TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE M…
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TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. WHENEVER IT RAINED, THE CONTACT STATED THAT THE STEERING WHEEL WOULD LOCK WHEN HE ATTEMPTED TO TURN THE WHEEL. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT FOUND NO FAILURE WITHIN THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000. THE CURRENT MILEAGE WAS 78,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10410023
64,000 miles · Jun 29, 2011
Steering
STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE…
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STEERING FAILS IN RAIN. WHAT ELSE IS THERE TO SAY, COMPLETE INABILITY TO AVOID AN ACCIDENT OR MAKE A TURN DURING RAIN OR WET CONDITIONS. IF THIS IS NOT A SAFETY HAZARD, I DON'T KNOW WHAT IS. DO WE HAVE TO WAIT UNTIL SOMEONE IS KILLED???? APPARENTLY MANY, MANY OTHERS HAVE HAD THE SAME PROBLEM AND CADILLAC IS UNWILLING TO MAKE GOOD ON THE PROBLEM AND/OR THE DOT HAS NOT STEPPED UP TO ADDRESS THE SITUATION EITHER. WHO IS TAKING CARE OF WHO???
NHTSA ODI #10409953
57,000 miles · Jul 28, 2010
Steering
WHENEVER IT RAINS OR THERE IS HIGH HUMIDITY, THE POWER STEERING COMPLETELY LOCKS UP. I WAS ALMOST IN AN ACCIDENT YESTERDAY DUE TO THIS, AND HAVE HAD THE PROBLEM BEFORE ALSO. THIS IS A SERIOUS DEFECT. I HAVE BEEN TO THE DEALERSHIP AND THEY CLAIM THERE IS NO RECALL OR KNOWN WAY TO FIX IT. *TR
NHTSA ODI #10346014
80,050 miles · Jun 13, 2010
Steering
VEHICLE STEERING BECOMES DIFFICULT OR FAILS IN RAIN OR WET ROAD CONDITIONS ON RIGHT HAND TURNS AT SLOW SPEEDS, OR WHEN PULLING IN OR OUT OF A PARKING SPACE. THIS HAS BEEN ONGOING FOR AT LEAST TWO YEARS. *TR
NHTSA ODI #10335999
44,000 miles · Apr 18, 2010
Steering
2004 CADILLAC DEVILLE DTS . POWER STEERING FAILURE ON WET STREETS. OFTEN. LOSS OF CONTROL. DEALER CONFIRMED IT WAS CORRECT BELT. *TR
NHTSA ODI #10326253
49,000 miles · Apr 7, 2010
Steering
TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO…
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TL*THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH IN RAINY WEATHER CONDITIONS. THE POWER STEERING FAILED WITHOUT WARNING. THE STEERING OPERATION RESUMED TO NORMAL AFTER WAITING A FEW SECONDS. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED FOUR TIMES IN ONE DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY AND THE POWER STEERING BELT COULD BE REPLACED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 49,000. THE CURRENT MILEAGE WAS 55,158.
NHTSA ODI #10324173
79,600 miles · Oct 24, 2009
Steering
POWER STEERING FAILED REPEATEDLY DURING RAINY WEATHER. *TR
NHTSA ODI #10289693
66,500 miles · Oct 19, 2009
Steering
I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAI…
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I HAVE HAD CONTINUOUS ISSUES WITH MY STEERING ON THE CERTIFIED USED VEHICLE WHICH I BOUGHT IN 2006. OVER THE LAST 6 TO 9 MONTHS THE STEERING HAS STARTED TO FAIL WHEN IT IS RAINING. IT IS MOMENTARY, BUT THE CAR CANNOT BE CONTROLLED. I BROUGHT MY CAR TO TOM PEACOCK CADILLAC IN HOUSTON - IT IS STILL UNDER WARRANTY - AND THEY FAILED TO LOOK AT MY STEERING AND SENT ME HOME W/OUT EVEN ADDRESSING IT - ALTHOUGH THE PAPERWORK SHOWS THAT I COMPLAINED ABOUT IT AND WANTED IT LOOKED AT. I'VE SENT A COMPLAINT LETTER ON 10/6 AND HAVE HAD NO RESPONSE. I AM FILING A COMPLAINT WITH THE BETTER BUSINESS BUREAU. THIS COULD CAUSE AN ACCIDENT WHEN THE STEERING FAILS, AS THE CAR LITERALLY CANNOT BE STEERED. *TR
NHTSA ODI #10288999
76,183 miles · Sep 16, 2009
Steering
POWER STEERING FAILED DURING RAINY WEATHER. *TR
NHTSA ODI #10284169
41,800 miles · May 18, 2009
Steering
RAINY SEASON HAS STARTED IN FLORIDA. I RAN OUR 2004 DEVILLE THROUGH A VERY SHALLOW PUDDLE ON THE 14TH OF MAY, AND IMMEDIATELY LOST THE ABILITY TO TURN THE STEERING WHEEL IN EITHER DIRECTION. USING MUSCLES POWER IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL. FORTUNATELY WE WERE IN A GROCERY STORE PARKING LOT WITH NO TRAFFIC. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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