NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
87 reportsClear category filter20,000 miles · Jul 19, 2012
Air BagsElectrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY, THE DRIVER'S SEAT BELT RETRACTOR FAILED, AND THE DIRECTIONAL SIGNAL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIRECTIONAL SIGNAL FAILURE BUT THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE AP…
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TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY, THE DRIVER'S SEAT BELT RETRACTOR FAILED, AND THE DIRECTIONAL SIGNAL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE DIRECTIONAL SIGNAL FAILURE BUT THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 39,300. SM. UPDATED08-30-12 *BF UPDATED 09/07/2012 *JS
NHTSA ODI #10466614
84,000 miles · Jun 11, 2012
Air Bags
DRIVER INFORMATION CENTER (DIC) BEGAN SUDDENLY DISPLAYING "SERVICE AIRBAG SOON" ALERT WHEN PASSENGER IS SEATED WITHIN VEHICLE. CURSORY INSPECTION REVEALED NO OBVIOUS PROBLEM WITH AIRBAG SYSTEM COMPONENTS TO INCLUDE VISIBLE WIRING AND ACCESSIBLE SENSOR CONNECTION POINTS. THIS PROBLEM APPEARS TO BE CONSISTENT WITH THE CONDITION AD…
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DRIVER INFORMATION CENTER (DIC) BEGAN SUDDENLY DISPLAYING "SERVICE AIRBAG SOON" ALERT WHEN PASSENGER IS SEATED WITHIN VEHICLE. CURSORY INSPECTION REVEALED NO OBVIOUS PROBLEM WITH AIRBAG SYSTEM COMPONENTS TO INCLUDE VISIBLE WIRING AND ACCESSIBLE SENSOR CONNECTION POINTS. THIS PROBLEM APPEARS TO BE CONSISTENT WITH THE CONDITION ADDRESSED IN GM RECALL NUMBER 10355 (NHTSA CAMPAIGN ID 10V644000). THE REFERENCED RECALL INCLUDES CERTAIN "2006 MODEL YEAR CADILLAC CTS AND CTS-V VEHICLES"; HOWEVER, GM'S CUSTOMER SERVICE CENTER IS STATING THAT MY PARTICULAR 2006 CTS VIN# IS NOT SHOWING ANY OUTSTANDING RECALLS AT THIS TIME. *TR
NHTSA ODI #10461246
87,000 miles · Sep 26, 2011
Air Bags
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE PASSENGER SENSOR SYSTEM. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT INCLUDED IN…
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TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE PASSENGER SENSOR SYSTEM. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 87,000.
NHTSA ODI #10427215
46,000 miles · Sep 8, 2011
Air BagsElectrical System
FAILURE OF AIRBAG/HORN ASSEMBLY. HORN SOUNDS WHEN MAKING SHARP TURNS. *TR
NHTSA ODI #10424252
60,000 miles · Jul 11, 2011
Air Bags
TL* THE CONTACT OWNS 2006 CADILLAC CTS. THE CONTACT STATED THE PASSENGER SEAT AIR BAG SENSOR FAILED AGAIN AND THE LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000; COMPONENT: AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. GM SAFETY RECALL NO. 100355. THE VEHICLE WAS TAKEN BACK…
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TL* THE CONTACT OWNS 2006 CADILLAC CTS. THE CONTACT STATED THE PASSENGER SEAT AIR BAG SENSOR FAILED AGAIN AND THE LIGHT WAS NOT ILLUMINATED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000; COMPONENT: AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE. GM SAFETY RECALL NO. 100355. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THE SENSOR WOULD ONLY REGISTER PROPERLY IF THERE WAS A PERSON WHO WEIGHED 105 TO 115 LBS IN THE SEAT. THE MANUFACTURER STATED THE DEALER REPAIRED THE VEHICLE TO THE BEST OF THEIR KNOWLEDGE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. UPDATED 08/05/11*LJ
NHTSA ODI #10411772
68,000 miles · Apr 14, 2011
Air BagsCrashInjury
2006 CADILLAC CTS AIRBAG DEFECTIVE. RECEIVED RECALL NOTICE LAST WEEK. TOOK CAR IN FOR REPAIR, AND IT WAS RESCHEDULED DUE TO NEEDING MORE PARTS. NEXT DAY, CAR WAS TOTALED IN A FRONT END COLLISION. AIRBAGS DID NOT DEPLOY, AND DAUGHTER'S HEAD SLAMMED INTO STEERING WHEEL CAUSING CONCUSSION, FACIAL CONTUSIONS, INCLUDING FOUR BROK…
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2006 CADILLAC CTS AIRBAG DEFECTIVE. RECEIVED RECALL NOTICE LAST WEEK. TOOK CAR IN FOR REPAIR, AND IT WAS RESCHEDULED DUE TO NEEDING MORE PARTS. NEXT DAY, CAR WAS TOTALED IN A FRONT END COLLISION. AIRBAGS DID NOT DEPLOY, AND DAUGHTER'S HEAD SLAMMED INTO STEERING WHEEL CAUSING CONCUSSION, FACIAL CONTUSIONS, INCLUDING FOUR BROKEN TEETH (MAJOR DENTAL REPAIR WILL BE REQUIRED), AS WELL AS A LEG CONTUSION. RECALL NOTICE STATES THAT THERE ARE NO INJURIES ASSOCIATED WITH THE RECALL. WHERE DO I REPORT? *TR
NHTSA ODI #10395958
49,000 miles · Mar 21, 2011
Air Bags
TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEM AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSIS. THE…
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TL* THE CONTACT OWNS A 2006 CADILLAC CTS. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT AWARE OF THE PROBLEM AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSIS. THE CURRENT MILEAGE WAS 64,000 AND THE FAILURE MILEAGE WAS 49,000.
