2004 Cadillac Deville

WHILE DRIVING IN RAINY CONDITIONS, THE DRIVER, MY DAD, EXITED AN INTERSTATE HIGHWAY ONTO A DOWN-SLOPED RAMP. NEAR THE TERMINATION POINT OF EXIT WHERE IT HAD A LEFT TURN AND A RIGHT TURN LANE, HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT TO ENTER THE RIGHT TURN LANE. HOWEVER, THE STEERING WHEEL LOCKED UP, FAILING TO TURN THE WHEELS TO THE RIGHT, AND THE CAR STRUCK ANOTHER CAR SITTING IN THE LEFT-TURN LANE. MY MOTHER, WHO WAS SITTING IN THE FRONT PASSENGER SEAT, SUFFERED WHIPLASH AS A RESULT OF THE INCIDENT. MY DAD EXPERIENCED THE RAINY WEATHER STEERING PROBLEM MANY TIMES DURING THE 41,000 MILES HE DROVE THE CAR. ALTHOUGH HE ADDRESSED THE PROBLEM WITH VARIOUS CADILLAC DEALERSHIPS AND INDEPENDENT MECHANICS SEVERAL TIMES, NONE OF THEM EVER FIXED IT. I INHERITED THE CAR UPON MY DAD'S DEATH, AND THE FIRST TIME I DROVE IT IN THE RAIN IN DECEMBER 2012, THE STEERING WHEEL FROZE WHEN I ATTEMPTED TO MAKE A LEFT TURN ON A CITY STREET, AND I NEARLY STRUCK A PEDESTRIAN CROSSING THE STREET. I REPORTED IT TO CADILLAC VIA THEIR WEBSITE IN DECEMBER 2012, BUT THEY DIDN'T RESPOND TO MY INQUIRY. THE CAR IS VIRTUALLY USELESS TO ME, BUT I, OUT OF GOOD CONSCIENCE, WON'T SELL IT TO SOMEONE ELSE. THIS PROBLEM HAS BEEN REPORTED REPEATEDLY TO THE NHTSA AND ON MANY WEBSITES, SUCH AS HTTP://WWW.ARFC.ORG/COMPLAINTS/2004/CADILLAC/DEVILLE/STEERING/PROBLEM.ASPX AND HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/16219/CADILLAC/DEVILLE/CADILLAC-DEVILLE-STEERING-PROBLEMS. AN UNSUSPECTING PERSON DRIVING A CAR WITH THIS PROBLEM IS LIKE PLAYING RUSSIAN ROULETTE! WHAT MUST HAPPEN TO GET NHTSA TO FORCE GM TO ISSUE A RECALL AND GET THIS VERY SERIOUS, LIFE-THREATENING PROBLEM FIXED? WILL IT TAKE LOSS OF LIFE? PLEASE, NHTSA, GIVE US SOME HELP! *TR

THIS CAR HAS CONTINUALLY STALLED OUT AT DIFFERENT SPEEDS. I WAS TOLD IT WAS THE THROTTLE POSITION SENSOR SO I REPLACED THAT. THAT SEEMED TO FIX IT TEMPORARILY BUT JUST YESTERDAY I WAS DRIVING ON THE HIGHWAY AND THE CAR COMPLETELY CUT OFF GOING 55MPH PLUS. THE CAR COMPLETELY STALLED DIED OUT AND I HAD NO CONTROL OVER ANYTHING. HAD THIS HAPPENED IN THE FAST LANE WITH MORE TRAFFIC MY DEATH WOULD HAVE BEEN ON THE NEWS. I WANT THIS FIXED AT NO COST TO ME AS THIS IS LUDICROUS THIS CAR HAS SUCH A DEFECT. I BUY A HIGH END LUXURY CAR FOR HIGH END LUXURY NOT TO BE IN A PINTO TYPE DEATH TRAP. I WANT THIS DOCUMENTED SO OTHERS ALSO KNOW ABOUT THIS ISSUE AS DEALER SHOULD KNOW ABOUT ISSUE AND NOT BEING ABLE TO REPLICATE RESULTS IS BS AS I STATED IT DOESN'T HAPPEN OFTEN BUT AT RANDOM TIMES. CAR STARTS UP RIGHT AFTER THE STALL BUT THE STALL IS THE HORRIFIC ISSUE! *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, HE DROVE OVER A PUDDLE OF WATER WHEN THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT CONTINUED TO DRIVE WITH THE FAILURE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED A DEFLECTOR OVER THE BELT NEEDS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 04/12/14 MA THE CONSUMER STATED SPLASH GUARDS WERE INSTALLED ON THE VEHICLE. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 05/14/14 *TR

