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2012 Cadillac Cts

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Cadillac Cts do not stand out strongly from the model-year median of 101.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

49 reports with mileage · 16 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports6 injury reports

What owners actually said

65 reports
43,000 miles · Nov 2, 2015
Power Train

WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE IS REFLECTING IN THE RPM GAUG…

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WHILE DRIVING THE VEHICLE I HAVE EXPERIENCED ISSUES WITH THE AUTOMATIC TRANSMISSION ISSUE WHEN THE VEHICLE SHIFTS GEARS. THE CAR WILL VIBRATE WHEN ATTEMPTING TO SHIFT GEARS AND CAUSE ME TO OCCASIONALLY HAVE TO SLOW DOWN OR SPEED UP IN ORDER FOR THE TRANSMISSION TO SHIFT INTO THE NEXT GEAR. THE ISSUE IS REFLECTING IN THE RPM GAUGE, WHICH WHEN THIS PROBLEM OCCURS THE RPMS APPEAR TO BOUNCE UP AND DOWN UNTIL THE GEARS FULLY ENGAGE. I HAVE EXPERIENCED THIS ISSUE WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY WHERE THE CAR WILL VIBRATE WHILE UPSHIFTING AND I WILL HAVE TO EITHER LET OFF OF THE GAS PEDAL OR PUSH DOWN MORE IN ORDER TO MAKE THE ISSUE STOP. SHIFTING IS FAR FROM SMOOTH IN THIS VEHICLE. ISSUE HAS BEEN OCCURRING SINCE MARCH OF 2015 WHEN I PURCHASED THE VEHICLE. I HAVE ALREADY TAKEN IT TO THE LOCAL DEALER, WHICH I HAVE BEEN TOLD CADILLAC AND GM ARE AWARE, BUT THE DEALER WAS ADVISED NOT TO CONDUCT ANY REPAIRS.

NHTSA ODI #10787838

8,500 miles · Sep 15, 2015
Structure

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICL…

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TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT AND REAR BUMPERS WERE LOOSE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INVOLVED IN A CRASH AND NEEDED BODY WORK PRIOR TO IT BEING PURCHASED BY THE CONTACT. IN ADDITION, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE WAS MISSING COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 8,500.

NHTSA ODI #10763816

30,000 miles · Jun 22, 2015
Service BrakesCrashInjury

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKE…

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TL* THE CONTACT OWNS A 2012 CADILLAC CTS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN THE BRAKES WERE APPLIED. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THE OTHER DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #10726607

61,000 miles · Apr 25, 2015
Electrical System

ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX…

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ATTEMPTED TO TURN ONTO MAJOR ROAD AND CAR STOPPED RUNNING LEAVING CAR 3 QUARTERS OF THE WAY INTO RIGHT LANE. HAS HAPPENED 5 PREVIOUS TIMES. WAS ALMOST HIT BY SEMI TRUCK WHICH WOULD HAVE KILLED MYSELF AND CHILD. HAS BEEN TAKEN TO 3 DIFFERENT DEALERSHIPS ON 5 DIFFERENT OCCASIONS FOR SAME FAILURE. NONE OF THE DEALERSHIPS COULD FIX THE ISSUE BUT ALL AGREE IT IS ELECTRONIC OR ELECTRICAL. CAR EMITS STRANGE SMELL AFTER LOSING POWER. CALLED GM HELP/CARE LINE AND FILED A CLAIM. CASE# [XXX]. SPOKE WITH SUPERVISOR [XXX] 1-800-790-5600 EXTENSION [XXX]. GM IS NOT WILLING TO CORRECT THE FAILURE OR INVESTIGATE CLAIM. OFFERED TO PAY FOR 1 HOUR OF SERVICE TIME TO TRY TO IDENTIFY ISSUE. VEHICLE IS NOT SAFE TO DRIVE AND WILL NOT LET WIFE OR CHILD RIDE IN. AFRAID THIS WILL BECOME ANOTHER FORD/FIRESTONE ISSUE AND KILL INNOCENT CONSUMERS. ALMOST KILLED ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #10712837

35,000 miles · Mar 25, 2015
Fuel/propulsion System

AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTA…

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AFTER FUELING THE CAR I WAS DISTRACTED AND FAILED TO REMOVE THE NOZZLE FROM THE TANK FILLER. AS I MOVED FORWARD, I HEARD A THUMP AND STOPPED. THE FUELING HOSE WAS PULLED FROM THE FILLER AND WAS ALSO DISCONNECTED FROM THE GAS PUMP. THERE IS A QUICK DISCONNECT ON THE HOSE THAT PARTED. EVIDENTLY ENOUGH PEOPLE MAKE THE SAME MISTAKE OTHERWISE THE QUICK DISCONNECT WOULD NOT HAVE BEE PROVIDED. THE STATION ATTENDANT SAID NOT TO WORRY IT IS EASY TO RECONNECT. HE SAID I WAS NOT THE FIRST PERSON TO DO THIS AND WON'T BE THE LAST. THERE IS AN EASY REMEDY TO PREVENT THIS FROM HAPPENING. ALL CARS SHOULD BE EQUIPPED WITH A SOUND WARNING INDICATING THAT THE FUEL HOSE IS STILL IN THE FILLER. EVEN BETTER THERE SHOULD BE AN INTERLOCK TO PREVENT THE CAR FROM STARTING. THIS WOULD NOT BE A VERY EXPENSIVE WARNING DEVICE. IT CERTAINLY WOULD MAKE MORE SENSE THAN HAVING THE WINDSHIELD WIPERS COME ON WHEN RAIN IS DETECTED. *TR

