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2004 Cadillac Deville

Owner reports · Recalls · Investigations

More warning signs than most Deville years

Owner complaints for the 2004 Cadillac Deville are substantially higher than the model-year median of 44.

About this comparison →

When problems were reported

Mileage at the reported incident

136 reports with mileage · 31 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

What owners actually said

167 reports
54,000 miles · Mar 9, 2014
Electrical System

WHILE DRIVING THE ENGINE WOULD STALL INTERMITTENTLY. IT FREQUENTLY HAPPENED ON THE FREEWAYS WHILE DRIVING 55 MPH, BUT WAS NOT NECESSARILY CONFINED TO FREEWAY DRIVING. IT HAPPENED ON SIDE STREETS AND WHILE CROSSING THE RAILROAD TRACKS AND INTERSECTIONS. WE TOOK THE VEHICLE TO OUR DEALER. THEY TOLD US REPEATEDLY THAT THEY CO…

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WHILE DRIVING THE ENGINE WOULD STALL INTERMITTENTLY. IT FREQUENTLY HAPPENED ON THE FREEWAYS WHILE DRIVING 55 MPH, BUT WAS NOT NECESSARILY CONFINED TO FREEWAY DRIVING. IT HAPPENED ON SIDE STREETS AND WHILE CROSSING THE RAILROAD TRACKS AND INTERSECTIONS. WE TOOK THE VEHICLE TO OUR DEALER. THEY TOLD US REPEATEDLY THAT THEY COULDN'T DUPLICATE THE PROBLEM. BETWEEN OCTOBER 2013 AND JAN/FEB 2014 WE SPENT OVER $2,000 FOR DIFFERENT PARTS THE DEALER THOUGHT WAS THE PROBLEM. TO BE FAIR, PART OF THE MONEY WAS SPENT FOR BRAKES AND OTHER SERVICE. MY HUSBAND PASSED AWAY JAN. 28, 2014 AND THE VEHICLE WAS AT THE DEALERS. IT STILL WASN'T FIXED. I ASKED THEM TO PLEASE KEEP THE CAR AND SEE IF THEY COULD FIND WHY THE STALLING WAS HAPPENING. THEY KEPT THE CAR FOR ABOUT 2 WEEKS AND CALLED AND SAID THEY FOUND THE PROBLEM AND THEY WOULD ONLY CHARGE ME FOR PARTS AND NOT LABOR. I BELIEVE THIS VEHICLE SHOULD BE ON THE RECALL LIST. I, TOO HAD PROBLEMS WITH WINDOWS FALLING DOWN. *TR

NHTSA ODI #10568058

45,041 miles · Feb 25, 2014
Visibility

RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY …

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RIGHT FRONT WINDOW DROPPED/BROKE DOWN CAUSING A $500 REPAIR. THREE MONTHS LATTER THE LEFT REAR WINDOW ALSO BROKE CAUSING ANOTHER $500 REPAIR. NOW, IN 2014 THE RIGHT REAR WINDOW HAS BROKEN, WHILE DRIVING ON THE FREEWAY, STARTLING MY WIFE AND GRANDCHILD WITH ANOTHER VERY LOUD BANG! THIS IS A CONTINUING PROBLEM ON A CAR THAT ONLY HAS 48,500 MILES ON IT, AND IS ALWAYS PARKED INSIDE A GARAGE. THERE ARE WAY TOO MANY REPORTS OF THIS HAPPENING FOR THE FEDS OR GM NOT TO DO SOMETHING ABOUT THIS FAILURE! *TR

NHTSA ODI #10565837

Mileage unknown · Dec 29, 2013
Electrical SystemVisibility

ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL…

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ALL FOUR WINDOWS ARE DEFECTIVE. THEY FELL DOWN ONE AFTER ANOTHER STARTING A YEAR AFTER PURCHASE, AND WILL NOT SAY UP. THIS ISSUE IS WIDESPREAD AND POPULAR WITH THIS MODEL AND YEAR VEHICLE. THEY MADE A CRACKLING SOUND AND FELL DOWN FOR NO REASON OF MY OWN. I WAS QUOTED A PRICE OF $199 TO REPAIR EACH WINDOW. IT IS 2013 AND I STILL HAVEN'T REPAIRED ANY OF THE WINDOWS. THIS VEHICLE NEEDS TO BE RECALLED TO REPAIR THIS FACTORY DEFECT. THIS ISSUE IS VERY DISCONCERTING, EMBARRASSING AND A NUISANCE. *TR

NHTSA ODI #10557650

24,000 miles · Nov 7, 2013
Steering

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT STOPPED THE VEHICLE TO RESTART IT AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOT…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT STOPPED THE VEHICLE TO RESTART IT AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. ..UPDATED 12-30-13 *BF

NHTSA ODI #10551252

45,000 miles · Aug 22, 2013
Steering

WHILE TURNING AT LOW SPEED, THE STEERING LOCKED AND THE WHEEL COULD NOT BE TURNED. CONDITIONS WERE WET/RAIN. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST YEAR. MY REGULAR SERVICE MAN HAS CONTACTED GM REGARDING THIS, AND THEY HAVE NO FIX. THIS IS OBVIOUSLY A KNOWN PROBLEM. THIS IS VERY DANGEROUS. *TR