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED. THE CONTACT STOPPED THE VEHICLE TO RESTART IT AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. ..UPDATED 12-30-13 *BF

TL* THE CONTACT OWNS A 2004 CADILLAC DEVILLE. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTROL THE STEERING WHEEL. NONE OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD; HOWEVER, WHEN SHE BEGAN TO SHIFT GEARS THE STEERING WHEEL BEGAN TO FUNCTION AT A MINIMUM. THE FAILURE OCCURRED WHEN THE CONTACT MADE A LEFT TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGE WAS 25,000. *TR

CAR WOULD NOT STEER TO RIGHT IN RAIN. DIFFICULT TO TURN STEERING WHEEL ESPECIALLY TO THE RIGHT. ONLY AFTER STOPPING COULD I TURN THE VEHICLE TO THE RIGHT W/O CONSIDERABLE DIFFICULTY. MY WIFE HAD COMPLAINED ABOUT THIS BEFORE BUT I DID NOT THINK IT WAS LIKE THIS. THE DEALER TOLD MY WIFE THEY HAVE THIS PROBLEM. IF SO IT IS GOING TO GET SOMEONE KILLED. THE CAR IS AN 04 MODEL AND HAS JUST OVER 51,000 MILES. *TR

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. THIS LATEST POWER STEERING FAILURE TOOK PLACE TODAY, SEPTEMBER 7, 2011. *TR

OUR 2004 CADILLAC DEVILLE POWER STEERING WILL FAIL DURING A RAINFALL OR VERY MISTY WEATHER. THE POWER STEERING WILL STOP WORKING AND THE CAR WILL BE EXTREMELY DIFFICULT TO STEER. THIS MAY HAPPEN AT ANY SPEED, AND THE FAILURE WILL CONTINUE FOR BETWEEN ABOUT 4 AND 10 SECONDS. THIS HAS HAPPENED THREE TIMES DURING THE PAST THREE YEARS, AND IT HAS OCCURRED AT VARIOUS SPEEDS - 25 MPH, 35 MPH AND 60 MPH. IT DOES NOT SEEM TO BE ASSOCIATED WITH DRIVING THROUGH STANDING WATER, BUT MERELY REQUIRES THAT IT IS RAINING OR THAT THERE IS A HEAVY MIST. DURING DRY WEATHER THERE IS NO PROBLEM WITH THE CAR'S POWER STEERING. *TR

2004 CADILLAC DEVILLE STEEERING FAILS IF RAINING OR CAR IS DRIVEN THROUGH STANDING WATER. 6 MONTHS AGO I WAS MAKING A RIGHT TURN DURING A RAIN STORM AND THE STEERING FAILED. I HAD TO USE EXCESSIVE FORCE TO KEEP TURNING THE CAR. I ALMOST HIT A MINIVAN BROADSIDE. THIS NOW HAPPENS EVERY TIME IT RAINS OR THERE IS WATER ON THE ROAD. MY CADILLAC DEALER SAID ITS A DESIGN FLAW THAT CANNOT BE FIXED AND REFUSED TO OFFER ANY HELP OTHER THAN TO OFFER TO SELL ME A BUICK. I HAVE CONTACTED GM/CADILLAC WITH NO RESULTS. I HAVE HAD MANY NEAR MISSES WHEN THE STEERING FAILS AT RANDOM IN WET WEATHER. THIS DEFECT IS GOING TO CAUSE A CRASH. IT IS SHOULD BE FIXED BY CADILLAC IN A RECALL ASAP. I WILL NOT ALLOW ANYONE TO DRIVE THIS CAR DURING WET WEATHER. A AMALLER PERSON WILL NOT HAVE THE MUSCLE TO CONTROL THE CAR AT ANY SPEED ABOVE 5 MPH. *TT