NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
255 reports104,000 miles · Jun 19, 2012
Engine
WE HAVE OWNED THIS CADILLAC SINCE FEB 2010 (APPROX 28 MONTHS) AND HAVE HAD THIS VEHICLE BACK TO THE DEALER 16 TIMES. EACH REPAIR REQUIRES A RENTAL VEHICLE, ANYWHERE FROM 2-5 DAYS PER SERVICE VISIT. WE HAVE HAD 7 WHEEL BEARINGS REPLACED AND 12 SENSORS REPLACED. THERE DOESN'T SEEM TO BE A DAY WHEN THE SERVICE ENGINE LIGHT IS …
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WE HAVE OWNED THIS CADILLAC SINCE FEB 2010 (APPROX 28 MONTHS) AND HAVE HAD THIS VEHICLE BACK TO THE DEALER 16 TIMES. EACH REPAIR REQUIRES A RENTAL VEHICLE, ANYWHERE FROM 2-5 DAYS PER SERVICE VISIT. WE HAVE HAD 7 WHEEL BEARINGS REPLACED AND 12 SENSORS REPLACED. THERE DOESN'T SEEM TO BE A DAY WHEN THE SERVICE ENGINE LIGHT IS NOT ON. THE QUALITY OF THIS $52,000 AUTOMOBILE IS VERY POOR. THE VEHICLE IS BACK AT THE CADILLAC DEALER NOW, WITH COOLANT & ENGINE ISSUES ONCE AGAIN. *JS
NHTSA ODI #10462238
Mileage unknown · Apr 15, 2012
Exterior Lighting
THE LEFT HEADLIGHT WILL TURN A ROSE COLOR & THEN GO OUT. THE RIGHT IS O.K. I BOUGHT THE CAR USED LAST JULY & POSSIBLY THE RIGHT HAS BEEN REPAIRED ALREADY. THE HIGH COST TO CHANGE A BULB IS BECAUSE OF THE DESIGN OF THE FRONT. THE INNER FENDER & THE FRONT FASICA HAS TO COME OFF TO ACCESS THE BALLAST OR BULB. I THINK G.M. SHOULD PI…
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THE LEFT HEADLIGHT WILL TURN A ROSE COLOR & THEN GO OUT. THE RIGHT IS O.K. I BOUGHT THE CAR USED LAST JULY & POSSIBLY THE RIGHT HAS BEEN REPAIRED ALREADY. THE HIGH COST TO CHANGE A BULB IS BECAUSE OF THE DESIGN OF THE FRONT. THE INNER FENDER & THE FRONT FASICA HAS TO COME OFF TO ACCESS THE BALLAST OR BULB. I THINK G.M. SHOULD PICK UP THE COST FOR HEADLIGHT REPAIRS. *TR
NHTSA ODI #10455287
65,000 miles · Apr 10, 2012
Exterior Lighting
TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT WATER ENTERED THE HEAD LIGHT CAPSULE THROUGH A FAULTY VENT, CAUSING IT TO CORRODE. THE DEALER STATED THAT THE HEAD LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS…
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TL* THE CONTACT OWNS A 2006 CADILLAC DTS. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT WATER ENTERED THE HEAD LIGHT CAPSULE THROUGH A FAULTY VENT, CAUSING IT TO CORRODE. THE DEALER STATED THAT THE HEAD LIGHTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 77,000. UPDATED 05/10/12*LJ
NHTSA ODI #10454768
90,000 miles · Mar 11, 2012
Electrical SystemExterior Lighting
HEADLIGHT FAILURE BEGAN AT APPROXIMATELY 90,000 MILES. INITIALLY, IT STARTED WITH THE INTERIOR INSTRUMENT PANEL LIGHT GROWING DIM AND THEN BRIGHT AT ANY GIVEN TIME. THEN, HEADLIGHTS STARTED DOING THE SAME THING. SOON THEREAFTER, THE RIGHT HEADLIGHT STARTED GOING OUT ON A REGULAR BASIS. IT WOULD INITIALLY FLICKER, THEN GO TOT…
