NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
277 reports71,000 miles · Sep 22, 2012
Air BagsElectrical SystemFuel System, GasolineCrashInjury
4/12/2010 - I WAS SLOWING DOWN PREPARING TO TURN INTO MY DEVELOPMENT WHEN ANOTHER DRIVER RAN A STOP SIGN. THE OTHER DRIVER WAS GOING APPROXIMATELY 20 MPH, SHE STATED THAT SHE DID NOT SEE MY CAR, BUT SAW THE ONCOMING CARS AND THE CARS BEHIND ME SO SHE DIDN'T PREPARE TO STOP AT THE STOP SIGN. SHE WAS TRYING TO BEAT THE ONCOMING…
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4/12/2010 - I WAS SLOWING DOWN PREPARING TO TURN INTO MY DEVELOPMENT WHEN ANOTHER DRIVER RAN A STOP SIGN. THE OTHER DRIVER WAS GOING APPROXIMATELY 20 MPH, SHE STATED THAT SHE DID NOT SEE MY CAR, BUT SAW THE ONCOMING CARS AND THE CARS BEHIND ME SO SHE DIDN'T PREPARE TO STOP AT THE STOP SIGN. SHE WAS TRYING TO BEAT THE ONCOMING VEHICLES AND THE TRAFFIC BEHIND ME AGGRESSIVELY ACCELERATING AND IMPACT WAS MY DRIVER'S SIDE FRONT DOOR. WE BOTH HAD OUR SEAT BELTS ON, HER AIR BAGS DEPLOYED, MINE DID NOT. HER CAR WAS TOTALED. THE IMPACT WAS JUST LIKE A WRECKING BALL COMING OUT OF NOWHERE. THE IMPACT WAS SO THAT MY STRUTS HAD TO BE REPLACED. I HAD SUSTAINED TRAUMATIC BRAIN INJURY (TBI) AND I'M STILL RECOVERING, THAT IS WHY IT'S TAKEN THIS LONG TO SUBMIT A COMPLAINT. MY CAR WAS TOWED TO THE CADILLAC BODY SHOP FOR THE BODY WORK AND TUTWILER WAS TO TAKE CARE OF THE MECHANICAL ISSUES. WHEN I PICKED UP MY CAR AT TUTWILER CADILLAC THEY WOULD NOT PROVIDE ME ANY OF THE PAPERWORK FOR THE REPAIRS OR ANYTHING IN WRITING AS TO WHY THE AIR BAGS DID NOT DEPLOY, I WAS TOLD THAT THE ITEMIZED RECEIPT WOULD GO TO HER INSURANCE COMPANY SINCE THEY WERE PAYING FOR THE WORK TO BE DONE. THE CHIROPRACTOR BILL WAS IN EXCESS OF 7,000.00 AND MY MEDICAL (STILL RECOVERING) BUT HAS EXCEEDED WELL OVER 40,000.00. THE ELECTRICAL ISSUES, BAD RADIO, CARPET, BELL HOUSING LEAK, EXHAUST SYSTEM, GAS GAUGE SHOULD HAVE ALL BEEN REPAIRED UNDER WARRANTY WHEN I TOOK THE CAR IN ON 1/5/2009 WHILE THE CAR WAS STILL UNDER WARRANTY. I WAS NOT AWARE OF THE AIR BAG ISSUE NOT DEPLOYING UNFORTUNATELY UNTIL THE ACCIDENT IN APRIL OF 2010.
NHTSA ODI #10477641
71,080 miles · Sep 5, 2012
Air BagsSteeringCrashInjury
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SIDE HAD EXTENSIVE DAMAGES TO THE DOOR AND WAS NOT DRIVABLE. THE CONTACT SUSTAINED TRAUMATIC BRAIN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS RE…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SIDE HAD EXTENSIVE DAMAGES TO THE DOOR AND WAS NOT DRIVABLE. THE CONTACT SUSTAINED TRAUMATIC BRAIN INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS REPAIRED BY THE MANUFACTURER AND THE INSURANCE COMPANY WAS NOTIFIED. THE VEHICLE CONTINUES TO HAVE AIR BAG FAILURE. IN ADDITION, THE RACK AND PINION ROD WAS DEFECTIVE AND HAD TO BE REPAIRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 71,080 AND THE CURRENT MILEAGE WAS 103,000. UPDATED 9/26/12 *CN UPDATED 09/27/12
NHTSA ODI #10473939
73,000 miles · Aug 2, 2012
Power Train
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED TO THE RIGHT AND NEARLY CAUSED A CRASH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND THE CONTACT WAS INFORMED OF POSSIBLE UNDERGROUND WIRE DEFECTS. T…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED TO THE RIGHT AND NEARLY CAUSED A CRASH. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS AND THE CONTACT WAS INFORMED OF POSSIBLE UNDERGROUND WIRE DEFECTS. THE VEHICLE WAS REPAIRED AND THE DEALER OFFERED NO FURTHER ASSISTANCE. THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000 AND THE CURRENT MILEAGE WAS 74,000.