NHTSA ODI #10392404
80,000 miles · Mar 18, 2011
Air Bags
AIR BAG RECALL BY GM IN DECEMBER. I CALL THE CADILLAC CUSTOMER SERVICE ENQUIRING ABOUT THE RECALL FOR THE PASSENGER SEAT AIRBAG FOR CERTAIN CTS FROM 2005-2010 TO FIND OUT THAT I HAVE NOT RECEIVED ANY NOTICE AND MY PASSENGER OR AIRBAG SYSTEM IS STILL DISABLED SINCE I REPORTED IT TO GM IN 2010 AND FOR THEM TO TELL ME IF MY CTS WAS…
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AIR BAG RECALL BY GM IN DECEMBER. I CALL THE CADILLAC CUSTOMER SERVICE ENQUIRING ABOUT THE RECALL FOR THE PASSENGER SEAT AIRBAG FOR CERTAIN CTS FROM 2005-2010 TO FIND OUT THAT I HAVE NOT RECEIVED ANY NOTICE AND MY PASSENGER OR AIRBAG SYSTEM IS STILL DISABLED SINCE I REPORTED IT TO GM IN 2010 AND FOR THEM TO TELL ME IF MY CTS WAS INCLUDED. THE CADILLAC CUSTOMER SERVICE LOOKED IN THE COMPUTER WITH MY VIN NUMBER AND SHE COULD NOT FIND ANYTHING. I ASKED WHICH CTS FROM 2006 AND OTHER YEARS WAS RECALL AND SHE DID NOT FIND ANYTHING. SHE ASKED ME TO CALL IN TWO MONTHS AND SEE IF MY CAR IS INCLUDED. I CAN NOT UNDERSTAND IF A RECALL WAS ANNOUNCE IN DECEMBER 2010, WHY IT WOULD TAKE SO LONG FOR GM- CADILLAC TO DETERMINE WHICH SPECIFIC CTS IS INVOLVE IN THIS RECALL UNLESS THE LONGER THEY WAIT, IT WILL DISQUALIFY MORE OWNERS IF THEY USE A MILEAGE LIMIT ON THE RECALL. THE LONGER THEY WAIT THE MORE MILEAGE OWNERS PUT IN THEIR CTS THUS INCREASING THE AMOUNT OF CTS THAT THEY HAVE TO FIX BY DISQUALIFYING OWNERS ACCORDING TO MILEAGE. THIS IS A SERIOUS SAFETY ISSUE HAT SHOULD NOT TAKE 4 MONTHS OR MORE TO NOTIFY OWNERS OR DETERMINE WHICH CTS IS TO BE RECALL. THE NSTA SHOULD PUSH FOR GM AND ALL MANUFACTURERS TO HAVE A CERTAIN DATE WHICH THEY HAVE TO NOTIFY OWNERS TO HAVE THE SAFETY PROBLEM FIXED. ANY DAY THAT PASSES BY IT INCREASES THE LIKELIHOOD OF A CADILLAC OWNER OR PERSONS GETTING SERIOUSLY HURT BECAUSE OF A MANUFACTURERS DELAYING OR SLOW TO REACT TACTICS. YOUR HELP FROM NHTSA IN THIS MATTER WILL BE APPRECIATED. *TR
NHTSA ODI #10390577
69,500 miles · Mar 16, 2011
Air Bags
A WEEK AFTER I PURCHASED A 2006 CADILLAC CTS IN NOVEMBER, 2010, THE SERVICE PASSENGER AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE BACK TO THE DEALER (BECAUSE I HAD PURCHASED AN EXTENDED WARRANTY THROUGH THEM). THEY TOLD ME THEY ORDERED THE PART NECESSARY AND THAT IT WOULD BE VERY EXPENSIVE TO FIX IT. I DID SOME RESEARCH AND FOUN…
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A WEEK AFTER I PURCHASED A 2006 CADILLAC CTS IN NOVEMBER, 2010, THE SERVICE PASSENGER AIRBAG LIGHT CAME ON. I TOOK THE VEHICLE BACK TO THE DEALER (BECAUSE I HAD PURCHASED AN EXTENDED WARRANTY THROUGH THEM). THEY TOLD ME THEY ORDERED THE PART NECESSARY AND THAT IT WOULD BE VERY EXPENSIVE TO FIX IT. I DID SOME RESEARCH AND FOUND OUT ABOUT A GM RECALL. TIME HAS GONE BY AND THE PROBLEM STILL EXISTS. I CALLED THE NUMBER