2000 Cadillac Deville

TL* THE CONTACT INDICATED THAT THE DRIVER OWNED A 2000 CADILLAC DEVILLE. THE DRIVER WAS INVOLVED IN A FATAL CRASH. THE VEHICLE WAS DIFFICULT TO STOP AND THE BRAKES FAILED ON SEVERAL OCCASIONS. THE VEHICLE WOULD ALSO JERK VIOLENTLY WHILE TRAVELING AT ANY SPEED. THE CONTACT STATED THAT THE DRIVER HAD THE VEHICLE ROUTINELY REPAIRED BY AN AUTHORIZED DEALER. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED VIOLENTLY AND THE DRIVER LOST CONTROL. THE BRAKES FAILED TO STOP THE VEHICLE UPON APPLYING THE BRAKE PEDAL. THE DRIVER CRASHED THE VEHICLE INTO A TREE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR HEAD AND BODILY INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER SUCCUMBED TO THE INJURIES SEVERAL DAYS LATER. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. THE CONTACT STATED THAT HIS TRANSMISSION FAILED IN 2001 AND HAD TO BE REPLACED. HE NOTICED THAT THE GEARS WERE GRINDING AND THE TRANSMISSION WAS NOT WORKING PROPERLY. THE VEHICLE WAS TOWED AND THE DEALER REPLACED THE TRANSMISSION; HOWEVER, THE REPLACEMENT TRANSMISSION FAILED IN 2005 AT 39,320 MILES. ON APRIL 18, 2008, THE FAILURE RECURRED. THE FIRST TWO TRANSMISSIONS WERE REPLACED UNDER AN EXTENDED WARRANTY. THE LAST TRANSMISSION REPLACEMENT WAS THE CONTACT'S RESPONSIBILITY AT THE COST OF $4,503. THE MANUFACTURER OFFERED HIM $2,000 TOWARDS A NEW VEHICLE. UPDATED 06/25/08. *CN UPDATED 06/25/08

DRIVING AT HIGHWAY SPEED ,WITH FOOT ON ACCELERATOR, ENGINE STALLED LOST ALL POWER STEERING AND BRAKING CAPABILITIES (ADDED MOTOR OIL). VIOLENT SHUDDERING AND LOSS OF FUEL MILEAGE (CHECK ENGINE LIGHT) DEALER CHANGED MOTORMOUNT, NO SUCCESS. I VISITED A TRANSMISSION SHOP, THEY TELL ME IT MAY BE THE TORQUE CONVERTER AS THEY HAVE HAD TO REPLACE THEM ON THE CADILLACS (KNOWN PROBLEM). I WILL ASK FOR OLD PARTS IF GM NEEDS TO REVIEW TO REDESIGN.. *TR

THE ENGINE DIES WHILE DRIVING DOWN THE ROAD. IT HAS HAPPENED AT LEAST A HALF-DOZEN TIMES WHEN I TAKE MY FOOT OFF THE ACCELERATOR. I HAVE TO IMMEDIATELY PUT IT IN NEUTRAL AND TURN THE KEY TO RESTART THE ENGINE. I'VE HAD MY MECHANIC CHECK THE COMPUTER READOUT AND HE FOUND IT WAS THE CRANKCASE SYTEM SENSOR(S). MY MECHANIC IS NOT ASSOCIATED WITH A CADILLAC DEALERSHIP. I CALLED CADILLAC CUSTOMER SERVICE IN MICHIGAN AND WAS TOLD BY A REPRESENTATIVE, AFTER HE CHECKED MY SERVICE RECORD, THAT I HAD NOT SPENT ENOUGH MONEY AT THEIR DEALERSHIP TO WARRANT THEM PAYING TO REPAIR THE PROBLEM.

DT: THE CONTACT STATED OVER THE PAST FIVE YEARS THE TIE RODS HAVE SPLIT IN HALF ON FOUR SEPARATE OCCASIONS. THIS HAS OCCURRED WITHIN 65,000 MILES ON THE VEHICLE. THE DEALERSHIP REPLACED THE TIE RODS AFTER EACH FAILURE. THE DEALERSHIP DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT SO THE VEHICLE WAS SENT TO A TRANSMISSION SHOP TO HAVE THE REPAIRS PERFORMED. THE MANUFACTURER HAS BEEN ALERTED AND EXPLAINED TO THE CONTACT THIS WAS A COMMON FAILURE FOR THIS VEHICLE. *NM

WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA

CONSUMER WAS TRAVELING ON THE HIGHWAY AND SUDDENLEY VEHICLE ACCELERATED AND TOOK OFF IN TRAFFIC, CONSUMER HAD BOTH FEET ON THE BRAKES, THE VEHICLE DID NOT RESPOND APPROPRIATELY FOR BRAKES, VEHICLE WAS OUT OF CONTROL. *AK CONSUMER STATES THAT THE DRIVERS SEAT HEATER IS INOPERATIVE, DRIVER AND PASSENGER FRONT SEAT BELT BUCKLES WERE OUT OF POSITION, AND THE PASSENGER SIDE PLASTIC RETAINER WAS BROKE, WHILE PULLING INTO A PARKING SPACE CONSUMER LOST ALL POWER STEERING, DEALER REPLACED RACK AND PINION, ENGINE IS MAKING A KNOCKING NOISE, WHILE ACCELERATING VEHICLE STARTED IN THIRD GEAR, WHICH THE GEARS SEEM TO LOCK UP INTERNALLY, VEHICLE STARTS VIBRATING AT APPROXIMATELY 50 MPH, THE RIGHT CENTER DASH A/C VENT CLOSES BY IT SELF, THE NIGHT VISION LENS IS CRACKED AND THE CONSOLE HOLDER AND LATCH BROKE.*YD

WHEN PLACING GEAR SHIFT INTO REVERSE THERE IS A LOUD NOISE AND THE AUTO JOLTS .THIS ACTION DOES NOT HAPPEN ALL THE TIME.SOMETIMES IT HAPPENS WHEN THE CAR IS COLD ,OTHER TIMES WHEN THE AUTO IS WARM. IT IS VERY INCONSISTENT HAVE TAKEN IT TO DEALER AND THEY CANNOT GET IT TI DO THE PROBLEM AS STATED. THET TOLD ME ,CADILLAC KNOWS OF THE PROBLEM BUT DOES NOT KNOW HOW TO CORRECT IT.*AK