2001 Cadillac Deville

MY CAR FAILED TO START. ON CHECKING BATTERY, LOCATED UNDER REAR PASSENGER SEAT, I DISCOVERED THE BATTERY WAS BADLY CORRODED. THE BATTERY SITS DIRECTLY ON THE FLOOR PAN BENEATH PASSENGER SEAT. ON REMOVING THE BATTERY I DISCOVERED THE CORROSION HAD EATEN THROUGH THE FLOOR RESULTING IN A HOLE ONE INCH IN DIAMETER. I HAD THE FLOOR PAN REPAIRED AND HAD RINOCOAT SPRAYED ON TO PREVENT FUTURE PROBLEMS. I FEEL GM SHOULD PUT A PLASTIC TRAY UNDER THE BATTERY TO PREVENT THIS PROBLEM.*JB

$3440.72 OF REPAIRS FROM JAN 05 TO AUG 06, INCLUDES AIR BAGS, COMPUTER PROBLEMS, ELECTRIC WINDOWS, AIR CONDITIONER,FUEL PUMP,WATER PUMP,ELECTRIC SEAT HEATER,ETC. ON A 2001 CADILLAC DTS WITH 60038 MILES. ALL FIXED BY DEALER AND EXTENDED WARRANTY. WE PAID #50.00 DEDUCTIBLE FOR EACH TRIP TO SERVICE DEPT. 8 TIMES SINCE JAN 05. THE COMPLAINT IS REGARDING THE NUMBER OF TIMES WE HAVE BEEN WITHOUT A VEHICLE AND THE NUMEROUS REPAIRS ON A CAR THAT IS SUPPOSE TO BE WELL MADE, AND OF COURSE IS VERY EXPENSIVE. WE ARE SELLING THIS VEHICLE BECAUSE IT IS NOT RELIABLE AND WILL HAVE TO WITHDRAW SEVERAL THOUSAND DOLLARS TO MAKE UP THE DIFFERENCE OF THE SALE VALUE AND WHAT WE OWE. WE WOULD BE KEEPING THE CAR UNTIL PAID FOR IF THERE HAD NOT BEEN SO MANY PROBLEMS. THIS CAR IS KEPT IN A GARAGE AT ALL TIMES,AND WE HAVE IT SERVICED EVERY 3000 MILES AND HAVE DONE THIS SINCE WE BOUGHT THE CAR IN DEC 2003. PLEASE CONTACT US REGARDING ANY ADDITIONAL INFORMATION NEEDED. THANK YOU. *JB

WHEN I PURCHASED MY CADILLAC, IT HAD 22,000 MILES ON IT. THERE WAS A "BUMPING" IN THE STEERING WHEN I TURNED AT SLOW SPEEDS. I COMPLAINED ABOUT IT ON SEVERAL OCCASIONS. 1. THE DEALER REPAIRED A BROKEN MOTOR MOUNT, DIDN'T FIX IT. 2. THE DEALER CHANGED THE RACK & PINION, DIDN'T FIX IT. 3. THE DEALER CHANGED THE TIE ROD ENDS, DIDN'T FIX IT. 4. AN INDEPENDENT MECHANIC TIGHTENED UP LOOSE BOLTS IN THE FRONT END, DIDN'T FIX IT. 5. FINALLY, I TOOK IT TO ANOTHER DEALER WHO TOLD ME THAT THE STEERING COLUMN WOULD HAVE TO BE CHANGED AND WOULD COST ABOUT $1,300. *JB WHEN I OBJECTED, BECAUSE I STILL AM NOT SURE IF THEY CAN FIX THE PROBLEM, THEY TOLD ME THAT IT MIGHT LOCK UP. WELL, I FEEL LIKE THAT SINCE THE PROBLEM HAS BEEN THERE SINCE I BOUGHT THE CAR, AND THEY HAVE TRIED UNSUCCESSFULLY MANY TIMES TO FIX IT, THEY SHOULD FIX IT FREE. OF COURSE THEY DON'T THINK SO. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE AND WOULD NOT STOP. THE CONTACT CONTINUED TO ATTEMPT TO APPLY BRAKE PRESSURE. THE TRANSMISSION WAS PUT IN NEUTRAL THEN INTO PARK AND THE VEHICLE STOPPED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THAT IDLE AIR CONTROL MODULE WAS STICKING IN THE HIGH POSITION. ALSO, THE FORCE IN WHICH THE VEHICLE WAS PUT INTO PARK CAUSED THE MOTOR MOUNTS TO FRACTURE. THE IDLE AIR CONTROL MODULE AND MOTOR MOUNTS WERE REPLACED. *AK