NHTSA ODI #10468990
112,000 miles · Jul 16, 2012
Fuel System, GasolinePower TrainFire
WHILE DRIVING ON THE HIGHWAY UNDER NORMAL OPERATING CONDITIONS, MY PROPERLY MAINTAINED AND UNMODIFIED 2005 CADILLAC CTS CAUGHT FIRE. THE FIRE CAUSED SIGNIFICANT DAMAGE TO THE DRIVE TRAIN AND FUEL TANK WITH THE PLASTIC FUEL TANK SECONDS AWAY FROM BEING TOTALLY BREACHED BY FLAMES AND LIKELY SIGNIFICANT INJURIES INCLUDING DEATH.…
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WHILE DRIVING ON THE HIGHWAY UNDER NORMAL OPERATING CONDITIONS, MY PROPERLY MAINTAINED AND UNMODIFIED 2005 CADILLAC CTS CAUGHT FIRE. THE FIRE CAUSED SIGNIFICANT DAMAGE TO THE DRIVE TRAIN AND FUEL TANK WITH THE PLASTIC FUEL TANK SECONDS AWAY FROM BEING TOTALLY BREACHED BY FLAMES AND LIKELY SIGNIFICANT INJURIES INCLUDING DEATH. THE FIRE BURNED FOR 30-40 MINUTES UNTIL THE RESPONDING FIREFIGHTERS WERE ABLE TO JACK UP THE VEHICLE AND EXTINGUISH THE FIRE WITH WATER FROM UNDERNEATH. FORTUNATELY, THE FIREFIGHTERS WERE ABLE TO EXTINGUISH THE VEHICLE FIRE PRIOR TO THE FUEL TANK BREACH WITH NO APPARENT RELATED INJURIES. PURSUANT TO AN EXPERT ANALYSIS AND REPORT, THE FOLLOWING MANUFACTURING AND/OR DESIGN DEFECTS SEQUENTIALLY CAUSED SAID FIRE: 1. WHILE DRIVING, THE REAR CARRIER PINION BEARING FAILED; 2. FAILED CARRIER PINION CAUSED EXCESSIVE PLAY IN THE PINION GEAR; 3. EXCESSIVE PLAY IN THE PINION GEAR CAUSED FAILURE OF THE PINION GEAR SEAL IN THE RING AND PINION HOUSING; 4. FAILED PINION GEAR SEAL ALLOWED THE REAR CARRIER LUBRICANT TO LEAK; 5. WITH VEHICLE IN MOTION, REAR CARRIER LUBRICANT CONTACTED ROTATING DRIVESHAFT ASSEMBLY; 6. ROTATING DRIVESHAFT AND PINION YOKE "SPRAYED" LUBRICANT IN THE REAR AXLE HOUSING AREA INCLUDING ONTO EXHAUST, PLASTIC FUEL TANK, RUBBER DRIVESHAFT COUPLER AND FLOOR PAN; 7. HEAT FROM EXHAUST OR PINION GEAR IGNITED LUBRICANT & SUBSEQUENT FIRE QUICKLY SPREAD ACROSS THE BOTTOM OF THE VEHICLE. EXPERT REPORT CONCLUDED THAT MANUFACTURING AND / OR DESIGN DEFECTS WERE PREVIOUSLY WELL-DOCUMENTED BY NHSA 2005 CADILLAC CTS NHSA OWNER COMPLAINTS AND SAID FIRE COULD HAVE BEEN PREVENTED BY VEHICLE MANUFACTURER THROUGH RECALL NOTICES AND USE OF NON-COMBUSTIBLE MATERIALS.