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HEADLIGHT FAILURE BEGAN AT APPROXIMATELY 90,000 MILES. INITIALLY, IT STARTED WITH THE INTERIOR INSTRUMENT PANEL LIGHT GROWING DIM AND THEN BRIGHT AT ANY GIVEN TIME. THEN, HEADLIGHTS STARTED DOING THE SAME THING. SOON THEREAFTER, THE RIGHT HEADLIGHT STARTED GOING OUT ON A REGULAR BASIS. IT WOULD INITIALLY FLICKER, THEN GO TOTALLY OUT. AFTER A FEW MONTHS, THE LEFT HEADLIGHT STARTED DOING IT. RECENTLY, ABOUT 18 MONTHS AFTER THE FIRST INCIDENT, THEY BOTH GO OUT AT THE SAME TIME! DURING AN 80 MILE TRIP I MAKE ON A REGULAR BASIS, AT LEAST TWICE A WEEK, MY HEADLIGHTS WILL GO OUT BETWEEN 8 AND 20 TIMES! I CAN GET THEM BACK ON BY JIGGLING THE ON/OFF LIGHT SWITCH. BUT, ONE OR BOTH WILL TURN BACK OFF WITHIN A MATTER OF A FEW MINUTES. I TRY TO DRIVE DURING DAYLIGHT HOURS AS MUCH AS POSSIBLE, BUT THIS TRIP IS USUALLY JUST BEFORE DAWN OR AFTER DUSK. I HAVE CALLED THE DEALER WHERE I PURCHASED THE CAR, AND HAVE BEEN TOLD THEY'VE NOT HEARD OF THIS PROBLEM. I DON'T BELIEVE THAT... ALL THEY HAVE TO DO IS TALK TO OTHER CADILLAC OWNERS, AS I HAVE; OR LOOK ON THE INTERNET. THIS HAS TO BE A WIDESPREAD PROBLEM! IN CHECKING WITH ANOTHER DEALER, THEY TOLD ME IT WAS A BALLAST PROBLEM, AND WOULD BE BETWEEN $1400 AND $1800 TO REPAIR. THIS IS A $7000 CAR. FOR CADILLAC TO EXPECT ME TO PAY 20% PLUS OF THE CAR'S VALUE TO HAVE HEADLIGHTS THAT WORK, IS WAY OUT OF LINE. I PURCHASED THIS CAR NEW AT A COST OF $44,000. I EXPECT TO HAVE HEADLIGHTS THAT WORK!! THIS IS A SAFETY ISSUE AND CADILLAC SHOULD BE RESPONSIBLE FOR PROVIDING A FIX! *TR *JS
NHTSA ODI #10451110
84,000 miles · Jan 17, 2012
Power TrainVehicle Speed ControlCrash
I TURNED RIGHT OUT OF MY PLACE OF EMPLOYMENT. I WAS LESS THAN A HALF BLOCK FROM THE LIGHT. I PULLED INTO THE CENTER LANE INTENDING TO TURN LEFT AT THE LIGHT. SUDDENLY MY CAR ACCELERATED RAPIDLY. I SLAMMED ON THE BRAKE SO HARD MY LEG HURT FOR DAYS. THE CAR ACCELERATED MORE AND THE BRAKE DID NOT STOP IT COMPLETELY. I REAR ENDED A…
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I TURNED RIGHT OUT OF MY PLACE OF EMPLOYMENT. I WAS LESS THAN A HALF BLOCK FROM THE LIGHT. I PULLED INTO THE CENTER LANE INTENDING TO TURN LEFT AT THE LIGHT. SUDDENLY MY CAR ACCELERATED RAPIDLY. I SLAMMED ON THE BRAKE SO HARD MY LEG HURT FOR DAYS. THE CAR ACCELERATED MORE AND THE BRAKE DID NOT STOP IT COMPLETELY. I REAR ENDED A LARGE PICKUP. I WENT BACK TO MY OFFICE AND CONTACTED CADILLAC CUSTOMER SERVICE IMMEDIATELY. I REQUESTED THEY CHECK THE "BLACK BOX" COMPUTER MODULE. THEY DID EVENTUALLY DO THAT BUT SAID THEY FOUND NO PROBLEM. NOBODY SEEMS TO BE LISTENING TO WHAT HAPPENED. I OFFERED CADILLAC TO JUST TRADE ME FOR ANY IDENTICAL CAR THEY REFUSED ANY KIND OF HELP. I EVENTUALLY SOLD THE CAR AT A GREAT LOSS. I HAD TO BUY ANOTHER CAR, MY INSURANCE HAS GONE UP DRAMATICALLY AND I AM MORE THAN DISCOURAGED. I WAS TERRIFIED EVERY TIME I DROVE THE CAR I HAD LOVED BEFORE. I CONSTANTLY DROVE WITH ONE HAND ON THE STEERING WHEEL AND THE OTHER HAND ON THE GEAR SHIFT IN CASE IT HAPPENED AGAIN HOPING IT WOULD STOP IT TO SHIFT INTO NEUTRAL. *TR
