TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE …
Read full complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE WINDOW REGULATOR. ONE WEEK LATER, THE EXACT FAILURE OCCURRED ON THE DRIVER SIDE WINDOW. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THERE WERE E NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10425455
55,000 miles · Jun 16, 2011
Visibility
I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO …
Read full complaint
I HAVE EXPERIENCED TWO POWER WINDOW FAILURES ON MY 2004 DEVILLE WITHIN A ONE MONTH PERIOD WHILE DRIVING. WINDOWS FELL INTO THE DOORS, FRONT AND BACK, AND WOULD NOT RAISE. BOTH FAILURES WERE ON A CAR WITH 55 THOUSAND MILES ON IT. DEALER REPAIRED IT AT THE COST OF $686.00. CONTACTED CADILLAC CUSTOMER SERVICE WITH THEM REFUSING TO ADMIT THERE IS A PROBLEM AND UNWILLING TO OFFER ANY COMPENSATION TOWARD THE REPAIRS. I AM WAITING FOR THE OTHER TWO TO FAIL. RELATIVE HAS A 2003 DEVILLE AND HAS HAD THREE WINDOWS REPAIRED ALREADY. I FEEL THAT THIS IS A SAFETY ISSUE AND A RECALL IS IN ORDER, NOW! *TR
NHTSA ODI #10407168
59,080 miles · Jun 6, 2011
Visibility
REAR PASSENGER WINDOW MADE A POPPING NOISE AND THE WINDOW FELL INTO THE DOOR AND WOULDN'T RAISE BACK UP. SECURE WINDOWS ARE A VERY IMPORTANT PERSONAL SAFETY ISSUE, AND THIS COULD BE VERY DANGEROUS SITUATION IF ONE IS DRIVING IN INCLEMENT WEATHER. *TR
NHTSA ODI #10404565
100,000 miles · Jun 6, 2011
Visibility
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIR…
Read full complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 40 MPH AND CLOSING THE REAR PASSENGER SIDE WINDOW THE CONTACT STATED THAT HE SUDDENLY HEARD A SNAPPING NOISE AND THE WINDOW SUDDENLY FELL INTO THE DOOR. THE FRONT DRIVER AND PASSENGER SIDE WINDOWS ALSO PREVIOUSLY EXPERIENCED THE SAME FAILURE AND WERE REPAIRED. THE RECENT FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10404558
66,000 miles · May 10, 2011
VisibilityInjury
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS…
Read full complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THE SUN ROOF GLASS SHATTERED AND CAVED IN ON HER AND AN OCCUPANT WHILE DRIVING 50 MPH. THE VEHICLE WAS DRIVEN ONTO THE EMERGENCY LANE BECAUSE IT WAS UNCONTROLLABLE. THE DRIVER AND THE OCCUPANT WERE INJURED AND HAD TO BE TREATED AT THE EMERGENCY ROOM. THE VEHICLE WAS DRIVEN TO THE DEALER WHO REPAIRED THE SUN ROOF UNDER WARRANTY. THE FAILURE MILEAGE WAS 66,000.
NHTSA ODI #10399761
180,000 miles · Oct 11, 2010
Visibility
ELECTRIC WINDOW REGULATOR ON 2004 CADILLAC DEVILLE FAILED. THIS IS THE 3RD ONE SINCE OWNING THE CAR. EACH REPAIR IS OVER $500. THE PROBLEM IS A PLASTIC CLIP THAT BRAKES. UNHEARD OF. *TR
NHTSA ODI #10360026
82,000 miles · Sep 13, 2010
Electrical SystemVisibility
2004 CADILLAC DEVILLE I HAVE ALSO HAD THREE WINDOW "REGULATOR" (RAISE-LOWER) MECHANISM FAILURES IN THE LAST YEAR. CURRENT MILEAGE IS ABOUT 82,000 MILES AND CAR IS OTHERWISE PROPERLY MAINTAINED. I ALSO HAD THE "KNEE BUMPER" BELOW THE STEERING WHEEL FALL OFF AND IT TOO HAD TO BE REPLACED.
NHTSA ODI #10355163
50,000 miles · Sep 2, 2010
Visibility
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED…
Read full complaint
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED A PLASTIC PIECE WITHIN THE WINDOW MECHANISM WAS BROKEN. THE WINDOW WAS REPAIRED. SHE ALSO MENTIONED THAT THIS HAD OCCURRED IN THE PAST ON THE REAR PASSENGER SIDE WINDOW AS WELL AS THE FRONT DRIVERS SIDE WINDOW. THE FAILURE AND CURRENT MILEAGES WERE 50,000.
NHTSA ODI #10353537
85,000 miles · Aug 6, 2010
Visibility
HAVE HAD A FAILURE OF THREE WINDOW REGULATORS IN THE PAST 3 MONTHS IN MY 2004 CADILLAC DEVILLE. *TR
NHTSA ODI #10347863
50,000 miles · Jul 16, 2010
Visibility
OVER THE PAST 26 MONTHS, EACH OF THE WINDOWS (4) IN MY 2004 CADILLAC DE VILLE. 4 DR SDN, VIN [XXX] , HAS HAD THE WINDOW REGULATOR BROKEN AND HAD TO BE REPLACED.. THIS HAS HAPPENED AS THE WINDOW WAS OPENED WITH NO PRIOR WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
Illustration