2013 Cadillac Cts

I RECEIVED A RECALL NOTICE ON MY CADILLAC CTS 2013 REGARDING A DEFECTIVE IGNITION SYSTEM, GM'S REMEDY FOR THIS POTENTIALLY DEADLY DEFECT IS TWO SMALL RINGS TO ADD TO THE KEY RING. THEY STATE THE PROBLEM IS THE KEY RING CARRYING EXTRA WEIGHT MAY UNINTENTIONALLY MOVE THE KEY FROM THE ON POSITION WHICH COULD CAUSE THE ENGINE TO TURN OFF, DRIVER LOSING POWER, AND AIR BAGS WILL NOT DEPLOY. THE TWO SMALL RINGS THEY SENT TO PUT ON THE KEY FOB WILL NOT PREVENT THIS FROM HAPPENING. I CANNOT BELIEVE THIS IS GM'S ANSWER TO SUCH A SERIOUS DEFECT. I READ IN THE PAPER THAT THEY ARE ALLOCATING MONETARY SETTLEMENTS TO PEOPLE WHO HAVE LOST LOVED ONES BECAUSE OF THIS IGNITION FAILURE, SO WHY WOULDN'T THEY REPLACE THE IGNITIONS SO THAT THERE IS NO MORE CHANCE OF LOSS OF LIFE. WE ARE EXTREMELY SURPRISED AND DISAPPOINTED THAT GM IS NOT ACTING RESPONSIBLY ON BEHALF OF THE PEOPLE WHO BUY THEIR PRODUCT. WE HAVE ALWAYS SUPPORTED AMERICAN MADE CARS, SPECIFICALLY GM. FOR SUCH A SERIOUS PROBLEM, 2 SMALL RINGS TO ADD TO A KEY RING, THAT WILL NOT IN ANY WAY DIMINISH THE WEIGHT ON A KEY RING, IS A LAUGHABLE SOLUTION, EXCEPT THIS IS IN NO WAY A LAUGHING MATTER. IT COULD MEAN THE LOSS OF MY LIFE, OR MY LOVED ONES. HOPEFULLY, SOMEONE WITH AUTHORITY WILL STEP UP AND MAKE THIS RIGHT. CAMPAIGN ID NUMBER FOR THIS RECALL IS 14V394.

MY 2013 CADILLAC CTS WAS RECALLED FOR UNINTENDED ROTATION OF THE IGNITION SWITCH. ALL THAT THE RECALL REQUIRED WAS TO ADD A SECOND SMALL RING TO THE KEY AND GIVE ME A PAPER TELLING ME NOT TO ATTACH ANY THING TO THE KEY INCLUDING THE KEY FOB. HOWEVER, THE DEALER ATTACHED THE KEY FOB TO THE KEY. THEY JUST PLACE THE PAPER ON MY DASH SO I DIDN'T READ IT TILL I WAS AT HOME. I CALLED THE DEALER SERVICE DEPARTMENT AND THEY SAID I SHOULD REMOVE THE FOB. IS IT ACCEPTABLE THE LEAVE A DEFECTIVE PART IN A CAR AND JUST TELL YOU NOT TO ADD ANYTHING TO THE KEY RING TO TRY TO PREVENT THE PROBLEM FROM OCCURRING? *TR

NOT AN ACTUAL INCIDENT WITH THE VEHICLE. WRITING TO ADVISE OF INCONSISTENT INFORMATION CONCERNING RECALL FOR IGNITION. USUALLY GET A MONTHLY DIAGNOSTICS REPORT FROM ONSTAR AROUND THE 7TH-12TH OF EACH MONTH. JULY'S REPORT MADE NO MENTION OF RECALL. WHEN I WHEN ON TO ONSTAR.COM TO RENEW MINUTES IT SAID CAR IS RECALLED. CALLED ONSTAR, WAS TRANSFERRED TO CADILLAC CUSTOMER ASSISTANCE (CCA), AND WAS TOLD RECALL WAS ISSUED AFTER REPORT.. HOWEVER CCA SAID THAT RECALL NUMBER ON ONSTAR WEBSITE WAS WRONG. THAT NUMBER WAS ASSOCIATED WITH A SILVERADO. BUT, WHILE ON THE LENGTHY HOLD, FOUND ON THE OWNERS WEBSITE (AT CADILLAC.COM) 2 RECALL NUMBERS THAT ARE ASSOCIATED WITH MY CAR (N140172 ISSUED JUL 21, AND N140497 ISSUED AUG 4), THAT ARE STILL ON THE WEBSITE. RECEIVED MY AUG DIAGNOSTICS REPORT, AND NO MENTION OF A RECALL. CALLED ONSTAR TO ASK WHY NO MENTION OF RECALL, AND THE ADVISOR SAID THE DIAGNOSTICS REPORT IS THE "MOST UP TO DATE INFORMATION, AND MY VEHICLE IS SAFE TO OPERATE", AND NOT TO WORRY ABOUT PUTTING MY OTHER KEYS AND THE FOB BACK ONTO THE KEY RING. *TR

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT WAS CONCERNED OF THE VEHICLE BEING UNABLE TO CHANGE GEARS AND THE POTENTIAL OF THE VEHICLE STALLING INTERMITTENTLY. THE MANUFACTURER WAS UNABLE TO CONFIRM IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM: IGNITION). THE DEALER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE VEHICLE WAS RESTARTED MULTIPLE TIMES AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSED THE FAILURE. THE TECHNICIAN ADVISED THE CONTACT TO ONLY HAVE THE KEY AND FOB ON THE KEY RING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

I JUST BOUGHT THIS VEHICLE 5 DAYS AGO. YESTERDAY WHEN I STOPPED AT RED TRAFFIC LIGHT AND THE CAR LOST POWER WITHOUT ANY WARNING. I HAD TO SHUT IT DOWN AND RESTART IT AND THEN IT CAME BACK TO FULL FUNCTION. THE REASON I FILED THIS COMPLAIN IS THAT I AM AFRAID THAT I COULD BE KILLED IF MY VEHICLE WAS ON THE HIGH WAY. I WILL BRING IT TO THE DEALER WHEN I HAVE MY DAYS OFF. I AM AFRAID SOMEDAY I COULD GET SERIOUS TROUBLE. *TR