NHTSA ODI #10466203
25,273 miles · Jun 29, 2012
Air BagsElectrical System
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS FOUND ON THE WIRES UNDER THE FRONT PASSENGER SEAT. THE WIRES HAD A SHORT CIRCUIT AND FAILED TO RECOGNIZE WHEN A PASSENGER WAS SEATED. THE VEHICLE WAS REPAIRED BY R…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS FOUND ON THE WIRES UNDER THE FRONT PASSENGER SEAT. THE WIRES HAD A SHORT CIRCUIT AND FAILED TO RECOGNIZE WHEN A PASSENGER WAS SEATED. THE VEHICLE WAS REPAIRED BY REPLACING THE PASSENGER PRESENCE MODULE. THE CURRENT AND FAILURE MILEAGE WAS 25,273. UPDATED 7/26/12 *CN THE CONSUMER WAS INFORMED, IF THE VEHICLE WAS NOT REPAIRED, THE AIR BAG MAY DEPLOY EVEN WITHOUT A CRASH OCCURRING. UPDATED 07/30/12 UPDATED 08/02/12
NHTSA ODI #10463589
71,200 miles · May 31, 2012
Air Bags
TL* THE CONTACT OWNS A 2005 CADILLAC CTS-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CAUSING A DISTRACTION WHILE DRIVING. THE DEALER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRE…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS-V. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS CAUSING A DISTRACTION WHILE DRIVING. THE DEALER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 71,200 AND CURRENT MILEAGE WAS 71,448.
NHTSA ODI #10460144
Mileage unknown · May 16, 2012
Engine
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL AT AN EXCESSIVE RATE OF TWENTY QUARTS PER MONTH. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE WAS CONSUMING…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE CONSUMED OIL AT AN EXCESSIVE RATE OF TWENTY QUARTS PER MONTH. THE CONTACT ALSO STATED THAT THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE VEHICLE WAS CONSUMING OIL AT A NORMAL RATE. THERE WERE NO OIL LEAKS COMING FROM THE VEHICLE. THE DEALER SUGGESTED PERFORMING AN OIL CONSUMPTION TEST, BUT THE TEST WAS NOT PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 50,000.
NHTSA ODI #10458685
62,000 miles · Apr 27, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE OIL WAS LEAKING FROM AN UNKNOWN SOURCE AND THE CONTACT COULD NOT VISIBLY LOCATE A LEAK. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND ADVISED THAT THE CONNECTING ROD W…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE OIL WAS LEAKING FROM AN UNKNOWN SOURCE AND THE CONTACT COULD NOT VISIBLY LOCATE A LEAK. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND ADVISED THAT THE CONNECTING ROD WAS FRACTURED. IN ADDITION, THERE WERE TWO HOLES IN THE ENGINE BLOCK AND NO OIL IN THE ENGINE. THE DEALER INFORMED THE CONTACT THAT HE WOULD HAVE TO REPLACE THE ENGINE AT A COST OF $6000. THE MANUFACTURER WAS NOTIFIED WHO FILED A CLAIM ON BEHALF OF THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10456712
62,000 miles · Mar 23, 2012
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT WAS DRIVING 65 MPH AND CRASHED INTO SNOW REMOVAL EQUIPMENT. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED INJURIES TO HIS/HER LEGS. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT WAS DRIVING 65 MPH AND CRASHED INTO SNOW REMOVAL EQUIPMENT. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED INJURIES TO HIS/HER LEGS. THE POLICE WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE 62,000. UPDATED 04/27/12*LJ THE CONSUMER STATED THERE WERE INJURIES TO BOTH WRIST AND FOREHEAD, AS WELL AS NUMEROUS CUTS AND BRUISES. UPDATED 06/13/2012 *JS UPDATED 07/03/12.*JB UPDATED 08/28/12. *JB
NHTSA ODI #10452823
70,000 miles · Feb 21, 2012
Air Bags
TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLU…
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TL* THE CONTACT OWNS A 2005 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.
NHTSA ODI #10448788
Official recalls
6Sep 9, 2014
General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Consequence & remedy
Consequence: If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy: GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Dec 17, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Consequence & remedy
Consequence: NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAG'S DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM.
Remedy: DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Dec 20, 2007
ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Consequence & remedy
Consequence: A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Jan 25, 2006
CERTAIN VEHICLES EQUIPPED WITH V6 ENGINES MAY HAVE A CONDITION WHERE FUEL IS NO LONGER SUPPLIED TO THE ENGINE. THIS CONDITION OCCURS WITHOUT THE ILLUMINATION OF THE FUEL LEVEL LOW INDICATOR LIGHT OR THE WARNING CHIME.
