NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
16 reportsClear category filterMileage unknown · Mar 20, 2025
Electrical SystemExterior LightingSteering
All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THAN…
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All of a sudden when I started my car, the lights flickered constantly, the power steering failed, and it blew my starter and fairly new battery. I was so scared; I thought it was going to catch on fire because it smelled burnt. And I was on [XXX] in Hubbard Ohio, and I was trying to get to [XXX] and safety to which I did. THANK Goodness for AAA. I was told this happened because of a plug in wiring to heat or warm the washer fluid. It is available for inspection. My safety was impacted because, I had no power steering, flickering lights and smell of burnt stuff. My problem was fixed by an independent shop. My vehicle was not inspected by a GM dealer or my insurance. Was inspected by an independent shop that it was towed to. Warnings prior to incident: I would turn the ignition and nothing. But that would only happen several weeks apart. I thought maybe the starter was going, but it was odd because it was so many weeks far apart that it would happen. It might have been a total of 4 times since October of 2024. During the incident, power steering warning came on, charging system came on and the car sounded like it was barely running. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11649524
Mileage unknown · Sep 30, 2024
Air BagsElectrical System
Airbag warning light and Service Air Bag on dash. Code B0087-00 Left Rear SIS. Replaced sensor, still getting warning. Sensor is in LR door. Research revealed possible known issue with bending fatigue from routine door open/close motion and subpar wire size/material causing wire failure. Opened wire harness at pillar and green…
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Airbag warning light and Service Air Bag on dash. Code B0087-00 Left Rear SIS. Replaced sensor, still getting warning. Sensor is in LR door. Research revealed possible known issue with bending fatigue from routine door open/close motion and subpar wire size/material causing wire failure. Opened wire harness at pillar and green/black wire was completely separated at typical bending point. Light blue wire was not visibly broken (insulation still intact) but the wire within was broken upon removal of insulation. These are the two wires (light blue and green/black) to the impact sensor. Please investigate GM use of substandard or undersize wiring in entire SRS system especially at bending fatigue potential failure points. Three pictures attached - one picture showing initial finding of green/black broken wire but light blue still visibly intact (insulation only), one picture showing same in close up, one picture showing both wires are not intact (light blue wire was inspected further and determined insulation intact but wire within was not intact) and insulated separated with fingernail pressure only. Wires should not fail within typical lifetime of a vehicle. Uncertain on operation of system, but could short between two wires and/or grounding cause airbag to deploy without accident/at random causing personal injury to occupants and/or an accident because of random deployment? Date of incident is when wiring issue was discovered and pictures taken upon discovery.
NHTSA ODI #11617299
Mileage unknown · Mar 7, 2020
Electrical SystemUnknown Or OtherWheels
IN JANUARY CHEVROLET BURIEN DID SERVICING ON MY VEHICLE. WHEN I PICKED UP MY VEHICLE AFTER 3 WEEKS OF THEM HAVING IT; THEY GAVE IT TO ME WITH A FLAT TIRE WITH SEVERAL STUDS IN MY RIGHT FRONT TIRE AND THERE WAS AN INCH OF WATER ON THE INSIDE OF THE VEHICLE. I REQUESTED MANAGEMENT AND THEY DENIED ME AND FORCED ME TO MOVE MY VEHICL…
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IN JANUARY CHEVROLET BURIEN DID SERVICING ON MY VEHICLE. WHEN I PICKED UP MY VEHICLE AFTER 3 WEEKS OF THEM HAVING IT; THEY GAVE IT TO ME WITH A FLAT TIRE WITH SEVERAL STUDS IN MY RIGHT FRONT TIRE AND THERE WAS AN INCH OF WATER ON THE INSIDE OF THE VEHICLE. I REQUESTED MANAGEMENT AND THEY DENIED ME AND FORCED ME TO MOVE MY VEHICLE OFF THE PROPERTY IN FEAR OF MY LIFE. THE ELECTRICAL COMPONENTS ON THE INSIDE ARE NO LONGER USABLE. THERE WAS MOLD ALL OVER THE INSIDE THAT SERIOUSLY EFFECTED MY ASTHMA. THEIR MANAGEMENT STILL HAS NOT CONTACTED ME ABOUT REMEDYING THIS ISSUE. THEY ALSO DAMAGED MY GLOVE BOX SO THAT THE WATER THAT THEY LET LEAK INTO MY VEHICLE WOULDN'T 'BUILD UP' AND CAUSE MORE DAMAGE SO THEY WERE COMPLETELY AWARE THAT THEY WERE LETTING MY CAR FLOOD WHILE STORING IT.
