NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reportsMileage unknown · Sep 19, 2014
Electrical System
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE REMAINED ON. THE CONTACT ALSO STATED THAT THE IGNITION COULD BE TURNED WITHOUT A KEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE ENGINE REMAINED ON. THE CONTACT ALSO STATED THAT THE IGNITION COULD BE TURNED WITHOUT A KEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10637655
96,000 miles · Sep 9, 2014
Engine
I HAVE HAD MY CAR STOP RUNNING SEVERAL TIMES DURING THE TIME I HAVE OWNED IT... IT HAS ALWAYS BEEN AT A STOP LIGHT. THE CAR JUST SHUTS OFF. I HAVE TO RESTART IT AGAIN. IT DOES IT ON OCCASION , SOMETIMES MONTHS APART. I AM JUST HOPING THAT IT WILL NEVER SHUT OFF LIKE THAT WHILE DRIVING DOWN THE HIGHWAY. *TR
NHTSA ODI #10632038
92,509 miles · Sep 5, 2014
Electrical System
WHILE ENTERING THE HIGHWAY AT ABOUT 50MPH I NOTICED WELL INTO A LEFT VEERING MERGE, THAT MY VEHICLE ENGINE HAD SHUT OFF. ALL THE ACCESSORIES WERE STILL RUNNING AS FAR AS RADIO AND AIR CONDITIONER WHILE THE BATTERY LIGHT FLASHED ON THE DASH. MY STEERING WHEEL LOCKED IN A COCKED POSITION AS WELL AS LOSING THE ABILITY TO STOP THE V…
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WHILE ENTERING THE HIGHWAY AT ABOUT 50MPH I NOTICED WELL INTO A LEFT VEERING MERGE, THAT MY VEHICLE ENGINE HAD SHUT OFF. ALL THE ACCESSORIES WERE STILL RUNNING AS FAR AS RADIO AND AIR CONDITIONER WHILE THE BATTERY LIGHT FLASHED ON THE DASH. MY STEERING WHEEL LOCKED IN A COCKED POSITION AS WELL AS LOSING THE ABILITY TO STOP THE VEHICLE WITH THE BRAKES. I WAS FORCED TO SLAM THE EMERGENCY BRAKE TO THE FLOOR TO GET MY VEHICLE TO STOP BEFORE BEING CRUNCHED FROM ONCOMING HIGHWAY TRAFFIC AT 60 TO 80+ MPH. WHILE ALSO TRYING TO AVOID FROM BEING REAR ENDED! ONCE I FINALLY GOT THE VEHICLE STOPPED I WAS ABLE PLACE IT INTO PARK AND TURN THE KEY TO THE "OFF" POSITION. AFTER RESTARTING THE IGNITION THE CAR SEEMED FINE. *TR
NHTSA ODI #10631177
102,000 miles · Aug 22, 2014
Engine
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN INTERNAL LEAK IN THE ENGINE AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAI…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN INTERNAL LEAK IN THE ENGINE AND THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
NHTSA ODI #10627472
Mileage unknown · Aug 20, 2014
Engine
MY CTS HAVE BEEN IN THE SHOP NUMEROUS TIME FOR SMOKE AND THE SMELL OF OIL BURNING COMING FROM THE ENGINE COMPARTMENT.AFTER YEARS OF TAKING MY VEHICLE TO THE DEALERSHIP AND HAVING PARTS REPLACE THE PROBLEM STILL OCCUR. *TR
NHTSA ODI #10626922
92,000 miles · Aug 18, 2014
Electronic Stability Control (esc)Power Train
DRIVING DOWN ROAD IT JUST CUT OFF OTHER TIMES IT JUST WOULD NOT START I HAVE HAD IT 3YRS AND ONLY GOT TO DRIVE IT 2 MTHS I REALLY WANTED THIS CAR BUT NEVER KNEW WHAT WAS GOING TO HAPPEN!ALSO SOME KIND OF SEAL WE HAD FIXED BLEW MAYBE A WEEK AFTER IT WAS FIXED. *TR
NHTSA ODI #10626124
145,197 miles · Aug 5, 2014
EngineTraction Control System
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 50 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SIX MINUTES, BUT IT SHOOK AND IDLED ROUGHLY. THE FAILURE OCCURRED TWENTY TIMES. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING 50 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER SIX MINUTES, BUT IT SHOOK AND IDLED ROUGHLY. THE FAILURE OCCURRED TWENTY TIMES. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,197.
NHTSA ODI #10618975
105,000 miles · Jul 25, 2014
Electrical SystemEngineVehicle Speed Control
WHILE DRIVING TURNING LEFT ONTO AN EXPRESSWAY ENTRANCE MY ENGINE SHUT DOWN I BELIEVE IT WAS THE IGNITION SWITCH. I'VE TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY CAN'T SEEM TO FIND A SOLUTION. I AM IN FEAR THAT ONE DAY THIS CAR WILL LOSE POWER AT THE WRONG TIME AND CAUSE A SERIOUS IF NOT FATAL ACCIDENT. I WOULD LIKE …
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WHILE DRIVING TURNING LEFT ONTO AN EXPRESSWAY ENTRANCE MY ENGINE SHUT DOWN I BELIEVE IT WAS THE IGNITION SWITCH. I'VE TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY CAN'T SEEM TO FIND A SOLUTION. I AM IN FEAR THAT ONE DAY THIS CAR WILL LOSE POWER AT THE WRONG TIME AND CAUSE A SERIOUS IF NOT FATAL ACCIDENT. I WOULD LIKE THE PROBLEM FIXED OR A REIMBURSEMENT TO INVEST IN A NEW VEHICLE BEFORE IT IS TOO LATE. *TR
NHTSA ODI #10616213
140,000 miles · Jun 17, 2014
Electronic Stability Control (esc)Suspension
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE STABILIZATION WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED SHAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE STABILIZATION WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED SHAKING ABNORMALLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 166,000. UPDATED 8/28/14*CN UPDATED 9/10/2014 *JS
NHTSA ODI #10599025
135,000 miles · Jun 17, 2014
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG AND ANTI-THEFT WARNING LAMP ILLUMINATED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE RUNNING LIGHTS AND THE FOG LIGHTS REMAINED ILLUMINATED AND FAILED TO TURN OFF EVEN WHEN THE KEY WAS REMOVED OUT OF THE IGNITION SWITCH. IN ADDITION, THE CONTA…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG AND ANTI-THEFT WARNING LAMP ILLUMINATED INTERMITTENTLY. ALSO, THE CONTACT MENTIONED THAT THE RUNNING LIGHTS AND THE FOG LIGHTS REMAINED ILLUMINATED AND FAILED TO TURN OFF EVEN WHEN THE KEY WAS REMOVED OUT OF THE IGNITION SWITCH. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN OFF THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 12/09/14*LJ UPDATED 08/23/2017*CT
NHTSA ODI #10598792
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