Consequence & remedy
Consequence: IF THE ENGINE STOPS RUNNING, THE OPERATOR WILL NOT BE ABLE TO RESTART THE VEHICLE WHICH COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ELECTRONIC CONTROL MODULE (ECM) WITH NEW SOFTWARE FREE OF CHARGE. OWNERS WERE NOTIFIED IN DECEMBER 2005 AND ASKED TO MAINTAIN AT LEAST 1/4 OF A TANK FUEL LEVEL TO AVOID THIS CONDITION UNTIL THE PARTS ARE AVAILABLE. THE PARTS ARE NOW AVAILABLE, OWNER RENOTIFICATION BEGAN ON MARCH 23, 2006. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EQ11001 · Iee Passenger Sensing System Mats
Opened Feb 7, 2011 · Closed Jul 19, 2011
Status: closed (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
On December 17, 2010, General Motors (GM) notified the NHTSA that it had decided certain 2005 - 2007 model year Cadillac CTS vehicles contain a safety related defect.GM stated that certain CTS vehicles contain a passenger sensing system mat, manufactured by IEE, in the front passenger seat that may flex causing the mat to kink, bend or fold.If this flexing causes the connections in the mat to break, the passenger airbag could become disabled.Non-deployment of the front passenger air bag in the event of a crash necessitating that air bag's deployment may reduce protection of the passenger and increase the risk or severity of injury to them.This issue was assigned recall number 10V-644.On February 8, 2011, RMD mailed an information request (IR) letter to IEE requesting a list of purchasers for any company that was sold the same or similar defective mats.RMD also requested IEE supply the year, make and models of compatible vehicles for each of the mats it listed in its response.IEE responded on February 15, 2011, reporting that the mats recalled in GM recall 10V-644 were developed specifically for the 2005-2007 Cadillac CTS.IEE noted that, ...the CTS Sensor Mat is not the same or similar to any other sensor mat manufactured by IEE.IEE further explained that the sensor mats were sold to Lear Corp. (Lear), for incorporation into seat assemblies, with the seat assemblies finally being sold to GM.Also, some sensor mats were sold to Integrated Manufacturing and Assembly, LLC (IMA) who would then re-sell the mats to GM to use as service parts.Ultimately, these parts were all sold to GM for use in the 2005-2007 Cadillac CTS vehicles.According to its 10V-644 Defect Report, GM reported that some vehicles outside the recall population have ...significantly lower incident rates and will be provided a special coverage.This special coverage includes a free repair should the same issue occur to non-recalled 2005-2007 Cadillac CTS vehicles up to 10 years or 120,000 miles.On April 7, 2011, RMD mailed an IR letter to GM to gather more information on GM's decision to only recall a portion of the vehicles that contained the subject IEE mats.RMD also requested that GM provide updated to current warranty claims, field reports, and other field information for CTS vehicles both recalled and those under the special coverage.On May 19, 2011, GM responded with a letter and several CD attachments that were submitted to NHTSA's Office of the Chief Counsel along with a request for confidentiality.GM confirmed that the IEE mats recalled in 10V-644 were only used in the 2005-2007 Cadillac CTS.GM also explained its reasoning in only recalling a portion of the CTS vehicles containing IEE mats.Due to various production phases, error detections, and false corrections, certain vehicles were more prone to mat failures than other vehicles.GM identified 4 distinct seat assembly production periods and chose to recall CTS vehicles depending on which seat assembly each vehicle received.Examining the data submitted in regards to warranty claims, field reports, and incidents, the CTS vehicles that were included in the safety recall were responsible for about 80% of the overall claims.CTS vehicles included in the special coverage (essentially an extended warranty), those with seat assemblies from other identified production phases, were responsible for about 20% of the overall claims.As GM has provided clear data to support its recall decision and since no other manufacturer has installed these same or similar passenger sensing system mats / seat assemblies in their vehicles, this Equipment Query is satisfied.This EQ is cl