NHTSA ODI #10701802

Mileage unknown · Feb 27, 2015
Electrical System

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD N…

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TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE RECALL REMEDY WAS NOT EFFECTIVE. THE CONTACT STATED THAT THE IGNITION SWITCH WAS THE ISSUE, NOT THE KEY FOB OR KEY RING. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10691138

11,000 miles · Jan 5, 2015
StructureVisibility

FRONT SUNROOF GLASS EXPLODED AND SHATTERED WITHOUT WARNING. *TR

NHTSA ODI #10670039

20,000 miles · Dec 8, 2014
Air BagsService BrakesCrashInjury

TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A…

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TL* THE CONTACT OWNS A 2012 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A HEAD, CHEST AND FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ODI #10662860

28,400 miles · Dec 7, 2014
Electrical System

THE ELECTRICAL SYSTEM IN THE CADILLAC SEEMS TO HAVE A LOT OF ISSUES AND BRINGS A LOT OF CONCERNS TO ME, ESPECIALLY IN TRANSPORTING FAMILY MEMBERS. FIRST THE NAVIGATION SCREEN WILL SPUTTER AND START SPORADICALLY FLASHING ON AN OFF, SECOND THE CONTROLS ON THE STEERING WHEELS WILL RANDOMLY STOP WORKING, THIRD THE WINDOWS WILL NOT C…

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THE ELECTRICAL SYSTEM IN THE CADILLAC SEEMS TO HAVE A LOT OF ISSUES AND BRINGS A LOT OF CONCERNS TO ME, ESPECIALLY IN TRANSPORTING FAMILY MEMBERS. FIRST THE NAVIGATION SCREEN WILL SPUTTER AND START SPORADICALLY FLASHING ON AN OFF, SECOND THE CONTROLS ON THE STEERING WHEELS WILL RANDOMLY STOP WORKING, THIRD THE WINDOWS WILL NOT CLOSE OR WHEN OPENED THEY WILL CLOSE AND THEN REOPEN AUTOMATICALLY MULTIPLE TIMES, FOURTH THE ABS/TRACTION CONTROL/STABILITRACK SEEMS TO HAVE LEVELS OF ERROR WHICH I WILL EXPLAIN MORE OF. THE WINDOW OF THE VEHICLE WHEN BADGING OUT AT WORK WOULD NOT CLOSE, IT WAS RAINING AND I BADGED OUT THEN WHEN CLOSING IT JUST REOPENED, THIS HAPPENED ABOUT 7 TIMES BEFORE I STOPPED THE CAR AS WATER WAS COMING IN, I KEPT TRYING TO CLOSE THE WINDOWS AND ANOTHER CAR HIT THE BRAKES BEHIND ME CAUSING THE LADY TO HAVE SOME BACK PAIN (THIS RANDOMLY CONTINUES TO BE A PROBLEM). ALSO THE TCS/ABS STABILITRACK SEEMS TO BE MALFUNCTIONING, WHEN I TURN MORE THEN 20 DEGREES IT WILL KICK ON AND START TO APPLY BRAKE BY ITSELF AND THE CAR STARTS JERKING WHICH BRINGS CONCERNS. I CALLED GM AND THEY SEEMED TO DISREGARD MY CLAIMS HOWEVER I BELIEVE ALL THESE "DEFECTS" AND "BUGS" ARE RELATED AND SHOULD BE ADDRESSED IN THE ELECTRICAL SYSTEM TO PREVENT A MORE DIRE ISSUES IN THE RESULT OF ACCIDENT OF IMPACT. IT BRINGS A LOT OF CONCERN. *TR

NHTSA ODI #10662668

Mileage unknown · Oct 16, 2014
Electrical System

2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLU…

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2012 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO RECALL REPAIR REMEDY. *TGW THE CONSUMER STATED GM'S REMEDY TO THE IGNITION RECALL PROBLEM WAS TO ENCLOSE TWO SMALL KEY RINGS, TO PUT ON THE IGNITION KEY AND THE KEY FOB AND REMOVE THE OTHER ITEMS FROM THE KEY RINGS. THE CONSUMER BELIEVED IT WAS AN INAPPROPRIATE AND TEMPORARY SOLUTION TO THE PROBLEM. *JB

NHTSA ODI #10644067

Official recalls

2

14V394000 · Electrical System:ignition

Jul 2, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

11V536000 · Service Brakes, Hydraulic:power Assist:vacuum

Nov 2, 2011

GM IS RECALLING CERTAIN MODEL YEAR 2012 CADILLAC CTS VEHICLES MANUFACTURED FROM OCTOBER 21, 2011, THROUGH OCTOBER 26, 2011. THESE VEHICLES MAY HAVE A CONDITION IN WHICH THE POWER VACUUM BRAKE BOOST PUSHROD RETENTION NUT MAY NOT BE TORQUED TO THE PROPER SPECIFICATION. IF THE NUT IS NOT TORQUED TO THE PROPER SPECIFICATION, THE NUT COULD LOOSEN AND ALLOW THE PUSHROD TO SEPARATE FROM THE BRAKE PEDAL.

Consequence & remedy

Consequence: THIS COULD RESULT IN A LOSS OF ABILITY TO BRAKE AND a vehicle CRASH WITHOUT PRIOR WARNING.

Remedy: CADILLAC DEALERS WILL INSPECT THE POWER VACUUM BRAKE BOOST PUSHROD RETENTION NUT, AND IF NECESSARY, TORQUE THE NUT TO THE PROPER SPECIFICATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.