NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports18,698 miles · Apr 21, 2005
Power Train
HAVE 2003 CADILLAC CTS, HAD THE DIFFERENTIAL REPLACED BECAUSE IT WAS HOWLING & GETTING WORSE (THIS IS COMMON COMPLAINT BY OWNERS OF 2003 - 2005 CTS MODELS - SEE CADILLAC USERS GROUP, CTS FORUM). PICKED UP CAR AFTER DIFFERENTIAL WAS REPLACED. DROVE APPROXIMATELY 2 MILES FROM DEALER WHEN DIFFERENTIAL LOCKED UP AT 50 MPH. MANAGE…
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HAVE 2003 CADILLAC CTS, HAD THE DIFFERENTIAL REPLACED BECAUSE IT WAS HOWLING & GETTING WORSE (THIS IS COMMON COMPLAINT BY OWNERS OF 2003 - 2005 CTS MODELS - SEE CADILLAC USERS GROUP, CTS FORUM). PICKED UP CAR AFTER DIFFERENTIAL WAS REPLACED. DROVE APPROXIMATELY 2 MILES FROM DEALER WHEN DIFFERENTIAL LOCKED UP AT 50 MPH. MANAGED TO CONTROL SLIDE/SKID AND SLIDE OFF FOUR-LANE ROAD SURFACE WITHOUT HITTING OTHER VEHICLES, BUT HAD IT HAPPENED A MILE FURTHER DOWN THE ROAD, I'D HAVE BEEN ON I-85 IN HEAVY INTERSTATE TRAFFIC AT 70 MPH... DEALER REPLACED FAILED REAR END WITH ANOTHER NEW ONE WHICH, THUS FAR (500 MILES OR SO) IS TROUBLE-FREE, BUT IN VIEW OF THE PROBLEMS I & OTHERS HAVE EXPERIENCED WITH THESE UNITS, I HAVE LITTLE CONFIDENCE THAT THE BASIC PROBLEM HAS BEEN RESOLVED. UNCOMFORTABLE AT THOUGHT OF DEPENDING ON VEHICLE FROM BOTH SAFETY & BASIC TRANSPORT ASPECT - RELUCTANT TO CONTEMPLATE A LONG DISTANCE TRIP FOR THESE REASONS. CALLED CADILLAC & THEY SENT A WARRANTY RIDER EXTENDING COVERAGE OF THE DIFFERENTIAL/CARRIER ASSEMBLY TO 2010 OR 100,000 MILES, WHICH IS USEFUL. HOWEVER, GM MINDSET SEEMS TO BE THAT IT IS CHEAPER TO REPLACE THESE UNITS AS THEY FAIL WITH NEW UNITS WITH THE SAME FLAW , THAN IT IS TO DETERMINE WHY THEY ARE FAILING, CORRECT THE FLAW & PROVIDE OWNERS WITH REDESIGNED, SAFE UNITS. I MAY BE OFF A BIT ON THE ACTUAL DATE OF THE INCIDENT INVOLVING FAILURE OF DIFFERENTIAL AS MY DEALER, CLASSIC CADILLAC IN MONTGOMERY, AL, HAS NOT AS OF YET PROVIDED ME A COPY OF THE PAPERWORK DOCUMENTING THE INCIDENT & INSTALLATION OF THE THIRD DIFFERENTIAL. I CALLED MY SERVICE REP YESTERDAY & HE APOLOGIZED FOR THE "OVERSIGHT" & SAID THEY'D MAIL ME THE DOCUMENTATION. THE DIFFERENTIAL THAT SEIZED IS NOT AVAILABLE - I TOLD THEM I WANTED TO SEE IT, BUT WAS INFORMED THAT THEY HAD TO SEND IT BACK IN ORDER TO GET ANOTHER REPLACEMENT. *NM
NHTSA ODI #10118204
26,000 miles · Apr 18, 2005
Power TrainService Brakes, AirSuspension
THERE NEEDS TO BE AN IN-DEPTH INVESTIGATION REGARDING THE NUMBER OF CTS AND CTS-V REAR DIFFERENTIALS THAT HAVE BEEN REPLACED. I HAVE NOW BEEN THROUGH 2 PERSONALLY, AND AN ONLINE POLL OF 65 CTS-V OWNERS SHOWED THIS: 26% HAVE HAD 1 REPLACEMENT, 5% HAVE HAD 2 OR MORE REPLACED, AND 8% HAVE HAD 3 OR MORE REPLACED. THE LINK FOR THIS…
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THERE NEEDS TO BE AN IN-DEPTH INVESTIGATION REGARDING THE NUMBER OF CTS AND CTS-V REAR DIFFERENTIALS THAT HAVE BEEN REPLACED. I HAVE NOW BEEN THROUGH 2 PERSONALLY, AND AN ONLINE POLL OF 65 CTS-V OWNERS SHOWED THIS: 26% HAVE HAD 1 REPLACEMENT, 5% HAVE HAD 2 OR MORE REPLACED, AND 8% HAVE HAD 3 OR MORE REPLACED. THE LINK FOR THIS POLL IS: HTTP://CADILLACFORUMS.COM/FORUMS/SHOWTHREAD.PHP?P=305662&POSTED=1#POST305662. PLEASE CONTACT ME REGARDING ANY INFORMATION LEARNED. THANK YOU. *AK!
