NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
67 reports64,793 miles · Dec 4, 2014
Air Bags
AIR BAG WARNING LIGHT INDICATING THAT PASSENGER AIR BAG IS IN NEED OF MAINTENANCE. ADVISED BY PINE BELT CADILLAC THAT THERE MAY BE A MALFUNCTION AND THEY SAID THEY CLEANED THE CONNECTORS. THE WARNING CODE #B0014 APPEARED AGAIN IN NOVEMBER INDICATING THAT THE CONNECTION AT THE AIR BAG HAD A POOR CONNECTION, AT WHICH TIME I R…
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AIR BAG WARNING LIGHT INDICATING THAT PASSENGER AIR BAG IS IN NEED OF MAINTENANCE. ADVISED BY PINE BELT CADILLAC THAT THERE MAY BE A MALFUNCTION AND THEY SAID THEY CLEANED THE CONNECTORS. THE WARNING CODE #B0014 APPEARED AGAIN IN NOVEMBER INDICATING THAT THE CONNECTION AT THE AIR BAG HAD A POOR CONNECTION, AT WHICH TIME I RESPONDED BACK TO THE DEALERSHIP AND WAS ADVISED THAT I WOULD HAVE TO REPLACE THE CANISTER AT A COST TO ME OF $608.00. THE SERVICE PERSON SAID THAT THE AIRBAG SYSTEM WOULD NOT FUNCTION UNLESS THIS WAS CORRECTED. THE DIAGNOSTICS ALONE WERE $116.00. THIS IS RELATED TO SAFEST EQUIPMENT AND I FEEL IT SHOULD NOT BE A COST TO ME FOR REPLCEMENT AND OR REPAIRS. *TR
NHTSA ODI #10662212
75,000 miles · Nov 19, 2014
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
MY CAR WHILE DRIVING ON THE HIGHWAY HAS TURNED OFF OUT OF NOWHERE WHILE DRIVING 60 MPH WHILE THE CAR IS STILL MOVING I PUT THE CAR IN NEUTRAL TURN THE IGNITION OFF N THEN BACK AND THE CAR TURNS RIGHT BACK ON BUT SOME DAYS THIS HAPPENS MORE THEN OTHERS. THIS PROBLEM HAS BEEN GOING ON FOR SEVERAL MONTHS I HAVE BEEN IN AND OUT…
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MY CAR WHILE DRIVING ON THE HIGHWAY HAS TURNED OFF OUT OF NOWHERE WHILE DRIVING 60 MPH WHILE THE CAR IS STILL MOVING I PUT THE CAR IN NEUTRAL TURN THE IGNITION OFF N THEN BACK AND THE CAR TURNS RIGHT BACK ON BUT SOME DAYS THIS HAPPENS MORE THEN OTHERS. THIS PROBLEM HAS BEEN GOING ON FOR SEVERAL MONTHS I HAVE BEEN IN AND OUT OF THE DEALERSHIP. AND THEY STILL TO THIS DAY CAN'T TELL ME WHAT IS THE PROBLEM . BUT I HAVE DONE RESEARCH AND THERE A LOT OF THESE INCIDENTS GOING ON WITH GMC VEHICLES IDK WHY THEY SAY THEY CAN'T FIND PROBLEM OR FIX IT . THEY JUST WANT ME DRIVING ON THE HIGHWAY WITH MY FAMILY WHEN THE CAR STALLS OUT . THIS PROBLEM ISN'T EVERYDAY IT SEEMS TO HAPPEN 3-5 TIMES A MONTH. I DON'T REMEMBER THE EXACT DATES BUT THIS PROBLEM HAS BEEN GOING ON SINCE I GOT THE CAR. IF THE DEALER CAN'T TELL ME WHAT'S WRONG WHAT AM I SUPPOSE TO. *TR
NHTSA ODI #10659417
100,000 miles · Nov 19, 2014
Electrical SystemExterior Lighting
I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WI…
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I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WITH NO STREET LIGHTS AND NO CAR LIGHTS. I SLOWED AS QUICKLY AS I COULD AND PULLED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN RESTARTED. ONCE THE CAR RESTARTED, THE LIGHTS CAME BACK ON AND FUNCTIONED NORMALLY. I EXPERIENCED THIS A SECOND TIME ON THE NIGHT OF NOVEMBER 18, 2014 ONCE MORE AROUND 7PM. I WAS ATTEMPTING TO PASS A SLOWER VEHICLE. I SHIFTED MY CTS INTO SPORT TRANSMISSION MODE IN ORDER TO DOWNSHIFT TO PASS. AT THE SAME TIME, I PUT MY SIGNAL ON TO INDICATE I WAS MOVING MY CAR TO THE LEFT TO PASS. I PASSED THE VEHICLE, PUT MY SIGNAL ON TO INDICATE I WAS MOVING TO THE RIGHT, AND ALL OF MY EXTERIOR LIGHTS WENT OUT. UNLIKE THE FIRST TIME THIS OCCURRED, I WAS NOT ENGAGING ANY CONTROLS FOR MY LIGHTS OR HORN. I WAS SIMPLY PASSING AND USING MY TURN SIGNAL. ONCE MORE, I WAS MOVING IN EXCESS OF 55 MPH WITH NO LIGHTS ON A RURAL ROAD. FORTUNATELY, I WAS FAMILIAR WITH THIS ROAD, SO I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER, SHUT THE VEHICLE OFF, AND RESTART. JUST LIKE THE OCTOBER 2014 OCCURRENCE, WHEN THE VEHICLE RESTARTED, THE LIGHTS RETURNED TO NORMAL FUNCTIONING. *TR