NHTSA ODI #10444306
Mileage unknown · Jan 2, 2012
Electrical SystemExterior Lighting
TAMPA FL THE HEADLIGHTS WILL FLICKER THEN ONE OF THEM WILL SHUT OFF, TURN THE SWITCH ON AND OFF THE LIGHTS WILL COMEBACK ON AND THEN THE OTHER WILL FLICKER AND GO OFF. THIS WILL HAPPEN WHILE DRIVING .I HAVE REPLACED ONE BULB , IT STOPPED FOR ONE DAY THEN THE PROBLEM IS ONGOING,SAME AS THE OTHER POSTINGS ON THIS SIDE, MAYBE A RE…
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TAMPA FL THE HEADLIGHTS WILL FLICKER THEN ONE OF THEM WILL SHUT OFF, TURN THE SWITCH ON AND OFF THE LIGHTS WILL COMEBACK ON AND THEN THE OTHER WILL FLICKER AND GO OFF. THIS WILL HAPPEN WHILE DRIVING .I HAVE REPLACED ONE BULB , IT STOPPED FOR ONE DAY THEN THE PROBLEM IS ONGOING,SAME AS THE OTHER POSTINGS ON THIS SIDE, MAYBE A RECALL SHOULD BE PUT IN PLACE,BEFORE SOMEBODY WILL GET HURT DO TO THIS PROBLEM WITH THE HEADLIGHTS SHUTTING OFF WHILE DRIVING @ NIGHT. THANK YOU. *TR
NHTSA ODI #10442085
51,000 miles · Dec 23, 2011
Exterior Lighting
RIGHT LIGHT FLICKERS THEN WENT OFF. RESET WENT ON AGAIN FOR A WHILE,THEN SAME PROBLEM. *TR
NHTSA ODI #10441127
46,900 miles · Oct 28, 2011
Electrical SystemExterior Lighting
THE RIGHT HEADLIGHT STARTED GOING ON AND OFF FOR NO REASON. IT MIGHT GO OFF WHILE DRIVING OR SITTING STILL. IT MIGHT COME BACK ON IN A FEW MINUTES OR STAY OFF FOR A FULL EVENING. SOMETIMES TURNING LIGHTS FROM AUTOMATIC TO MANUAL WILL MAKE IT WORK, BUT NOT ALWAYS. IT HAS BEEN DOING THIS SINCE JULY 2010, OR FOR ABOUT 33,000 M…
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THE RIGHT HEADLIGHT STARTED GOING ON AND OFF FOR NO REASON. IT MIGHT GO OFF WHILE DRIVING OR SITTING STILL. IT MIGHT COME BACK ON IN A FEW MINUTES OR STAY OFF FOR A FULL EVENING. SOMETIMES TURNING LIGHTS FROM AUTOMATIC TO MANUAL WILL MAKE IT WORK, BUT NOT ALWAYS. IT HAS BEEN DOING THIS SINCE JULY 2010, OR FOR ABOUT 33,000 MILES. IT IS DANGEROUS WHEN DRIVING, PLUS I HAVE BEEN PULLED OVER BY POLICE AND SO FAR I HAVE BEEN ABLE TO CONVINCE THEM THE LIGHT HAD JUST GONE OUT THAT EVENING. NOW I HAVE TO LIMIT MY NIGHT DRIVING NEAR HOME, AS I DO NOT WANT THE SAME OFFICER TO STOP ME. I HAVE READ MANY FORUMS PLUS YOUR SITE, AND I SEE MANY, MANY PEOPLE WITH THE SAME PROBLEM. I HAVE CALLED THE CADILLAC CONSUMER COMPLAINT DEPARTMENT AND THEY JUST SAY THEY HAVE NEVER HEARD OF SUCH A PROBLEM. I TOLD THEM TO CHECK THE INTERNET. TODAY, I CALLED THE DEALER THAT I BOUGHT IT FROM, OUT OF STATE, 15 MONTHS AGO. I EXPLAINED IT AND HE SAID HE HAS BEEN SELLING THEM FOR 20 YEARS AND HAS NEVER HEARD OF SUCH A PROBLEM. I TOLD HIM TO CHECK THE INTERNET. I ALSO ASKED HIM TO TRY AND GET ME A NUMBER FOR THE CADILLAC AREA REP, SO I CAN TALK TO HIM. PLEASE HELP BEFORE I GET A TICKET OR WORSE YET HIT WHILE TURNING LEFT AT NIGHT. THANK YOU *TR