NHTSA ODI #10118067
Mileage unknown · Mar 2, 2005
Structure
CADILLAC CTS 2003 REPLACED CAR SIDE PANEL. *BF THE CONSUMER NOTICED THERE WAS A FOAM INSULATION ABSORBENT MATERIAL INJECTED IN THE ROCKER WITHIN THE INNER AND OUTER PAN. THE CONSUMER STATE THE MATERIAL USED WAS FOUND TO HIGHLY FLAMMABLE. *JB
NHTSA ODI #10113421
Mileage unknown · Feb 15, 2005
Power TrainUnknown Or Other
BOUGHT CAR IN AUGUST OF 2004, THIS IS THE FOURTH TIME CAR HAS BEEN PUT IN SHOP. CAR WOULD BE STILL RUNNING BUT "ENGINE REDUCE POWER DISPLAYED ON SCREEN", NO GAS WOULD GO TO PEDAL I WOULD HAVE TO COAST TO A SAFE LOCATION. DEALER CLAIMS IT IS THE THROTTLE BODY, EACH TIME THEY SAY THEY HAVE REPAIRED IT BUT THIS IS NUMBER 4. REPL…
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BOUGHT CAR IN AUGUST OF 2004, THIS IS THE FOURTH TIME CAR HAS BEEN PUT IN SHOP. CAR WOULD BE STILL RUNNING BUT "ENGINE REDUCE POWER DISPLAYED ON SCREEN", NO GAS WOULD GO TO PEDAL I WOULD HAVE TO COAST TO A SAFE LOCATION. DEALER CLAIMS IT IS THE THROTTLE BODY, EACH TIME THEY SAY THEY HAVE REPAIRED IT BUT THIS IS NUMBER 4. REPLACED A COMPUTER CHIP, FLUSHED OUT THROTTLE BODY COMPONENT, REPLACE CRAKED CRANK SHAFT CASE, HAVEN'T HEARD WHAT NOW THEY ARE REPLACING.
NHTSA ODI #10110576
14,940 miles · Feb 7, 2005
Electrical System
THE CONSUMER EXPERIENCED AN ELECTRICAL DEFECT. HEADLIGHTS, DASHBOARD, AND OTHER ILLUMINATION COMPONENTS WORKED INTERMITTENTLY. ALSO, BATTERY HAD TO BE REPLACED. *AK *JB
NHTSA ODI #10106991
Mileage unknown · Jan 27, 2005
Engine And Engine CoolingFire
2003 CADILLAC CTS, NO SEVICE LIGHTS ON, WHEN STOPPED AT LIGHT, SMOKE COMING FROM UNDER THE HOOD, THEN SMOKE INSIDE OF THE CAR. TURNED OFF ENGINE AND ASSISTANCE OPENED THE HOOD, FLAME UNDER HOOD AND SMOKE FROM FIRE NEAR BATTERY. WAS TOLD THAT PVC VALVE BURST UNDER PRESSURE FROM COLD OUTSIDE TEMPERATURES, CAUSED OIL TO SPRAY OVER…
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2003 CADILLAC CTS, NO SEVICE LIGHTS ON, WHEN STOPPED AT LIGHT, SMOKE COMING FROM UNDER THE HOOD, THEN SMOKE INSIDE OF THE CAR. TURNED OFF ENGINE AND ASSISTANCE OPENED THE HOOD, FLAME UNDER HOOD AND SMOKE FROM FIRE NEAR BATTERY. WAS TOLD THAT PVC VALVE BURST UNDER PRESSURE FROM COLD OUTSIDE TEMPERATURES, CAUSED OIL TO SPRAY OVER ENGINE AND UNDER HOOD AND BECAUSE ENGINE WAS HOT FROM USE, CAUSED IT TO IGNITE. ALSO TOLD THAT THIS WAS THE 3-4TH CAR REPORTED LAST WEEK TO ONE DEALERSHIP WITH SAME PROBLEM. NOT SURE WHAT REPAIRS WERE DONE, CAR IS REPAIRED TODAY.*AK
NHTSA ODI #10108021