NHTSA ODI #10659341
17,000 miles · Oct 25, 2014
Electrical SystemEnginePower Train
THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RE…
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THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RECALLS FOR THIS CAR I AM FILLING THIS COMPLAINT BECAUSE OF THE MANY RECALLS THAT ARE OUT THERE FOR THIS SAME PROBLEM. WILL THE THIRD TIME BE A CHARM WHEN IT HAPPENS AND SOMEONE GETS KILLED OR SERIOUSLY INJURED FOR GM TO INCLUDE THIS CAR? IT WILL BE TO LATE!!!!!!! *TR
NHTSA ODI #10649889
35,000 miles · Oct 14, 2014
Electrical SystemCrashInjury
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/20/15*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. THE RECALL NOTICE WAS NOT RECEIVED UNTIL A YEAR AFTER THE FAILURE. UPDATED 10/7/2015*JS
NHTSA ODI #10644498
Mileage unknown · Oct 10, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE …
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TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10643923
Mileage unknown · Sep 26, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. …
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TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10639373
Mileage unknown · Sep 22, 2014
Unknown Or Other
GM IS NOT REPLACING MY KEY SWITCH. SOME HOW THEY HAVE CONVINCED YOU THAT PUTTING LIP STICK ON A PIG IS THE SOLUTION TO THEIR PROBLEM. IT'S NOT AND SHAME ON YOUR DEPARTMENT FOR LETTING THEM. I WANT IT FIX RIGHT, MY MANUAL DOES SAY ANYWHERE NOT TO PUT ANYTHING ON MY KEY RING. DO THE RIGHT THING AND MAKE THIS RIGHT! THANK YOU, …
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GM IS NOT REPLACING MY KEY SWITCH. SOME HOW THEY HAVE CONVINCED YOU THAT PUTTING LIP STICK ON A PIG IS THE SOLUTION TO THEIR PROBLEM. IT'S NOT AND SHAME ON YOUR DEPARTMENT FOR LETTING THEM. I WANT IT FIX RIGHT, MY MANUAL DOES SAY ANYWHERE NOT TO PUT ANYTHING ON MY KEY RING. DO THE RIGHT THING AND MAKE THIS RIGHT! THANK YOU, *TR
NHTSA ODI #10638077
5,322 miles · Aug 6, 2014
Exterior Lighting
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THE REAR LEFT AND RIGHT TOP PLASTIC RETAINING LAMP FELL OFF. THERE WAS A ONE FORTH INCH OF SPACE BETWEEN THE TAIL LIGHTS AND THE BODY OF THE CAR. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THERE WAS THIRTEEN TAIL LAMPS REPLACED ON THE VEHICLE. T…
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TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THE REAR LEFT AND RIGHT TOP PLASTIC RETAINING LAMP FELL OFF. THERE WAS A ONE FORTH INCH OF SPACE BETWEEN THE TAIL LIGHTS AND THE BODY OF THE CAR. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THERE WAS THIRTEEN TAIL LAMPS REPLACED ON THE VEHICLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 5,322.
NHTSA ODI #10619358
Mileage unknown · Aug 5, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10618939
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Feb 11, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Sep 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