GIVEN FOR THE CADILLAC DIVISION INCLUDED IN THE ARTICLE ABOUT THE RECALL. THE GENTLEMAN TOLD ME MY VEHICLE (BASED UPON MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. I TOLD THE GENTLEMAN THAT SOMEONE WAS TO TAKE CARE OF THE PROBLEM BECAUSE IF I HAD AN ACCIDENT AND THE BAD DID NOT DEPLOY CAUSING INJURY OR DEATH TO MY PASSENGER, I WOULD SUE GM. I GUESS THAT GOT HIS ATTENTION BECAUSE ARRANGEMENTS WERE MADE AND MY CAR IS IN THE SHOP NOW BEING REPAIRED. THAT GENTLEMAN ISSUED A SERVICE REQUEST #71-926652841 AND HAS CALLED ME BACK A COUPLE OF TIMES. HE KEEPS WANTING ME TO SAY I AM NOW SATISFIED. I WILL NOT BE SATISFIED UNTIL THE SAFETY ISSUE HAS BEEN SOLVED. ALSO, THAT GENTLEMAN HAS TOLD ME SEVERAL TIMES TO NOT BELIEVE THE THINGS I FIND ON THE INTERNET UNLESS THEY ARE ACTUALLY ON THE GM SITE. I GOT MY INFORMATION ABOUT THE RECALL FROM THE NHTSA SITE. AND, IN MY OPINION, THAT IS AN OFFICIAL SITE. *TR
NHTSA ODI #10390349
63,000 miles · Mar 14, 2011
Air Bags
I HAVE A CADILLAC CTS 2006 AND MY AIR BAG LIGHT CAME ON. I TOOK THE CAR TO THE CADILLAC DEALER FOR DIAGNOSIS AND THEY FOUND THAT THE FRONT SENSOR CONTROL MODULE NEEDS TO BE REPLACED. I CONTACTED MY EXTENDED WARRANTY COMPANY AND THEY EXPLAINED THAT IT WAS NOT COVERED UNDER MY POLICY. I PAID A $100.00 DIAGNOSIS FEE BUT DID NOT GET…
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I HAVE A CADILLAC CTS 2006 AND MY AIR BAG LIGHT CAME ON. I TOOK THE CAR TO THE CADILLAC DEALER FOR DIAGNOSIS AND THEY FOUND THAT THE FRONT SENSOR CONTROL MODULE NEEDS TO BE REPLACED. I CONTACTED MY EXTENDED WARRANTY COMPANY AND THEY EXPLAINED THAT IT WAS NOT COVERED UNDER MY POLICY. I PAID A $100.00 DIAGNOSIS FEE BUT DID NOT GET THE VEHICLE REPAIRED BECAUSE IT WAS OVER $500.00. SEVERAL MONTHS LATER I TOOK THE CAR IN FOR ROUTINE MAINTANENCE AND AGAIN HAD THE LOOK AT THE AIRBAG LIGHT, AGAIN NOT REPAIRED. I THEM READ ON THIS SITE THE GM HAD RECALLED THIS MODEL FOR THE EXACT PROBLEMS I WAS HAVING. I CALLED GM MOTORS BECAUSE THE SAME SENSOR IS RECALLED FOR CADILLAC CTS MODELS 2005-2006 AND THE CAMPAIGN ID # IS 10V644000, HOWEVER GM TOLD ME THAT MY LAST DIAGNOSIS WAS TOO OLD SO I HAD TO PAY AGAIN $100.00 DIAGNOSTIC FEE TO SEND TO GM ALTHOUGH I AND THE DEALER KNEW WHAT WAS WRONG. GM THE REFUSED TO HONOR THE RECALL. THEY STATED THAT THE RECALL WAS VIN SPECIFIC AND MY VIN WAS NOT INCLUDED IN THE RECALLED VEHICLES. THE NHTSA CAMPAIGN ID NUMBER :10V644000 THAT STATS: "NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAGS DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM... DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE..GM SAFETY RECALL NO. 100355" I WENT FORWARD AND REPAIRED IT THIS TIME AS I HAVE PAID 3 $100.00 DIAGNOSTIC FEES. THIS IS A WAY THAT GM IS ATTEMPTING TO RIP CUSTOMERS OFF. ANY ASSISTANCE IN THIS MATTER WOULD BE GREATLY APPRECIATED.