NHTSA ODI #10536674

42,076 miles · Aug 3, 2013
Electrical SystemVisibility

MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR L…

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MY CADILLAC DEVILLE 2004 WINDOWS HAVE ALL BEEN REPLACED FIRST IT WAS THE DRIVER SIDE WINDOW FELL ALL THE WAY DOWN COULD NOT GET TO GO UP THEN FRONT PASSENGER SIDE MADE A CRACKING SOUND SO I PUT THE WINDOW DOWN AND IT SOUND LIKE IT WAS GOING TO CRACK THEN TOOK MY CAR TO MY MECHANIC AND HE SAYS WOW I HAVE NEVER SEEN A GOOD CAR LIKE CADILLAC HAVE SO MANY WINDOW PROBLEMS SO NOW THAT I GOT THESE 2 FIXED MY MECHANIC SAYS MAYBE EXERCISE YOUR WINDOWS EVERY TIME YOU GET IN CAR SO I DID THEN IT WAS THE DRIVER SIDE BACK THAT GOT STUCK AND THEN THE OTHER WENT IN A COUPLE OF WEEKS ALL I DID WAS MAKING MY WINDOW S GO UP AND DOWN I LIVE IN THE DESERT ON A DIRT ROAD SO MY WINDOWS NEVER GO DOWN AT 250 DOLLARS PER WINDOW THAT REALLY NEEDS TO BE LOOKED INTO. SO NOW I WILL NEVER ROLL MY WINDOWS DOWN AGAIN I HAVE TAPE OVER THE BUTTONS SO THAT NO ONE WILL USE THEM. *TR

NHTSA ODI #10533398

25,000 miles · Jun 24, 2013
Steering

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, WHEN SHE BEGAN TO SHIFT GEARS THE STEERING WHEEL BEGAN TO FUNCTION AT A MIN…

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, WHEN SHE BEGAN TO SHIFT GEARS THE STEERING WHEEL BEGAN TO FUNCTION AT A MINIMUM. THE FAILURE OCCURRED WHEN THE CONTACT MADE A LEFT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 25,000. *TR

NHTSA ODI #10521361

40,000 miles · Nov 2, 2012
Engine

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING UT REGISTERED NO TROUBLE CODES. THE MANUFACTURER WAS NOT …

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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING UT REGISTERED NO TROUBLE CODES. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #10483181

51,230 miles · Sep 1, 2012
Steering

CAR WOULD NOT STEER TO RIGHT IN RAIN. DIFFICULT TO TURN STEERING WHEEL ESPECIALLY TO THE RIGHT. ONLY AFTER STOPPING COULD I TURN THE VEHICLE TO THE RIGHT W/O CONSIDERABLE DIFFICULTY. MY WIFE HAD COMPLAINED ABOUT THIS BEFORE BUT I DID NOT THINK IT WAS LIKE THIS. THE DEALER TOLD MY WIFE THEY HAVE THIS PROBLEM. IF SO IT IS GOING …

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CAR WOULD NOT STEER TO RIGHT IN RAIN. DIFFICULT TO TURN STEERING WHEEL ESPECIALLY TO THE RIGHT. ONLY AFTER STOPPING COULD I TURN THE VEHICLE TO THE RIGHT W/O CONSIDERABLE DIFFICULTY. MY WIFE HAD COMPLAINED ABOUT THIS BEFORE BUT I DID NOT THINK IT WAS LIKE THIS. THE DEALER TOLD MY WIFE THEY HAVE THIS PROBLEM. IF SO IT IS GOING TO GET SOMEONE KILLED. THE CAR IS AN 04 MODEL AND HAS JUST OVER 51,000 MILES. *TR

NHTSA ODI #10473262

94,000 miles · Aug 23, 2012
Engine

VEHICLE OVERHEATED, ENGINE WENT INTO PROTECT MODE, DRIVER INFO CENTER DIRECTED ME TO SHUT DOWN VEHICLE, I PULLED OFF TO THE SIDE OF THE ROAD PROMPTLY AND SHUT VEHICLE DOWN. I WAITED FOR 15 MINUTES, TURNED IGNITION TO ON POSITION, AND IT READ IT WAS COOLED DOWN ENOUGH TO DRIVE. I TOOK OFF ONTO THE ROAD AGAIN, A HALF A MILE LATER,…

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VEHICLE OVERHEATED, ENGINE WENT INTO PROTECT MODE, DRIVER INFO CENTER DIRECTED ME TO SHUT DOWN VEHICLE, I PULLED OFF TO THE SIDE OF THE ROAD PROMPTLY AND SHUT VEHICLE DOWN. I WAITED FOR 15 MINUTES, TURNED IGNITION TO ON POSITION, AND IT READ IT WAS COOLED DOWN ENOUGH TO DRIVE. I TOOK OFF ONTO THE ROAD AGAIN, A HALF A MILE LATER, I HAD TO DO THE SAME THING. I WAITED 30 MINUTES FOR A SOME ONE TO MEET ME AT THE LOCATION, THIS PERSON RESTARTED THE VEHICLE AND DROVE IT 2 MILES TO MY HOUSE, WHERE IT OVERHEATED AGAIN IN THE DRIVEWAY. AFTER REPLACING THE WATER PUMP, BELTS, THERMOSTAT, AND RADIATOR, IT WAS DISCOVERED THAT THE HEAD BOLTS WERE INDEED WHAT WAS CAUSING THE VEHICLE TO OVERHEAT. THE MECHANIC FOUND THAT THEY WERE AT THE INCORRECT TORQUE AND THAT THERE WAS COMBUSTION CHEMICALS IN THE COOLING SYSTEM. I NOW AM REPLACING THE GASKETS, BOLTS, AND MAY HAVE TO GET THE HEADS MACHINED, BUT WORK HAS NOT BEEN COMPLETED ON THE VEHICLE AS OF YET. *TR

NHTSA ODI #10472013

Official recalls

1

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.