WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN G…
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WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION, LEFT OR RIGHT, OF THE VEHICLE, THERE IS A LOUD METAL-ON-METAL NOISE. THE VEHICLE HAS BEEN TAKEN TWICE TO MCGUIRE CADILLAC WHERE I WAS TOLD THAT THERE WAS "NO FIX AT THIS TIME." I HAVE CONTACTED CADILLAC HEADQUARTERS NUMEROUS TIMES AND, UNFORTUNATELY, NO ASSISTANCE HAS BEEN GIVEN. ON DECEMBER 30, 2015, WHILE DRIVING 60 MPH ON THE RIGHT LANE OF A HIGHWAY, I SUDDENLY LOST CONTROL OF THE VEHICLE AND THE VEHICLE VEERED ACROSS TO THE LEFT ACROSS THREE LANES ON THE HIGHWAY. THE VEHICLE DID A 360 COMING TO REST FACING ONCOMING TRAFFIC WHERE I HAD NO CONTROL OF THE BRAKE OR GAS PEDALS IN THE VEHICLE. AFTER COMING TO A HALT, I WAS THEN ABLE TO GAIN CONTROL OF THE VEHICLE. IT WAS A VERY SCARY SITUATION.
General Motors, LLC (GM) is recalling certain 2015 Cadillac Escalade, Escalade ESV, XTS, 2015-2016 Cadillac ATS, CTS, and SRX vehicles. The front-driver air bag inflator may rupture during deployment.
Consequence & remedy
Consequence: An inflator rupture may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the front-driver air bag module, free of charge. Interim letters notifying owners of the safety risk were mailed June 19, 2026. Additional letters will be mailed once the remedy is available. Owners may contact Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N262555870. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 21, 2026.
General Motors LLC (GM) is recalling certain 2014-2016 Cadillac CTS vehicles, equipped with heated front seats. The flexible heating mats in the front seats may be damaged over time, resulting in the seat heaters producing excessive heat.
Consequence & remedy
Consequence: In cold ambient temperatures, the seat heaters in these vehicles can turn on automatically when the vehicle is remotely started. If a damaged seat heater is turned on while no one is inside the vehicle, the damaged seat heater can overheat, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will recalibrate the body control module, disabling the automatic activation of the heated seat when the vehicle is remotely started, free of charge. The recall began November 1, 2018. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for the recall is 18286.
General Motors LLC (GM) is recalling certain model year 2015 Cadillac ATS and CTS vehicles. The affected vehicles have a bracket between the brake pedal assembly and the rod that actuates the brakes that may fracture during normal brake pedal operation.
Consequence & remedy
Consequence: If the bracket fractures, the driver would not be able to apply the brakes, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the vehicle and replace any affected bracket, free of charge. The recall began July 6, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15352.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2015 Cadillac Cts Problems, Complaints & Recalls | Skip That Year