NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
19 reportsClear category filter115,000 miles · Jun 10, 2019
Air BagsElectrical SystemSteering
THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES…
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THE DASHBOARD IS LITERALLY FALLING DOWN IN TO YOUR LEGS AND FEET. I HAD A LARGE PIECE FALL ON MY LEGS AND FEET WHILE DRIVING. I HAVE NEVER HAD ANY WORK DONE ON THE CAR WHERE THEY HAVE TO REMOVE THE DASHBOARD. THERE ARE PIECES OF BLACK PLASTIC THAT FALL OUT OF THE DASHBOARD AREA ALL THE TIME. I HAVE HAD TO TAPE THE LIGHT SWITCHES INTO PLACE WITH DUCT TAPE. AND THE RADIO AND A/C CONTROL AREA I HAVE PROPED UP WITH A SHELF BRACKET TO TRY AND HOLD IT IN PLACE. THE VEHICLE WAS IN MOTION ON A COUNTY ROAD WHEN THE LARGE PIECE FELL DOWN.
NHTSA ODI #11218884
78,000 miles · Oct 19, 2016
Air BagsStructureCrashInjury
WAS INVOLVED IN A FRONT END CRASH GOING 48MPH AND THE DRIVERS SIDE AIR BAG OR ANY OTHER AIR DID NOT DEPLOY. THERE WAS SO MUCH DAMAGE TO THE FRONT END THAT THE CAR WAS TOTALED A COMPLETE LOSS. I WOULD LIKE CAR TO BE INSPECTED FOR FAULTY AIR BAGS AND ALSO FRONT END FOR FAULTY EQUIPMENT AS DID NOT HOLD UP WELL WITH CRASH. THIS VEHI…
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WAS INVOLVED IN A FRONT END CRASH GOING 48MPH AND THE DRIVERS SIDE AIR BAG OR ANY OTHER AIR DID NOT DEPLOY. THERE WAS SO MUCH DAMAGE TO THE FRONT END THAT THE CAR WAS TOTALED A COMPLETE LOSS. I WOULD LIKE CAR TO BE INSPECTED FOR FAULTY AIR BAGS AND ALSO FRONT END FOR FAULTY EQUIPMENT AS DID NOT HOLD UP WELL WITH CRASH. THIS VEHICLE ONLY HAD 78,000 MILES AND WAS IN PERFECT CONDITION PRIOR TO CRASH. I WAS TOLD THERE WAS A RECALL ON THE AIRBAGS AND WITH THAT MUCH DAMAGE AND SPEED THEY SHOULD OF BEEN DEPLOYED THIS IS A MAJOR SAFETY VIOLATION. I WAS DRIVING EAST BOUND AT 48 MPH CAR IN FRONT SLAMMED ON BRAKES I TRIED TO AVOID THEM AND WENT TO THE RIGHT BUT THERE WAS A POLE AND ANOTHER TRUCK SO I PULLED BACK TO LEFT AND IT THE CAR IN THE REAR. AT NO TIME DID THE AIR BAGS DEPLOY I WOULD LIKE AN INVESTIGATION STARTED PRIOR TO CAR BEING TOTALED AND REMOVED BY INSURANCE COMPANY. *TR
NHTSA ODI #10917443
250,980 miles · Nov 14, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED THAT THE VEHICLE WAS TRAVELING. ALSO, THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE…
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TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SPEEDOMETER FAILED TO DISPLAY THE CORRECT SPEED THAT THE VEHICLE WAS TRAVELING. ALSO, THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD SPORADICALLY ILLUMINATE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 250,980.
NHTSA ODI #10655028
65,000 miles · Nov 3, 2014
Air BagsCrash
I WAS NOT REALLY SURE WHAT TO PUT IN THE AFFECTED PARTS AREA BUT DURING MY CRASH THE AIR BAGS DID NOT GO OFF. *TR
NHTSA ODI #10652288
Mileage unknown · Oct 1, 2014
Air BagsElectrical SystemCrash
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE OCCURRED ON ANOTHER…
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TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A LIGHT POST. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE OCCURRED ON ANOTHER OCCASION WHERE THE CONTACT CRASHED INTO A GARAGE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10640605
148,000 miles · Sep 30, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTA…
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TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT THE KEY REMAINED STUCK IN THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.
NHTSA ODI #10640288
Mileage unknown · Sep 29, 2014
Air BagsElectrical SystemCrash
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE WHEN THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POL…
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TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES MALFUNCTIONED AND FAILED TO STOP THE VEHICLE WHEN THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT THE VEHICLE STALLED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED OF THE INCIDENT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECENTLY RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 80,000.
NHTSA ODI #10639801
Mileage unknown · Sep 25, 2014
Air BagsCrashInjury
2001 DEVILLE CADILLAC. CONSUMER WRITES IN REGARDS TO AIR BAG SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED HE WAS REAR ENDED WHILE STOPPED, AND NONE OF THE AIR BAG DEPLOYED. THE CONSUMER WAS INJURED. *JB
NHTSA ODI #10636874
131,000 miles · Aug 27, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES, THE PASSENGER SUSTAINED HEAD AND NECK INJURIES, AND BOTH REAR SIDE PASSENGER'S SUSTAINED NECK…
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TL* THE CONTACT OWNS A 2001 CADILLAC DEVILLE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED SHOULDER AND HEAD INJURIES, THE PASSENGER SUSTAINED HEAD AND NECK INJURIES, AND BOTH REAR SIDE PASSENGER'S SUSTAINED NECK AND BACK INJURIES. ALL OF THE OCCUPANTS REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS RULED AS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
NHTSA ODI #10628923
40,000 miles · Aug 22, 2014
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS KNOCKED UNCONSCIOUS. A POLIC…
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TL* THE CONTACT OWNED A 2001 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION AND WAS KNOCKED UNCONSCIOUS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO REPAIR SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/09/14*LJ UPDATED 5/13/2015 *JS
NHTSA ODI #10627483
Official recalls
4Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
May 23, 2001
VEHICLE DESCRIPTION: CERTAIN SEDANS, HEARSE, AND LIMOUSINE VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THESE VEHICLES HAVE SUNVISOR CENTER SUPPORTS WITH CERTAIN RADII LESS THAN THE 3.2MM REQUIRED BY THE STANDARD.
Consequence & remedy
Consequence: RADII LESS THAN 3.2MM CAN INCREASE THE POSSIBILITY OF CERTAIN TYPES OF INJURIES, LIKE LACERATIONS, IF AN OCCUPANT CONTACTS THE SUPPORT DURING A CRASH.
Remedy: DEALERS WILL REPLACE THE SUNVISOR CENTER SUPPORTS WITH REDESIGNED SUPPORTS. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Oct 30, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