DURING ROUTINE SERVICE THE MECHANIC DISCOVERED THAT THE MID ENGINE GASKET WAS LEAKING. THIS IS A 2001 DEVILLE WITH THE NORTHSTAR ENGINE AND ONLY 48,000 MILES ON THE ODOMETER. I HAVE DONE SOME RESEARCH AND KNOW THAT THIS IS AN ONGOING ISSUE WITH THAT ENGINE. I WAS ALSO INFORMED THAT IT COULD CAUSE A FIRE. IN ORDER TO CORRECT THIS , I MUST PAY THE DEALER $2,000.00 AS THEY HAVE TO TEAR THE WHOLE FRONT END OF THE CAR APART TO GET TO THE PROBLEM AREA. THIS IS AN ISSUE WHICH SHOULD ENCOURAGE A RECALL. *NM

DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO START. AN INDEPENDENT MECHANIC PUT THE VEHICLE ON A DIAGNOSTIC TESTING MACHINE AND DETERMINED THE VEHICLE NEEDED CRANK SHAFT POSITION SENSORS. THE CADILLAC DEALER AGREED THERE WAS A PROBLEM WITH THE SENSORS AND INFORMED THE CONTACT THE SENSORS WERE BEING REPLACED WITH UPGRADED SENSORS.

MY WIFE HAD AN ACCIDENT A FEW YEARS AGO AND THE AIR BAGS DID NOT DEPLOY. WE WERE TOLD THAT THE AIR BAG DID NOT DEPLOY BECAUSE IT WAS NOT A DIRECT FRONTAL COLLISION. RECENTLY WE HAD TO TAKE OUR CAR TO THE DEALERSHIP BECAUSE THE CHECK ENGINE LIGHT STAYED ON. ALSO EVERY ONCE AND A WHILE THE AIR BAG LIGHT WOULD BLEAK AND GO OFF. IT ENDED UP BEING THE ELECTRONIC CONTROL MODULE $446.00 TO REPAIR. THE DEALERSHIP STATED THAT THIS NEEDED TO BE REPAIRED RIGHT A WAY BECAUSE THE AIR BAGS WOULD NOT DEPLOY. IF IT WAS NOT FOR THE CHECK ENGINE LIGHT STAYING ON WE COULD HAVE HAD AN ACCIDENT NOT KNOWING THAT THERE WAS A DEFECT WITH THE RESTRAINT SYSTEM. *NM

DT*: THE CONTACT STATED WHILE NAVIGATING SLOWLY THROUGH A PARKING LOT THE VEHICLE LOST POWER. AFTER MULTIPLE ATTEMPTS THE VEHICLE WAS RESTARTED. WHEN THE VEHICLE WAS RESTARTED THE BATTERY WARNING LIGHT CAME ON AND WENT BACK. THE VEHICLE WAS DRIVEN DIRECTLY TO THE DEALERSHIP. THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE PROBLEM THROUGH THE VEHICLE'S BUILT IN DIAGNOSTIC SYSTEM. *AK

DT: 2001 CADILLAC DEVILLE. THE CONSUMER STATES THE VEHICLE WILL DIE SUDDENLY. THE VEHICLE WILL START UP AFTER THIS HAPPENS WITHOUT HAVING TO WAIT. THIS HAPPENED THREE TIMES, AND IT STARTED RIGHT AFTER PURCHASE OF VEHICLE ON MAY 30, 2002. THE VEHICLE WAS TOWED TO THE DEALERSHIP THREE TIMES. THE CONSUMER DID NOT FEEL SAFE DRIVING THE VEHICLE. THEY KEPT CHANGING THE CRANK SHAFT POSITION SENSOR. THE VEHICLE WAS TOWED THE SECOND TIME MAY 28, 2004, AND THE THIRD TIME, MARCH 28, 2005. THE SPEED DOES NOT MATTER WHEN THIS OCCURS.*AK *JB