DATES AND MILEAGE INFO PROVIDED ARE APPROXIMATE. TIE ROD FAILURE AT 32,000 MILES REPAIRED UNDER WARRANTY. COMPANY'S CUSTOMER SERVICE DEPT WILL NOT MOVE SAFETY CONCERNS TO A HIGHER LEVEL, NOR WILL THEY PROVIDE ASSURANCES ABOUT FUTURE SAFETY, NOR DO THEY OFFER ANY OTHER REMEDY TO PROVIDE A FEELING OF SAFETY AND PEACE OF MIND. …
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DATES AND MILEAGE INFO PROVIDED ARE APPROXIMATE. TIE ROD FAILURE AT 32,000 MILES REPAIRED UNDER WARRANTY. COMPANY'S CUSTOMER SERVICE DEPT WILL NOT MOVE SAFETY CONCERNS TO A HIGHER LEVEL, NOR WILL THEY PROVIDE ASSURANCES ABOUT FUTURE SAFETY, NOR DO THEY OFFER ANY OTHER REMEDY TO PROVIDE A FEELING OF SAFETY AND PEACE OF MIND. PLEASE SEE E-MAILS SENT UNDER SEPARATE COVER TO EMAIL ADDRESS SHOWN ON YOUR SITE. *JB
NHTSA ODI #10023645
Mileage unknown · Dec 10, 2002
Steering
CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEE…
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CONSUMER STATED THAT HAS HAD NUMEROUS PROBLEMS STEERING PROBLEMS. HAD RACK AND PINION REPLACED ON 02/7/02 ON 02/09 THE POWER STEERING PUMP FAILED AND WAS REPLACED. PUMP FAILED AGAIN ON 02/11. NO PROBLEMS UNTIL 12/4/02 WHEN POWER STEERING PUMP FAILED AGAIN. CONSUMER IS VERY CONCERNED BECAUSE IN ALL INSTANCES THE STEERING WHEEL HAS LOCKED UP WHILE DRIVING POSING A SAFETY HAZARD. TS
NHTSA ODI #8024049
Mileage unknown · Sep 17, 2002
Engine And Engine CoolingEquipmentFuel System, Gasoline
WHILE IN MOTION, THE SERVICE LIGHTS ILLUMINATED. THE ENGINE SEEMED TO BOG DOWN, LOSE POWER AND JERK. CONSUMER TOOK VEHICLE TO DEALER AND WAS INFORMED A NEW ENGINE WAS NEEDED. *JG
NHTSA ODI #567495
Mileage unknown · Apr 16, 2002
Steering
WHILE DRIVING STEERING BECOMES INOPERABLE. VEHICLE MAKES A GRINDING NOISE. TOOK VEHICLE TO THE DEALER. DEALER STATED THAT IT IS THE STEERING COLUMN. PROBLEM HAS NOT BEEN REMEDIED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8007707
Mileage unknown · Sep 10, 2001
Steering
VEHICLE HAS STEERING PROBLEM WITH EXTREME ROUGHNESS AND A LOUD GRINDING NOISE WHEN THE STEERING WHEEL WAS TURNED.
NHTSA ODI #563092
Mileage unknown · Aug 24, 2001
Steering
WHILE DRIVING POWER STEERING WAS CHATTERING. TOOK VEHICLE TO DEALER, AND THEY WERE AWARE, BUT HAVE NOT FOUND A SOLUTION. *AK
NHTSA ODI #895169
Mileage unknown · Jun 13, 2001
Steering
WHILE DRIVING AND TURNING STEERING WHEEL SHARPLY TO RIGHT A CLICKING NOISE OCCURRS WITHIN STEERING COLUMN. NOISE DOES NOT HAPPEN WHEN VEHICLE IS DRIVEN STRAIGHT OR WHEN MAKING A LEFT TURN. DEALER IS AWARE OF PROBLEM , BUT STATES THAT THERE IS NO REMEDY. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ODI #890299
Mileage unknown · May 17, 2001
Steering
THERE IS A MOANING SOUND AT VERY LOW SPEEDS WHEN THE WHEEL IS TURNED TO THE RIGHT AND VIBRATION ON THE PASSENGER'S SIDE UNDER THE FLOOR BOARD.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: CERTAIN SEDANS, HEARSE, AND LIMOUSINE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THESE VEHICLES HAVE SUNVISOR CENTER SUPPORTS WITH CERTAIN RADII LESS THAN THE 3.2MM REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: RADII LESS THAN 3.2MM CAN INCREASE THE POSSIBILITY OF CERTAIN TYPES OF INJURIES, LIKE LACERATIONS, IF AN OCCUPANT CONTACTS THE SUPPORT DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE SUNVISOR CENTER SUPPORTS WITH REDESIGNED SUPPORTS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Additional source detail variants (3)
Seat Belts:front:buckle Assembly
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts:front
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
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