NHTSA ODI #10433099
58,000 miles · Oct 28, 2011
Engine And Engine Cooling
I WAS DRIVING DOWN A 3 OR 4 LANES, EACH WAY, ROAD IN ORLANDO, FLORIDA AT ABOUT 30 MPH WHEN IT DIED. NO WARNING OR SPUTTER, JUST DIED. IT HAS HAPPENED OFF AN ON SINCE THAT TIME. PROBABLY 10 OR 12 TIMES, AS I AM TURNING INTO MY DRIVEWAY, PULLING UP TO A STOP SIGN, OR SLOWING TO MAKE A LEFT TURN IN TRAFFIC. THIS IS VERY DANGERO…
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I WAS DRIVING DOWN A 3 OR 4 LANES, EACH WAY, ROAD IN ORLANDO, FLORIDA AT ABOUT 30 MPH WHEN IT DIED. NO WARNING OR SPUTTER, JUST DIED. IT HAS HAPPENED OFF AN ON SINCE THAT TIME. PROBABLY 10 OR 12 TIMES, AS I AM TURNING INTO MY DRIVEWAY, PULLING UP TO A STOP SIGN, OR SLOWING TO MAKE A LEFT TURN IN TRAFFIC. THIS IS VERY DANGEROUS WHEN TURNING LEFT AND TRAFFIC HEADED TOWARD YOU. THE CAR DIES INSTANTLY. IT HAS ALWAYS RE-STARTED SO FAR. I NOW HAVE 80,000 MILES ON THE CAR, AND I AM AFRAID TO DRIVE ON LONG TRIPS. TRY TO STAY NO FARTHER AWAY THAN ABOUT 100 MILES. I HAVE SEARCHED ALL SORTS OF FORUMS AS WELL AS YOUR SITE AND THERE ARE MANY, MANY OTHERS WITH THIS PROBLEM. IN FACT MY NIECE IN MISSOURI HAS ONE THAT HAS STARTED DOING IT ALSO. I HAVE CALLED CADILLIAC CONSUMER COMPLAINT DEPARTMENT TWICE IN LAST 30 DAYS, AND THEY BLOW ME OFF. THEY SAY WE CAN NOT BELIEVE WHAT WE READ ON THE INTERNET.. WOW, WHY WOULD PEOPLE SIT AROUND WASTING TIME MAKING UP STORIES?? I KNOW MINE AND MY NIECE'S ARE VERY REAL. PLEASE HELP AND THANK YOU *TR
NHTSA ODI #10433097
Mileage unknown · Sep 1, 2011
Exterior Lighting
HEADLIGHTS FLICKER ON AND OFF THEN ONE OR BOTH WILL JUST GO OUT.
NHTSA ODI #10424798
Official recalls
4Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Apr 5, 2006
ON CERTAIN VEHICLES EQUIPPED WITH A V8 ENGINE,THE POWER STEERING HOSE CONNECTORS MAY HAVE BEEN INADEQUATELY CRIMPED WHICH COULD RESULT IN A FLUID LEAK.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, POWER STEERING ASSIST MAY BE LOST AND INCREASED STEERING EFFORT WOULD BE REQUIRED AT LOW SPEEDS. ALSO, IF THE POWER STEERING FLUID WERE TO CONTACT HOT ENGINE PARTS, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE POWER STEERING GEAR INLET HOSE. THE RECALL BEGAN ON MARCH 29, 2006. OWNERS MAY CONTACT BUICK AT 1-866-608-8080 OR CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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