EA07017 · Rear Drivetrain Component Failure
Opened Dec 7, 2007 · Closed Jul 16, 2008
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
IN JULY OF 2007 THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE07-037 TO INVESTIGATE ALLEGATIONS THAT THE REAR DIFFERENTIAL MAY FAIL CAUSING A LOSS OF MOTIVE POWER, AND IN SOME INSTANCES A LOSS OF CONTROL, IN MODEL YEAR (MY) 2004 THROUGH 2006 CADILLAC CTS, CTS-V, AND STS VEHICLES.AS A RESULT OF THAT INVESTIGATION GM ISSUED RECALL 07V-589 TO CORRECT A LEAKING PINION SEAL PROBLEM.EA07-017 WAS OPENED TO INVESTIGATE COMPLAINTS OF FRACTURED REAR DIFFERENTIAL HOUSINGS OR REAR HALF SHAFTS IN HIGH PERFORMANCE CADILLAC CTS-V VEHICLES.ACCORDING TO GM, THESE FAILURES RESULTED FROM THE CUMULATIVE DAMAGE FROM MULTIPLE POWER HOP EVENTS THAT CAN OCCUR DURING VERY AGGRESSIVE DRIVING. IN FEBRUARY 2008 INVESTIGATORS FROM ODI MET WITH GM REPRESENTATIVES TO CONDUCT TESTING OF THE SUBJECT CTS-V VEHICLES.DURING THE TESTING THE SUBJECT VEHICLES WERE SUBJECTED TO CONSIDERABLE TORSIONAL FORCES FROM STANDING STARTS AND WHILE DRIVING.POWER HOP OCCURRED DURING SOME OF THE MOST AGGRESSIVE DRIVING MANEUVERS.THE TESTING DID NOT RESULT IN FAILURE OF ANY REAR DRIVETRAIN COMPONENTS.THE ENGINEERING DESIGN AND TESTING DATA SUPPLIED TO ODI BY GM AND THE RESULTS OF THE TESTING CONDUCTED BY ODI TEND TO SUPPORT GM'S POSITION THAT THE DIFFERENTIAL DESIGN IS NOT DEFECTIVE. COMPLAINTS LISTED IN THE FAILURE REPORT DO NOT INCLUDE THOSE INDICATIVE OF FAILURE OF THE REAR PINION SEAL IN CTS-V VEHICLES COVERED BY RECALL 07V-589. FURTHER INVESTIGATION IN THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.SEE ATTACHED CLOSING REPORT FOR FURTHER DETAILS.
PE07037 · Failure Of The Rear Differential
Opened Jul 17, 2007 · Closed Dec 27, 2007
Status: closed (inferred from source dates) · Power Train:driveline:differential Unit
ODI EVALUATED TWO DIFFERENT ALLEGED DEFECTS INVOLVING REAR DRIVETRAIN COMPONENTS DURING THIS PRELIMINARY EVALUATION.GM IS CONDUCTING A RECALL TO ADDRESS ONE OF THE DEFECT CONDITIONS AND ODI HAS OPENED AN ENGINEERING ANALYSIS TO CONTINUE ITS INVESTIGATION OF THE OTHER ALLEGED DEFECT. ON DECEMBER 19, 2007, GM SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING DEFECTIVE REAR AXLE PINION SEALS IN APPROXIMATELY 275,936 MODEL YEAR (MY) 2005-07 CADILLAC CTS, STS AND SRX VEHICLES AS WELL AS MY 2006-07 PONTIAC SOLSTICE AND MY 2007 SATURN SKY VEHICLES (RECALL 07V-589).ON STS AND SRX VEHICLES WITH ALL WHEEL DRIVE, THE FRONT AXLE PINION SEAL ALSO DOES NOT MEET ALL OF GM'S SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.GM INDICATED THAT THE SEAL SUPPLIER MADE AN UNAUTHORIZED CHANGE TO THE PINION SEAL MATERIAL.LEAKING PINION SEALS COULD RESULT IN LOSS OF REAR DIFFERENTIAL LUBRICATION WHICH COULD RESULT IN REAR WHEEL LOCK-UP AND LOSS OF VEHICLE CONTROL. ON DECEMBER 7, 2007, ODI OPENED AN ENGINEERING ANALYSIS (EA07-017) TO INVESTIGATE COMPLAINTS OF REAR DRIVETRAIN COMPONENT FAILURE (E.G., FRACTURED REAR DIFFERENTIAL CARRIER HOUSING OR REAR AXLE HALF SHAFTS) WHILE DRIVING IN APPROXIMATELY 7,600 MY 2004 THROUGH 2006 CADILLAC CTS-V VEHICLES.THIS CONDITION MAY RESULT IN A LOSS OF MOTIVE POWER AND VEHICLE DISABLEMENT AND IS NOT ADDRESSED BY RECALL 07V-589.ODI IDENTIFIED 35 COMPLAINTS (16 TO ODI AND 19 TO GM) AND 128 WARRANTY CLAIMS POTENTIALLY RELATED TO THIS CONDITION (SEE EA07-017 OPENING RESUME).THESE COMPLAINTS ARE NOT INCLUDED IN THE FAILURE REPORT SUMMARY OF THIS CLOSING RESUME. THE COMPLAINTS AND WARRANTY FIGURES GIVEN IN THIS RESUME ARE LIMITED TO THOSE THAT (A) ARE MOST LIKELY CAUSED BY A LEAKING REAR PINION SEAL; AND (B) RESULTED IN AN ALLEGATION OF A REAR DIFFERENTIAL FAILURE WHILE DRIVING.THE DATA DO NOT INCLUDE ALL REPORTS OF SEAL LEAKAGE.
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