Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
140–25K
2525–50K
1550–75K
2475–100K
22100–150K
6150K+
106 reports with mileage · 69 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports3 fire reports15 injury reports
What owners actually said
175 reports
Mileage unknown · Dec 10, 2002
Steering
CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEE…
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CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEEL HAS LOCKED UP WHILE DRIVING POSING A SAFETY HAZARD. TS
NHTSA ODI #8024049
Mileage unknown · Dec 5, 2002
Engine And Engine Cooling
NO SUMMARY. DT
NHTSA ODI #770476
Mileage unknown · Nov 13, 2002
Structure
SUNVISOR BLOCKS MY VIEW OUT THE FRONT WINDOW. IT IS AN ASSEMBLY WITH TWO VISORS. THE SMALL VISOR INTERFERES WITH THE MAIN VISOR. I CAN NOT SEE A TRAFFIC SIGNAL WITH THE SUN VISOR DOWN. IT IS FINE FOR SHORT PEOPLE, BUT NOT FOR ME. DT
NHTSA ODI #769680
Mileage unknown · Nov 7, 2002
Engine And Engine Cooling
WHILE DRIVING AT HIGHWAY SPEED THE VEHICAL JUST SHUT DOWN. TS
NHTSA ODI #8022363
Mileage unknown · Oct 16, 2002
Service Brakes, Hydraulic
CONSUMER STATES SHE WAS DRIVING AT NORMAL SPEED WHEN SHE APPLIED HER BRAKES LIGHTLY, AND HER BRAKES COLLAPSED. SHE STATES HER BRAKES WENT TO THE FLOOR, AND SHE LOST CONTROL OF AUTOMOBILE. SHE STATES LUCKILY SHE DID NOT HIT ANY ONE, OR ANY BODY. MR
NHTSA ODI #8020961
Mileage unknown · Oct 8, 2002
Engine And Engine Cooling
CONSUMERS VEHICLE IS EXPERIENCING EXCESSIVE OIL CONSUMPTION. *JG
NHTSA ODI #567759
Mileage unknown · Sep 17, 2002
Engine And Engine CoolingEquipmentFuel System, Gasoline
WHILE IN MOTION, THE SERVICE LIGHTS ILLUMINATED. THE ENGINE SEEMED TO BOG DOWN, LOSE POWER AND JERK. CONSUMER TOOK VEHICLE TO DEALER AND WAS INFORMED A NEW ENGINE WAS NEEDED. *JG
NHTSA ODI #567495
Mileage unknown · Aug 12, 2002
Electrical SystemEngine And Engine CoolingService Brakes, HydraulicFire
THERE WAS A SHORT UNDER THE DASHBOARD AND SMOKE WAS COMING FROM DASHBOARD. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANTHING. *AK CONSUMER CALLED ROADSIDE ASSISTANCE WHO TOOK DOWN THE INFO AND NEVER PICKED UP THE VEHICLE. THE INFORMATION WAS NEVER PASSED ON TO THE DISPATCHER. THE FUMES ALMOST CAUSED CONSUMER TO HAVE A COLL…
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THERE WAS A SHORT UNDER THE DASHBOARD AND SMOKE WAS COMING FROM DASHBOARD. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANTHING. *AK CONSUMER CALLED ROADSIDE ASSISTANCE WHO TOOK DOWN THE INFO AND NEVER PICKED UP THE VEHICLE. THE INFORMATION WAS NEVER PASSED ON TO THE DISPATCHER. THE FUMES ALMOST CAUSED CONSUMER TO HAVE A COLLISION WHILE GOING 65 MILES PER HOUR. CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH THIS VEHICLE SINCE PURCHASE. THE ENGINE LIGHT KEPT ILLUMINATING AND THE BRAKE HOSE WAS LOOSE. CONSUMER TRIED TO HAVE THE DEALER BUY THE VEHICLE BACK BUT THEY REFUSED. *JG
NHTSA ODI #8015975
Mileage unknown · Aug 5, 2002
Engine And Engine Cooling
VEHICLE BURNS OIL EVERY 1,000 TO 1,500 MILES. VEHICLE HAD TAKEN A QUART OF OIL EVERY 500 MILES ON A ROAD TRIP. INDEPENDENT MECHANIC IS CONDUCTING AN OIL CONSUMPTION TEST TO LOCATE PROBLEM. DEALER WAS NOTIFIED. *AK CONSUMER ALSO STATES THAT THE VEHICLE HAD BURNED 1QT OF OIL ON A RECENT 500 MILE TRIP. *SCC
NHTSA ODI #8015468
Mileage unknown · Jul 18, 2002
Engine And Engine CoolingExterior LightingService Brakes, Hydraulic
BRAKES HAVE FAILED, AND VEHICLE DIED ON IN MIDDLE OF THE HIGHWAY. VEHICLE HAS BEEN IN REPAIR SHOP FOR 43 TIMES. ALSO, HEADLIGHTS DIM FOR NO REASON. *AK
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: CERTAIN SEDANS, HEARSE, AND LIMOUSINE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THESE VEHICLES HAVE SUNVISOR CENTER SUPPORTS WITH CERTAIN RADII LESS THAN THE 3.2MM REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: RADII LESS THAN 3.2MM CAN INCREASE THE POSSIBILITY OF CERTAIN TYPES OF INJURIES, LIKE LACERATIONS, IF AN OCCUPANT CONTACTS THE SUPPORT DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE SUNVISOR CENTER SUPPORTS WITH REDESIGNED SUPPORTS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Additional source detail variants (3)
Seat Belts:front:buckle Assembly
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts:front
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
2001 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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