NHTSA ODI #11316727
Mileage unknown · Sep 28, 2018
Air BagsElectrical SystemSeat Belts
MY CAR ALARM KEEPS BEEPING FOR NO REASON WHEN PARKED. AS SOON AS I START THE CAR, THE AIRBAG LIGHT GOES ON. THE DASHBOARD WARNING LIGHT SAYS THAT MY TIRE IS FLAT; SO, I CHANGED ALL FOUR TIRES, AND IT'S STILL GIVING DRASTICALLY INACCURATE READINGS OFTEN. SOMETIMES IT SAYS THAT MY TIRE IS FLAT-- 0 PRESSURE, AND SOMETIMES, IT SAYS …
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MY CAR ALARM KEEPS BEEPING FOR NO REASON WHEN PARKED. AS SOON AS I START THE CAR, THE AIRBAG LIGHT GOES ON. THE DASHBOARD WARNING LIGHT SAYS THAT MY TIRE IS FLAT; SO, I CHANGED ALL FOUR TIRES, AND IT'S STILL GIVING DRASTICALLY INACCURATE READINGS OFTEN. SOMETIMES IT SAYS THAT MY TIRE IS FLAT-- 0 PRESSURE, AND SOMETIMES, IT SAYS THAT IT HAS LOW PRESSURE. MY PROGRAMMED RADIO STATIONS KEEP DELETING FROM MEMORY. I TOOK MY CAR TO A REPAIR SHOP TO FIND OUT WHAT'S GOING ON, AND THEY CAN'T FIGURE IT OUT.
NHTSA ODI #11132188
41,500 miles · Jul 27, 2015
Electrical SystemEnginePower Train
VEHICLE DIED WHILE DRIVING WITH NO PRIOR WARNING OR ERROR MESSAGES-COMPLETE ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES. UNABLE TO RESTART AFTER SEVERAL ATTEMPTS. MECHANIC DETERMINED THAT THE ECM HAD FAILED UNEXPECTEDLY. WHEN COMPUTER WAS REPLACED, THEY WERE UNABLE TO DETECT ANY SENSOR ISSUES THAT MAY HAVE CONTRIBUTED TO E…
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VEHICLE DIED WHILE DRIVING WITH NO PRIOR WARNING OR ERROR MESSAGES-COMPLETE ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES. UNABLE TO RESTART AFTER SEVERAL ATTEMPTS. MECHANIC DETERMINED THAT THE ECM HAD FAILED UNEXPECTEDLY. WHEN COMPUTER WAS REPLACED, THEY WERE UNABLE TO DETECT ANY SENSOR ISSUES THAT MAY HAVE CONTRIBUTED TO ECM FAILURE, THEY CONCLUDED THAT THE ECM HAD FAILED WHILE DRIVING. HAD IT FAILED ON FREEWAY, RESULTS COULD HAVE BEEN CATASTROPHIC.
