The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective. The Inspe…
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The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective. The Inspector for the Sewell Extended warranty confirmed that the replacement was covered by the warranty. The dealer advised after 30 days (completing other services- Brakes/rotors/front tires/spark plugs & wires etc) that the part # was “Back-ordered” and Sewell did not know when the part would be available, if ever. The consequence explained that the passenger seat which contains GM Part # 84567224 should not be used as the airbag may not inflate. Now the dealer wants their “loaner car” back and for me to pick up my “unrepaired Safety defective seat in my car”. Today’s date: December 20, 2025. The car was purchased new 11/2016 from the same Sewell Cadillac dealer. I would expect that General Motors be compelled to supply critical safety related equipment (part # 84567224) for a 8 year old car.
NHTSA ODI #11706260
Mileage unknown · Mar 14, 2025
Air Bags
Passenger sensing device for the passenger seat is failing intermittently. Service airbag light is coming on periodically, and, when it does, the passenger "Airbag ON" light fails to illuminate even if a passenger over 100 lbs is in the seat. This is a long recurring issue with all GM cars where the sensing pad goes bad.
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.
Consequence & remedy
Consequence: A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
Remedy: Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, and 2017 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist system may fail.
Consequence & remedy
Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the power steering gear assembly, free of charge. The recall began June 13, 2019. GM' number for this recall is N182182760.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2017 Cadillac Cts Problems, Complaints & Recalls | Skip That Year
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