2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO GM RECALL# 14872.* LD CONSUMER WRITES ADDITIONAL CORRESPONDENCE RELATED TO A RECALL. *TGW THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. THE CONSUMER CALLED ANOTHER DEALER AND THEY WERE ABLE TO DO THE REPAIRS. *JB UPDATED 11/05/14
2011 Cadillac Cts
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 Cadillac Cts do not stand out strongly from the model-year median of 101.
About this comparison →How this year compares
Owner complaints by model year
Compare all Cts years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
81 reports with mileage · 20 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
20 reports2011 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO IGNITION RECALL NOTICE. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, AND HE WOULD LIKE TO KNOW, IF THE RECALL HAD ANYTHING TO DO WITH IT. *JB
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V341000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM…
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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V341000 (SERVICE BRAKES, HYDRAULIC) AND NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I DON"T OWN THE VEHICLE ANY LONGER - PLEASE STOP SENDING NOTICES TO ME - *TR
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED…
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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH AND MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. ON ANOTHER OCCASION, WHILE DRIVING 15 MPH, THE SPEEDOMETER DISPLAYED 65 MPH. IN ADDITION, WHILE ATTEMPTING TO MAKE A U-TURN, THE VEHICLE FAILED TO ACCELERATE AND ROLLED AWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE REAR DRIVE SHAFT CENTER JOINT BOLT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPI…
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DUE TO THE RECENT GM PROBLEMS WITH IGNITION SWITCH I WANTED TO FILE THIS COMPLAINT ON MY 2011 CADILLAC CTS AS I AM NOT HEARING MY CAR MENTIONED FOR RECALL. TWICE WITHIN THE FIRST COUPLE MONTHS OF OWNING THE CTS I STARTED TO ACCELERATE INTO TRAFFIC FROM A STOPPED POSITION AND THE CAR COMPLETELY SHUT OFF LIKE A LIGHT SWITCH FLIPPING. NO SOUND WAS MADE BUT SIMPLY EVERYTHING LOST ALL POWER AND FORCED ME TO COAST INTO TRAFFIC...TWICE!! I THREW THE CAR INTO NEUTRAL TO TRY AND RESTART IT WITH NO LUCK. IT WOULDN'T EVEN TURNOVER. I HAD TO COME TO A FULL STOP (COASTING TO SIDE OF ROAD AFTER HAVING TRAFFIC FLY BY ME ON A 3 LANE HIGHWAY) AND THEN THE CAR WOULD RESTART LIKE NOTHING HAPPENED. I TOOK THE CTS TO KEN DIXON CHEVY/CADILLAC (NOW WALDORF CADILLAC) IN WALDORF, MD AND ALSO TO CAPITOL CADILLAC IN GREENBELT, MD. THE TECHS TOLD ME THE CAR SHOWED NO ERRORS ON THE COMPUTER AND ALSO THEY COULD FIND NO FAULT ON THE CAR AND RETURNED IT TO ME. ONE TECH DID MENTION SOMETHING ABOUT A HEAVY KEYCHAIN COULD CAUSE THIS. I PASSED HIM MY KEYS AND HE SAID THAT MY KEYS CERTAINLY SHOULDN'T CAUSE THAT DUE TO THE LIGHT WEIGHT. I AM STILL DRIVING THE CAR AND THIS LATEST NEWS FROM GM HAS ME VERY SCARED TO DRIVE THIS CAR IN WASHINGTON, DC TRAFFIC AND PUT ME AND MY FAMILY AT DAILY RISK. I POSTED THIS PROBLEM ON THE EDMUNDS.COM CADILLAC CTS CAR FORUM IN MARCH OF 2012. NO ACTION WAS TAKEN BY GM CUSTOMER SERVICE. *TT
ON MULTIPLE OCCASIONS MY REAR VIEW CAMERA WHICH IS SUPPOSED TO ENGAGE WHEN THE CAR IS IN REVERSE, HAS FAILED TO COME ON THUS CREATING A BLIND BACK-UP SITUATION. THE DEALER SAID THEY COULDN'T FIND ANYTHING WRONG YET THE PROBLEM CONTINUES AT LEAST ONCE A MONTH. THE DEALER DID SAY OTHER CUSTOMERS HAVE HAD THE SAME PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHER…
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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 MPH WITH THE RADIO IN ACTIVATION, THE ENGINE STALLED WITHOUT WARNING. DURING THE ENGINE FAILURE, THE RADIO REMAINED IN OPERATION. THE CONTACT WAS ABLE TO RESTART THE ENGINE AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 1,747. UPDATED 02/15/12*LJ THE CONSUMER STATED ALL POWER TO THE DASHBOARD, STEERING AND BRAKES CEASED DURING THE FAILURE. THE SERVICE TECHNICIAN WAS UNABLE TO DETERMINED THE CAUSE OF THE STALLING, BUT A SOFTWARE DOWNLOAD HAD BEEN PERFORMED THAT WOULD PROBABLY TAKE CARE OF THE PROBLEM. UPDATED 02/24/12 THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 03/09/12
TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE SPEEDOMETER WAS DISPLAYING A SPEED THAT WAS 4 MPH LESS THAN THE ACTUAL SPEED THAN HE WAS TRAVELING AT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE MANUFACTURER WAS MADE…
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TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT THE SPEEDOMETER WAS DISPLAYING A SPEED THAT WAS 4 MPH LESS THAN THE ACTUAL SPEED THAN HE WAS TRAVELING AT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND THE CONTACT WAS AGAIN INFORMED THAT THE DIFFERENCE IN THE SPEED DISPLAYED WAS NORMAL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 429. UPDATED 8/29/11 *CN UPDATED 09/16/11
Official recalls
214V394000 · Electrical System:ignition
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
14V341000 · Air Bags; Power Train:driveline:driveshaft
Jun 19, 2014
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence & remedy
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Additional source detail variants (2)
Power Train:driveline:driveshaft
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Air Bags
General Motors LLC (GM) is recalling certain model year 2011 Cadillac CTS vehicles manufactured October 18, 2010, to June 2, 2011. In the affected vehicles, vibrations from the drive shaft may cause the vehicle's roll over sensor to command the roof rail air bags to deploy.
Consequence: If the roof rail air bags deploy unexpectedly, there is an increased risk of crash and injury to the occupants.
Remedy: GM will notify owners, and dealers will replace the rear drive shaft assembly, free of charge. General Motors distributed an interim letter to owners on August 27, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14233.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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