NHTSA ODI #10743645
Mileage unknown · Feb 11, 2015
Electrical System
2010 CADILLAC CTS. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE CURRENT FIX, IS NOTHING BUT A BAND-AID. SHE WOULD LIKE A NEW UPDATED IGNITION SWITCH. *JB
NHTSA ODI #10666944
Mileage unknown · Dec 9, 2014
Electrical System
2010 CADILLAC CTS RECALL 14171 WITH THE KEY AND IGNITION SWITCH. *MW THE CONSUMER RECEIVED A RECALL LETTER, STATING THE PARTS WERE AVAILABLE. HOWEVER, WHEN HE CONTACTED THE DEALER, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB
NHTSA ODI #10658450
100,000 miles · Nov 19, 2014
Electrical SystemExterior Lighting
I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WI…
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I WAS TRAVELING APPROXIMATELY 65 MPH AT AROUND 7PM WHEN A DUMP TRUCK SUDDENLY MOVED INTO MY LANE. I HAD TO IMMEDIATELY SLAM ON THE BRAKES. SIMULTANEOUSLY, I SOUNDED MY HORN AND FLICKED MY HIGH BEAMS MULTIPLE TIMES AT WHICH POINT ALL OF MY OUTSIDE LIGHTS WENT OFF. I WAS COMPLETELY IN THE DARK, TRAVELING IN EXCESS OF 55 MPH, WITH NO STREET LIGHTS AND NO CAR LIGHTS. I SLOWED AS QUICKLY AS I COULD AND PULLED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND THEN RESTARTED. ONCE THE CAR RESTARTED, THE LIGHTS CAME BACK ON AND FUNCTIONED NORMALLY. I EXPERIENCED THIS A SECOND TIME ON THE NIGHT OF NOVEMBER 18, 2014 ONCE MORE AROUND 7PM. I WAS ATTEMPTING TO PASS A SLOWER VEHICLE. I SHIFTED MY CTS INTO SPORT TRANSMISSION MODE IN ORDER TO DOWNSHIFT TO PASS. AT THE SAME TIME, I PUT MY SIGNAL ON TO INDICATE I WAS MOVING MY CAR TO THE LEFT TO PASS. I PASSED THE VEHICLE, PUT MY SIGNAL ON TO INDICATE I WAS MOVING TO THE RIGHT, AND ALL OF MY EXTERIOR LIGHTS WENT OUT. UNLIKE THE FIRST TIME THIS OCCURRED, I WAS NOT ENGAGING ANY CONTROLS FOR MY LIGHTS OR HORN. I WAS SIMPLY PASSING AND USING MY TURN SIGNAL. ONCE MORE, I WAS MOVING IN EXCESS OF 55 MPH WITH NO LIGHTS ON A RURAL ROAD. FORTUNATELY, I WAS FAMILIAR WITH THIS ROAD, SO I WAS ABLE TO FIND A SAFE PLACE TO PULL OVER, SHUT THE VEHICLE OFF, AND RESTART. JUST LIKE THE OCTOBER 2014 OCCURRENCE, WHEN THE VEHICLE RESTARTED, THE LIGHTS RETURNED TO NORMAL FUNCTIONING. *TR
NHTSA ODI #10659341
17,000 miles · Oct 25, 2014
Electrical SystemEnginePower Train
THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RE…
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THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RECALLS FOR THIS CAR I AM FILLING THIS COMPLAINT BECAUSE OF THE MANY RECALLS THAT ARE OUT THERE FOR THIS SAME PROBLEM. WILL THE THIRD TIME BE A CHARM WHEN IT HAPPENS AND SOMEONE GETS KILLED OR SERIOUSLY INJURED FOR GM TO INCLUDE THIS CAR? IT WILL BE TO LATE!!!!!!! *TR
NHTSA ODI #10649889
35,000 miles · Oct 14, 2014
Electrical SystemCrashInjury
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE W…
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TL* THE CONTACT OWNS A 2010 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SUSTAINED BRUISING AND THE PASSENGER SUSTAINED KNEE INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 01/20/15*LJ THE CONSUMER STATED THE VEHICLE WAS TOTALED. THE RECALL NOTICE WAS NOT RECEIVED UNTIL A YEAR AFTER THE FAILURE. UPDATED 10/7/2015*JS
NHTSA ODI #10644498
Official recalls
3Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Feb 11, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Sep 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