Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
150–25K
1525–50K
3250–75K
2675–100K
20100–150K
6150K+
114 reports with mileage · 111 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
25 crash reports4 fire reports20 injury reports
What owners actually said
225 reports
Mileage unknown · May 13, 2002
Electrical SystemFire
WE WERE DRIVING ON I-40, 25 MILES OF KINGMAN, AZ. THE CAR SEEMED TO MISS, DASH LIGHTS BLINKED AND "SERVICE AIR BAG" APPEARED ON COMPUTER. WITHIN 30 SECONDS SMOKE WAS COMING FROM UNDER PASSENGER SEAT - PULLED OVER, FLAMES WERE NOW COMING OUT FRONT SIDE PASSENGER DOOR. THREE FIRE EXTINGUISHERS EXTINGUISHED FIRE. CAR TOWED TO…
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WE WERE DRIVING ON I-40, 25 MILES OF KINGMAN, AZ. THE CAR SEEMED TO MISS, DASH LIGHTS BLINKED AND "SERVICE AIR BAG" APPEARED ON COMPUTER. WITHIN 30 SECONDS SMOKE WAS COMING FROM UNDER PASSENGER SEAT - PULLED OVER, FLAMES WERE NOW COMING OUT FRONT SIDE PASSENGER DOOR. THREE FIRE EXTINGUISHERS EXTINGUISHED FIRE. CAR TOWED TO KINGMAN. INSURANCE ESTIMATES AT $15,500. CADILLAC DOESN'T SEEM TO BE TOO INTERESTED. CAR WAS FULLY WARRATIED. INSURANCE HAS INFORMED US IT WAS AN ELECTRICAL DEFECT.*AK
NHTSA ODI #761838
Mileage unknown · Apr 29, 2002
Electrical System
HORN IS LOCATED ON LEFT SIDE OF STEERING WHEEL AND CANNOT BE USED WHEN TURNING STEERING WHEEL. CONSUMER FEELS THAT HORN BUTTON IS TOO SMALL.*AK
NHTSA ODI #8008721
Mileage unknown · Apr 24, 2002
Air BagsService Brakes, HydraulicCrash
VEHICLE HIT A CEMENT WALL AT 5-10 MPH, NEITHER AIRBAG DEPLOYED. MAJOR DAMAGE TO BUMPER. NO INJURIES.*AK THE CAUSE FOR THE ACCIDENT WAS BRAKE FAILURE DUE TO THE PEDAL BECOMING DISCONNECTED UNDERNEATH THE DASH BOARD. *JG
NHTSA ODI #8008486
Mileage unknown · Apr 24, 2002
Service Brakes, HydraulicCrash
CONSUMER APPLIED BRAKE AT 5-10 MPH, PEDAL WENT TO THE FLOOR AND VEHICLE HIT A CEMENT WALL. MAJOR DAMAGE TO BUMPER AREA. NO INJURIES. DEALER STATED BRAKE PEDAL WAS NOT ATTACHED TO BAR UNDERNEATH LIKE IT SHOULD HAVE BEEN.*AK *JG
NHTSA ODI #8008477
Mileage unknown · Apr 19, 2002
Fuel System, Gasoline
GAS-LIKE FUMES ARE COMING THROUGH THE AIR VENTS AND AIR-CONDITIONING IN THE CAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY. I HAVE REPORTED THIS TO CUSTOMER SERVICE FOR CADILLAC. THIS IS THE THIRD TIME I HAVE TAKEN MY CAR IN FOR THE GAS -LIKE FUMES. TWO TIMES THE ENGINE/MOTOR WAS CLEANED BECAUSE THERE WAS A VERY BAD CARBO…
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GAS-LIKE FUMES ARE COMING THROUGH THE AIR VENTS AND AIR-CONDITIONING IN THE CAR WHILE DRIVING IN THE CITY AND ON THE HIGHWAY. I HAVE REPORTED THIS TO CUSTOMER SERVICE FOR CADILLAC. THIS IS THE THIRD TIME I HAVE TAKEN MY CAR IN FOR THE GAS -LIKE FUMES. TWO TIMES THE ENGINE/MOTOR WAS CLEANED BECAUSE THERE WAS A VERY BAD CARBON BUILD-UP. ON APRIL 9, 2002 I TOOK MY CAR BACK ( 3RD TIME). I WAS TOLD THE FUEL INJECTION SYSTEM NEEDS TO BE REPLACED. SO FAR, I HAVE NOT HEARD FROM THE SERVICE DEPT. AT CADILLAC OF MEMPHIS. THIS PART WAS SUPPOSED TO BE ORDERED THE VERY SAME DAY. THERE HAVE BEEN SEVERAL COMPLAINTS IN THIS AREA FROM CONSUMERS ABOUT THE GAS-LIKE SMELLS IN THEIR CARS. I NEED TO KNOW IF THIS WILL CAUSE A HEALTH RISK BECAUSE I DON'T KNOW HOW MUCH CARBON I HAVE BEEN INHALING. NO ONE IS TELLING CONSUMERS WHY THIS PROBLEM IS OCCURING. EVERY TIME I HAVE TO TAKE MY CAR IN I HAVE TO MISS ONE DAY OF WORK OF WHICH I AM NOT PAID. MAYBE WE WILL GET SOME ANSWERS WITH YOUR HELP. THANK YOU!
NHTSA ODI #760930
Mileage unknown · Feb 28, 2002
Seat Belts
DRIVERS SEAT BELTS LOCK AND PULL DRIVER BACK FOR NO REASON. CAR CAN BE GOING AT VARIOUS SPEEDS. HAPPENS SUDDENLY. HAVE TO RELEASE SEAT BELT AND REFASTEN TO UNLOCK THE BELT.*AK
NHTSA ODI #758765
Mileage unknown · Feb 26, 2002
Air BagsSeat BeltsCrashInjury
CAR WAS HIT WITH SPEED ABOUT 45 TO THE RIGHT SIDE, AIR BAG DID NOT DEPLOYED AND THE DRIVER SEATBELT BROKE. STATED SEAT BELT BROKE AND AT THE BUCKLE DURING THE CRASH. WILL SEND PHOTOS TO ODI. THE SEAT BELT PRETENSIONER RECALL WAS PERFORMED ON THE VEHICLE. CW
NHTSA ODI #9006379
Mileage unknown · Jan 8, 2002
Steering
STEERING WHEEL LOCKED UP WHILE DRIVING, CAUSING LOSS OF VEHICLE CONTROL. *AK *YD
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.
Consequence & remedy
Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.
Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.
Consequence & remedy
Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.
Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.
VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."
Consequence & remedy
Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.
Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Additional source detail variants (3)
Seat Belts:front:buckle Assembly
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts:front
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
Seat Belts
ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT
2000 Cadillac Deville Problems, Complaints & Recalls | Skip That Year
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