NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports59,225 miles · Jan 14, 2011
Service Brakes, Hydraulic
NHTSA CAMPAIGN # 10V10500 RE; CADILLAC CTS MODELS BRAKE LINE CORROSION PROBLEMS DOES NOT GO FAR ENOUGH IN SCOPE, IN MY OPINION. OUR RECENTLY PURCHASED 2003 CTS HAD NO RECORD OF COMPLIANCE WITH THIS RECALL. IN FACT, BOTH OUR LOCAL DEALER AND CADILLAC CORPORATE CUST SERVICE SAID THEY SHOWED THIS RECALL DID NOT APPLY TO OUR VECHICL…
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NHTSA CAMPAIGN # 10V10500 RE; CADILLAC CTS MODELS BRAKE LINE CORROSION PROBLEMS DOES NOT GO FAR ENOUGH IN SCOPE, IN MY OPINION. OUR RECENTLY PURCHASED 2003 CTS HAD NO RECORD OF COMPLIANCE WITH THIS RECALL. IN FACT, BOTH OUR LOCAL DEALER AND CADILLAC CORPORATE CUST SERVICE SAID THEY SHOWED THIS RECALL DID NOT APPLY TO OUR VECHICLE. BEING SKEPTICAL OF THAT ASSERTION BECAUSE THIS VEHICLE HAD SPENT IT'S FIRST TWO YEARS IN CONNECTICUT ON LEASE, I HAD THE BRAKE SYSTEM INSPECTED AT A LOCAL SHOP. THEY FOUND (AND I WITNESSED) THE BADLY CORRODED BRAKE HOSE FITTINGS. AS THE MECHANIC PUSHED ON THE L.H. RUBBER SLEEVE COVERING THE HOSE TO METAL TUBE JUNCTION TO SEE THE EXTENT OF THE RUST, THE HOSE SEPARATED FROM THE TUBE !! THIS WITH ONLY THE PRESSURE APPLIED WITH ONE FINGER !! WE WERE ONE HARD BRAKING APPLICATION FROM A POSSIBLE ACCIDENT !! BUT THERE ARE OTHER AREAS OF CONCERN, AND THOSE ARE THE METAL TUBING LINES IN THE FRONT OF THE CHASSIS THAT ARE PART OF THE HYDRAULIC BRAKING ( AND ANTI-SKID) SYSTEMS. MANY OF THESE LINES ARE HEAVILY RUSTED, MAKING THEM AS MUCH A CONTRIBUTOR TO BRAKE FAILURE AS THE HOSES.! I BELIEVE THESE LINES SHOULD BE SUBJECT TO A RECALL OR EXPANSION OF THE HOSE RECALL. *TR
NHTSA ODI #10376656
Mileage unknown · Jan 13, 2011
Unknown Or Other
THE TRUNK WILL NOT STAY UP. IT CONTINUOUSLY SLAM DOWN. IT HAS FALLEN ON BOTH MY HUSBAND AN MY HEAD AND SHOULDERS. IT HAS BECOME VERY DANGEROUS AND GENERAL MOTORS WILL NOT CORRECT IT, SAYS CAR TOO OLD. ALL OWNERS BE CAREFUL!!
NHTSA ODI #10377432
68,782 miles · Dec 29, 2010
Engine And Engine CoolingEquipmentExterior Lighting
I'VE HAD NUMEROUS PROBLEMS EVER SINCE I BOUGHT MY 2003 CADILLAC CTS. MY ENGINE STARTS SMOKING UNDER THE HOOD WHEN I TURN ON MY HEATER WHEN IT'S COLD OUTSIDE. I REPLACED MY BRAKE LIGHTS SEVERAL TIMES. MY WINDSHIELD WIPER MODULE IS BROKE. I HAD TO GET A NEW MOTOR FOR MY WINDOW BECAUSE THAT BROKE. I HAD NOTHING BUT PROBLEMS WITH T…
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I'VE HAD NUMEROUS PROBLEMS EVER SINCE I BOUGHT MY 2003 CADILLAC CTS. MY ENGINE STARTS SMOKING UNDER THE HOOD WHEN I TURN ON MY HEATER WHEN IT'S COLD OUTSIDE. I REPLACED MY BRAKE LIGHTS SEVERAL TIMES. MY WINDSHIELD WIPER MODULE IS BROKE. I HAD TO GET A NEW MOTOR FOR MY WINDOW BECAUSE THAT BROKE. I HAD NOTHING BUT PROBLEMS WITH THIS CAR AND MANY OTHER PEOPLE HAVE THE SAME CONDITIONS AS ME. WHY ISN'T IT ON RECALL ??? I MEAN WE PAID GOOD MONEY FOR IT SO WE SHOULD GET THE SAME QUALITY BACK !!! I KNOW GM HAS TO REVIEW OUR COMMENTS. THEY JUST DON'T CARE ABOUT THERE CUSTOMERS. GM NEEDS BETTER CUSTOMER SERVICE BECAUSE THERE SERVICE SUCKS!!!! RECALL....RECALL....RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
NHTSA ODI #10373347
109,000 miles · Nov 1, 2010
Air BagsCrash
LOST CONTROL OF 2003 CADILLAC CTS ON THE MASS PIKE - HIT THE JERSEY BARRIER AT 65 MILES PER HOUR, CAREENED ACROSS THREE LANES OF TRAFFIC AND HIT A TREE. CAR WAS DECLARED A TOTAL LOSS. NONE OF THE AIRBAGS DEPLOYED. *TR
NHTSA ODI #10363553
70,000 miles · Nov 1, 2010
Electrical SystemElectronic Stability Control (esc)Engine And Engine Cooling
