2010 Cadillac Cts

All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THANK Goodness for AAA. I was told this happened because of a plug in wiring to heat or warm the washer fluid. It is available for inspection. My safety was impacted because, I had no power steering, flickering lights and smell of burnt stuff. My problem was fixed by an independent shop. My vehicle was not inspected by a GM dealer or my insurance. Was inspected by an independent shop that it was towed to. Warnings prior to incident: I would turn the ignition and nothing. But that would only happen several weeks apart. I thought maybe the starter was going, but it was odd because it was so many weeks far apart that it would happen. It might have been a total of 4 times since October of 2024. During the incident, power steering warning came on, charging system came on and the car sounded like it was barely running. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY REAR TAIL LIGHTS FOR MY WAGON HAVE SEPARATED FROM THE TOP OF THE CAR DUE TO POOR DESIGN. SPOKE WITH CADILLAC & GM, BOTH REFUSE TO BELIEVE IT'S A DESIGN FLAW ON THE WAGON MODELS. BOTH STATED CAR OUT OF WARRANTY DUE TO MILEAGE/YEAR. ASKED IF THEY COULD TELL ME WHAT WAS USED TO ATTACH LAMPS TO VEHICLE, NEITHER HAS A CLUE. DEALER WANTS $2100 TO REPLACE, BUT NO GUARANTEE THAT IT WON'T HAPPEN AGAIN. SINCE JANUARY 2019, CAR HAS BEEN TO DEALER 3 TIMES FOR CAR NOT STARTING ON 1ST TRY. FIRST TIME, NEGATIVE BATTERY CABLE TIGHTENED, 2ND TIME REPLACED POSITIVE BATTERY CABLE, 3RD TIME DEALER HAS NO IDEA AS TO WHAT IS CAUSING THE ISSUE. ALL LIGHTS ON DASH COME ON, ENGINE DOES NOT TURN OVER WHILE PARKED. IT WILL START ON THE 2ND TRY, SOMETIMES IT HESITATES. DEALER TOLD ME TO CONTINUE TO MONITOR UNTIL VEHICLE BREAKS DOWN.

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT NOTICED THAT BOTH TAIL LIGHTS WERE SEPARATED FROM THE MOLDING FRAME LINE. THE DEALER DIAGNOSED THAT THE TAIL LIGHTS CLIPS WERE FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED TWICE BY THE PREVIOUS OWNER FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 10/18/17*LJ *TR

I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WITH NO STREET LIGHTS AND NO CAR LIGHTS. I SLOWED AS QUICKLY AS I COULD AND PULLED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN RESTARTED. ONCE THE CAR RESTARTED, THE LIGHTS CAME BACK ON AND FUNCTIONED NORMALLY. I EXPERIENCED THIS A SECOND TIME ON THE NIGHT OF NOVEMBER 18, 2014 ONCE MORE AROUND 7PM. I WAS ATTEMPTING TO PASS A SLOWER VEHICLE. I SHIFTED MY CTS INTO SPORT TRANSMISSION MODE IN ORDER TO DOWNSHIFT TO PASS. AT THE SAME TIME, I PUT MY SIGNAL ON TO INDICATE I WAS MOVING MY CAR TO THE LEFT TO PASS. I PASSED THE VEHICLE, PUT MY SIGNAL ON TO INDICATE I WAS MOVING TO THE RIGHT, AND ALL OF MY EXTERIOR LIGHTS WENT OUT. UNLIKE THE FIRST TIME THIS OCCURRED, I WAS NOT ENGAGING ANY CONTROLS FOR MY LIGHTS OR HORN. I WAS SIMPLY PASSING AND USING MY TURN SIGNAL. ONCE MORE, I WAS MOVING IN EXCESS OF 55 MPH WITH NO LIGHTS ON A RURAL ROAD. FORTUNATELY, I WAS FAMILIAR WITH THIS ROAD, SO I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER, SHUT THE VEHICLE OFF, AND RESTART. JUST LIKE THE OCTOBER 2014 OCCURRENCE, WHEN THE VEHICLE RESTARTED, THE LIGHTS RETURNED TO NORMAL FUNCTIONING. *TR

TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT THE REAR LEFT AND RIGHT TOP PLASTIC RETAINING LAMP FELL OFF. THERE WAS A ONE FORTH INCH OF SPACE BETWEEN THE TAIL LIGHTS AND THE BODY OF THE CAR. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THERE WAS THIRTEEN TAIL LAMPS REPLACED ON THE VEHICLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 5,322.

THE TAIL LIGHT LENS DO NOT FIT PROPERLY. THEY WARP OUT AT THE TOP ENDS, CAUSING VERY SHARP PROTRUSIONS THAT CAN CATCH YOUR HAND WHEN WASHING OR WIPING THE VEHICLE. THESE WERE REPLACED WITH NEW ONES AT THE DEALERSHIP. HOWEVER, AFTER A FEW MONTHS THE SAME CONDITION HAS RE-OCCURRED. THIS IN MY OPINION IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY MANUFACTURE. I HAVE MANAGED TO CUT MY HAND ON MORE THAN ONE OCCASION BECAUSE OF THIS CONDITION. *TR