Electrical System. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports4 fire reports12 injury reports

Steering complaints

36 reports

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68,872 miles · May 18, 2009

Steering

DURING RAINY WEATHER OR HIGH HUMIDITY, THE STEERING ON MY 2004 CADILLAC FAILS. THIS HAS CAUSED SEVERAL NEAR-COLLISIONS. THE CADILLAC DEALER TOLD ME THAT THIS IS A DESIGN DEFECT ON THIS MODEL. SOMETHING MUST BE DONE BEFORE I OR SOMEONE ELSE GETS HURT OR KILLED! *TR

NHTSA ODI #10269102

86,300 miles · May 2, 2009

Steering

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EVERY TIME I DRIVE DURING RAINY WEATHER, THE POWER STEERING OF MY 2004 CADILLAC DEVILLE MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE. WHEN THE BELT GETS WET OR MOIST, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE POWER STEERING PUMP TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE REPETITIVE FAILURE OF THE POWER STEERING SYSTEM. THIS IS A RECURRING PROBLEM AND HAS HAPPENED AGAIN TODAY THREE TIMES. PLEASE INSTRUCT GENERAL MOTORS TO CORRECT THIS SERIOUS SAFETY HAZARD BEFORE SOMEBODY GETS KILLED OR IS SERIOUSLY INJURED. *TR

NHTSA ODI #10267569

58,000 miles · Sep 11, 2008

Steering

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I OWN A 2004 CADILLAC DEVILLE. EVERY TIME I DRIVE THROUGH IN HEAVY RAIN OR THROUGH STANDING WATER IN THE ROAD, THE POWER STEERING MALFUNCTIONS. I HAVE HAD SEVERAL NEAR-CRASHES BECAUSE I WAS UNABLE TO TURN THE STEERING WHEEL QUICKLY. WHEN THIS HAPPENS, I MUST UNEXPECTEDLY EXERT A LOT OF STRENGTH TO TURN THE WHEEL. THIS PROBLEM IS DEFINITELY A SAFETY HAZARD. I CONTACTED MY AUTHORIZED CADILLAC DEALER AND WAS TOLD THAT THE CAUSE FOR THE PROBLEM IS THE PECULIAR DESIGN OF THIS VEHICLE WHICH DIRECTS WATER FROM THE ROAD TO THE BELT WHICH DRIVES THE FAN, ALTERNATOR AND THE POWER STEERING PUMP. WHEN THE BELT GETS SOAKED WITH WATER, IT SLIPS ON THE PULLEYS AND CEASES TO TURN THEM, CAUSING THE SYSTEMS CONNECTED TO THE BELT TO FAIL. THE DEALER WAS NOT ABLE TO CORRECT THIS DESIGN DEFECT. I REQUEST THAT THIS PARTICULAR MODEL BE RECALLED BECAUSE OF THE POTENTIAL FAILURE OF THE POWER STEERING SYSTEM. *TR UPDATED 05/06/09.*JB

NHTSA ODI #10241914

Mileage unknown · Jan 30, 2007

Steering

TOOK CAR IN FOR LOCATING OIL LEAK; NOTHING FOUND; INSTEAD, A TIE ROD NEEDED REPLACING. ITEM ORDERED AND REPLACED. COVERED UNDER WARRANTY. *JB

NHTSA ODI #10181113

25,327 miles · Jul 26, 2006

Steering

DT*: THE CONTACT STATED AT VARIOUS SPEEDS, THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES FOR SERVICE, HOWEVER THE PROBLEM REMAINS. THE DEALERSHIP ALIGNED THE FRONT END FOUR TIMES AND REPLACED A STEERING GEAR.

NHTSA ODI #10163502

Mileage unknown · Jun 12, 2006

Steering

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WHEN THE WEATHER IS RAINY AND ROADS ARE WET THE STEERING LOCKS UP IN A CURVE OR MAKING A REGULAR RIGHT TURN FOR ABOUT 3-5 SECONDS AND CONTINUES MOVING BUT CANNOT BE CONTROLLED DURING THAT TIME WHICH IS AN OPPORTUNITY FOR AN ACCIDENT. THE CAR EMITS A LOUD SHRILL SOUND. THIS HAPPENED THE FIRST FEW TIMES IN NOVEMBER 2005 AND BRANDON CADILLAC REPLACE THE POWER STEERING PUMP. FLORIDA RAINY SEASONS ENDS IN DECEMBER AND STARTS AGAIN IN JUNE, THEREFORE THE PROBLEM IS RECURRING. *JB

NHTSA ODI #10159617

Official recalls

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.