READ OTHER REPORTS ON INTERNET LOTS OF PEOPLE HAVING VIBRATION PROBLEMS, MAY NEED A RECALL. WAITING NOW TO GET IN TO GET IT FIXED AGAIN. *TR
NHTSA ODI #10254772
Mileage unknown · Aug 27, 2008
Engine And Engine CoolingService Brakes, Hydraulic
FOLLOWING TRUCK..STEPPED ON BRAKES AND DID NOT HAVE ANY...SWERVED TO MISS TRUCK AND STEPPED ON GAS AND DID NOT HAVE ANY...DRIFTED INTO PARKING LOT AND UP AN INCLINE AND DRIFTED TO A STOP. HAS HAPPENED SEVERAL TIMES AND NOTHING APPEARED ON DASH...AND NOTHING CAN BE FOUND...SOMEONE WILL HAVE TO GET KILLED BEFORE ANY THING IS DON…
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FOLLOWING TRUCK..STEPPED ON BRAKES AND DID NOT HAVE ANY...SWERVED TO MISS TRUCK AND STEPPED ON GAS AND DID NOT HAVE ANY...DRIFTED INTO PARKING LOT AND UP AN INCLINE AND DRIFTED TO A STOP. HAS HAPPENED SEVERAL TIMES AND NOTHING APPEARED ON DASH...AND NOTHING CAN BE FOUND...SOMEONE WILL HAVE TO GET KILLED BEFORE ANY THING IS DONE ABOUT IT. *TR
NHTSA ODI #10239966
14,500 miles · Jun 18, 2008
Service Brakes, HydraulicVehicle Speed Control
IN TRAFFIC..TRUCK IN FRONT OF ME, APPLIED BRAKES AND DID NOT HAVE ANY.,.STEPPED ON GAS AND HAD NO RESPONSE..SWERVED TO AVOID CRASH..DRIFTED INTO A PARKING LOT AND CAR CAME TO A STOP AFTER SEVERAL MINUTES STARTED CAR AND SLOWLY DROVE HOME. AS CAR UNABLE TO GO MORE THAN 20 MPH..NOT THE FIRST TIME..TWICE BEFORE...WAS DRIVING A…
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IN TRAFFIC..TRUCK IN FRONT OF ME, APPLIED BRAKES AND DID NOT HAVE ANY.,.STEPPED ON GAS AND HAD NO RESPONSE..SWERVED TO AVOID CRASH..DRIFTED INTO A PARKING LOT AND CAR CAME TO A STOP AFTER SEVERAL MINUTES STARTED CAR AND SLOWLY DROVE HOME. AS CAR UNABLE TO GO MORE THAN 20 MPH..NOT THE FIRST TIME..TWICE BEFORE...WAS DRIVING AND AGAIN NO BRAKES...GAS PEDAL NOT RESPONSIVE...NO WARNING LIGHTS ON DASH AT ANY TIME. TAKEN TO DEALER TWICE...THEY COULD NOT FIND ANYTHING WRONG. I AM AFRAID I WILL BE KILLED OR WILL KILL SOMEONE BECAUSE I CAN'T CONTROL THE CAR AS I NEVER KNOW WHEN THIS WILL HAPPEN. *TR
NHTSA ODI #10231520
200 miles · Jun 10, 2008
StructureInjury
TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE HINGES ON THE FRONT END OF HIS VEHICLE ARE INADEQUATE FOR THE TWO FRONT DOORS. THE DOORS CLOSE AUTOMATICALLY AND THE WIND CAN BLOW THEM SHUT. HE STATED THAT THE DOORS HAVE CLOSED ON HIM MANY TIMES. HIS SON WAS INJURED WHEN THE DOOR SLAMMED ON HIS RIGHT FOOT…
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TL*THE CONTACT OWNS A 2007 CADILLAC DTS. THE CONTACT STATED THAT THE HINGES ON THE FRONT END OF HIS VEHICLE ARE INADEQUATE FOR THE TWO FRONT DOORS. THE DOORS CLOSE AUTOMATICALLY AND THE WIND CAN BLOW THEM SHUT. HE STATED THAT THE DOORS HAVE CLOSED ON HIM MANY TIMES. HIS SON WAS INJURED WHEN THE DOOR SLAMMED ON HIS RIGHT FOOT WHILE EXITING THE VEHICLE. THE CONTACT'S SON DID NOT GO TO THE HOSPITAL, BUT IS STILL EXPERIENCING A LOT OF PAIN AND MAY HAVE TO UNDERGO X-RAYS. THE SERVICE MANAGER STATED THAT NOTHING COULD BE DONE ABOUT THE DOORS. THE CURRENT MILEAGE WAS 6,200 AND FAILURE MILEAGE WAS 200. UPDATED 07/07/08. *LJ UPDATED
NHTSA ODI #10230476
Official recalls
3Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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