Mileage unknown · Dec 28, 2004
Air BagsCrashInjury
THE CONSUMER WAS INVOLVED IN COLLISION AT 65 MILES PER HOUR DUE TO BAD WEATHER AND THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE OWNER WILL CONTACT MANUFACTURER. *JB
NHTSA ODI #10105399
Mileage unknown · Dec 8, 2004
Air BagsSeatsCrashInjury
WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THE HEAD REST FAILED. CONSUMER, AND PASSENGER SUSTAINED NECK INJURIES. *AK...CONSUMER AND WIFVE SUFFERED WHIPLASH. IT REQUIRED SEVERAL MONTHS OF DOCTOR VISITS AND PHYSICAL THERAPY. *AK
NHTSA ODI #10103370
72,300 miles · Nov 28, 2004
Power Train
NOTICED A HIGH-PITCHED WHINE COMING FROM REAR AT 50000 MILES. STOPPED BY THE DEALERSHIP, THE SERVICE MANAGER DROVE THE VEHICLE AND STATED IT WAS THE TIRES CAUSING THE NOISE. CONTINUED TO DRIVE THE VEHICLE, SOUND BECAME MORE PRONOUNCED. A CHECK ENGINE LIGHT APPEARED, SO NEEDED TO SERVICE THE CAR. THIS REPAIR WAS UNRELATED TO …
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NOTICED A HIGH-PITCHED WHINE COMING FROM REAR AT 50000 MILES. STOPPED BY THE DEALERSHIP, THE SERVICE MANAGER DROVE THE VEHICLE AND STATED IT WAS THE TIRES CAUSING THE NOISE. CONTINUED TO DRIVE THE VEHICLE, SOUND BECAME MORE PRONOUNCED. A CHECK ENGINE LIGHT APPEARED, SO NEEDED TO SERVICE THE CAR. THIS REPAIR WAS UNRELATED TO THE WHINE, AN EMISSION CONTROL VALVE HAD FAILED. WHILE AT THE DEALERSHIP REQUESTED THEY CHECK, AGAIN, THE WHINE FROM THE REAR. WAS NOTIFIED THAT INDEED IT WAS THE DIFFERENTIAL THAT NEEDED REPLACING. HAVE NOT TAKEN POSSESSION OF THE VEHICLE, BUT AM CONCERNED ABOUT DRIVING IT NOW. MUCH CONCERNED ABOUT THE RELIABILITY OF THE VEHICLE.*AK
NHTSA ODI #10100636
13,000 miles · Nov 24, 2004
Service Brakes, HydraulicSteeringCrash
RECALL 03V115000 CONCERNING INTERMEDIATE STEERING SHAFT BOLT. WHILE DRIVING 5-10 MPH VEHICLE SUDDENLY LOST, STEERING GEAR OFF TO THE RIGHT AND HIT A CURB. THIS WAS THE SECOND INCIDENT THAT OCCURRED WITH THIS ISSUE. *AK THE CONSUMER STATED THAT AT THE TIME OF THE ACCIDENT THE BREAK LINE WAS BAD AS INDICATED ON THE TRACTION CO…
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RECALL 03V115000 CONCERNING INTERMEDIATE STEERING SHAFT BOLT. WHILE DRIVING 5-10 MPH VEHICLE SUDDENLY LOST, STEERING GEAR OFF TO THE RIGHT AND HIT A CURB. THIS WAS THE SECOND INCIDENT THAT OCCURRED WITH THIS ISSUE. *AK THE CONSUMER STATED THAT AT THE TIME OF THE ACCIDENT THE BREAK LINE WAS BAD AS INDICATED ON THE TRACTION CONTROL INDICATOR. *TC
NHTSA ODI #10091808
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