NHTSA ODI #10391328
Official recalls
6Sep 9, 2014
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Consequence & remedy
Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Consequence & remedy
Consequence: NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAG'S DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM.
Remedy: DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Jan 25, 2006
CERTAIN VEHICLES EQUIPPED WITH V6 ENGINES MAY HAVE A CONDITION WHERE FUEL IS NO LONGER SUPPLIED TO THE ENGINE. THIS CONDITION OCCURS WITHOUT THE ILLUMINATION OF THE FUEL LEVEL LOW INDICATOR LIGHT OR THE WARNING CHIME.
Consequence & remedy
Consequence: IF THE ENGINE STOPS RUNNING, THE OPERATOR WILL NOT BE ABLE TO RESTART THE VEHICLE WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE (ECM) WITH NEW SOFTWARE FREE OF CHARGE. OWNERS WERE NOTIFIED IN DECEMBER 2005 AND ASKED TO MAINTAIN AT LEAST 1/4 OF A TANK FUEL LEVEL TO AVOID THIS CONDITION UNTIL THE PARTS ARE AVAILABLE. THE PARTS ARE NOW AVAILABLE, OWNER RENOTIFICATION BEGAN ON MARCH 23, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ11001 · Iee Passenger Sensing System Mats
Opened Feb 7, 2011 · Closed Jul 19, 2011
Status: closed (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is cl
EA07017 · Rear Drivetrain Component Failure
Opened Dec 7, 2007 · Closed Jul 16, 2008
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF THAT INVESTIGATION GM ISSUED RECALL 07V-589 TO CORRECT A LEAKING PINION SEAL PROBLEM.EA07-017 WAS OPENED TO INVESTIGATE COMPLAINTS OF FRACTURED REAR DIFFERENTIAL HOUSINGS OR REAR HALF SHAFTS IN HIGH PERFORMANCE CADILLAC CTS-V VEHICLES.ACCORDING TO GM, THESE FAILURES RESULTED FROM THE CUMULATIVE DAMAGE FROM MULTIPLE POWER HOP EVENTS THAT CAN OCCUR DURING VERY AGGRESSIVE DRIVING. IN FEBRUARY 2008 INVESTIGATORS FROM ODI MET WITH GM REPRESENTATIVES TO CONDUCT TESTING OF THE SUBJECT CTS-V VEHICLES.DURING THE TESTING THE SUBJECT VEHICLES WERE SUBJECTED TO CONSIDERABLE TORSIONAL FORCES FROM STANDING STARTS AND WHILE DRIVING.POWER HOP OCCURRED DURING SOME OF THE MOST AGGRESSIVE DRIVING MANEUVERS.THE TESTING DID NOT RESULT IN FAILURE OF ANY REAR DRIVETRAIN COMPONENTS.THE ENGINEERING DESIGN AND TESTING DATA SUPPLIED TO ODI BY GM AND THE RESULTS OF THE TESTING CONDUCTED BY ODI TEND TO SUPPORT GM'S POSITION THAT THE DIFFERENTIAL DESIGN IS NOT DEFECTIVE. COMPLAINTS LISTED IN THE FAILURE REPORT DO NOT INCLUDE THOSE INDICATIVE OF FAILURE OF THE REAR PINION SEAL IN CTS-V VEHICLES COVERED BY RECALL 07V-589. FURTHER INVESTIGATION IN THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
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