2003 CTS - SERVICE TRACKING SYSTEM BEGAN TO DISPLAY AND ENGAGE FREQUENTLY. TOOK TO LOCAL DEALER AND WAS TOLD NOTHING WAS WRONG WITH VEHICLE. PROBLEM CONTINUED AND BEGAN VIBRATING BADLY AND PULLING TOWARD LEFT (UNABLE TO BRAKE). RETURNED VEHICLE SEVERAL TIMES BEFORE THEY REPLACED "STEERING SENSOR" $650.00. TWO MONTHS LATER BEGAN…
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2003 CTS - SERVICE TRACKING SYSTEM BEGAN TO DISPLAY AND ENGAGE FREQUENTLY. TOOK TO LOCAL DEALER AND WAS TOLD NOTHING WAS WRONG WITH VEHICLE. PROBLEM CONTINUED AND BEGAN VIBRATING BADLY AND PULLING TOWARD LEFT (UNABLE TO BRAKE). RETURNED VEHICLE SEVERAL TIMES BEFORE THEY REPLACED "STEERING SENSOR" $650.00. TWO MONTHS LATER BEGAN TO LOSE POWER IMMEDIATELY AFTER START UP, DEALER REPLACED BATTERY. WHILE DRIVING VEHICLE HOME PROBLEM BEGAN AGAIN. DISPLAYED LOW BATTERY, THEN MULTIPLE WARNING LIGHTS FOR SERVICE (ABS, TRACKING, AIRBAG ECT...). RETURNED VEHICLE TO DEALER AND THEY ARE CURRENTLY REPLACING ALTERNATOR. I HAVE NO CONFIDENCE THAT THIS IS THE REAL PROBLEM BASED ON WHAT I HAVE READ ON-LINE REGARDING THIS SAME ISSUE. I ALSO HAVE SAME LEAKAGE ISSUES FROM BOTH COOLANT AND OIL SOURCES THAT I HAVE READ ON-LINE. DEALER CONTINUES TO TELL ME TO REPLACE BOTH GASKETS AND THERMOSTAT. THESE AGAIN ARE COMMON ISSUES THAT ARE POSTED CONSISTENTLY ON-LINE BY CONSUMERS. THESE ARE SERIOUSLY DANGEROUS FAILURES BASED ON PEOPLE'S PERSONAL SAFETY. GM MUST STEP UP AND HONOR THESE SAFETY ISSUES BY RECALLING THESE ITEMS. INABILITY TO CONTROL VEHICLE DUE TO TRACKING SYSTEM ENGAGING AND NOT ABLE TO BRAKE, VEHICLE LOSING POWER AND STALLING WHILE DRIVING 50 MILES AN HOUR, AND LASTLY FIRE HAZARD DUE TO LEAKING PLASTIC VALVE COVER GASKETS. *TR
NHTSA ODI #10363493
5,000 miles · Sep 24, 2010
Engine And Engine Cooling
DRIVING OUR 2003 CTS IT WILL SHUT OFF WITHOUT NOTICE. IT WAS PUT ON A MACHINE AND NOTHING SHOWED WRONG SINCE 2003. EVENTUALLY IT SHUT OFF AND WOULD STARTUP FOR 45 MIN (2010) THE CRANK SENSOR WAS REPLACED AND 2 WEEKS LATER IT SHUT OFF AGAIN.. *TR
NHTSA ODI #10357408
62,000 miles · Sep 16, 2010
Engine And Engine Cooling
OIL IN COOLANT RESERVOIR DUE TO OIL COOLER LOCATED UNDER THE INTAKE MANIFOLD, BETWEEN THE CYLINDER HEADS LEAKING. CADILLAC 2003 CTS WITH 6 CYLINDER OPEL MOTOR WITH ONLY 62,000 MILES. *TR
NHTSA ODI #10355873
50,556 miles · Sep 13, 2010
Exterior LightingStructure
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE REAR LICENSE PLATE COVER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR LIGHT MODULE WAS REPLACED WITH A NEW, IMPROVED MODULE. THE BACK UP LAMPS AND THE REAR FINISH PANEL WAS ALSO REPLACED WITH A SAFER PANEL. …
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE REAR LICENSE PLATE COVER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR LIGHT MODULE WAS REPLACED WITH A NEW, IMPROVED MODULE. THE BACK UP LAMPS AND THE REAR FINISH PANEL WAS ALSO REPLACED WITH A SAFER PANEL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT CONSIDERED A SAFETY HAZARD AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 50,556 AND THE CURRENT MILEAGE WAS 50,700.
NHTSA ODI #10355180
55,000 miles · Aug 20, 2010
Electronic Stability Control (esc)
I HAVE A CTS CADILLAC AND IT IS SEEMS TO HAVE A SYSTEM PROBLEM. WHILE DRIVING THE CAR THE STABILITY SYSTEM ENGAGED LIGHTS COMES UP AND YOU HEAR A GRINDING NOISE. IT HAS JERKED ON ME A FEW TIMES WHEN THIS LIGHT COMES ON. GMC DOES NOT WANT TO HEAR ABOUT THE PROBLEM THEY DO NOTHING. THIS IS A DANGEROUS SITUATION FOR THE DRIVER …
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I HAVE A CTS CADILLAC AND IT IS SEEMS TO HAVE A SYSTEM PROBLEM. WHILE DRIVING THE CAR THE STABILITY SYSTEM ENGAGED LIGHTS COMES UP AND YOU HEAR A GRINDING NOISE. IT HAS JERKED ON ME A FEW TIMES WHEN THIS LIGHT COMES ON. GMC DOES NOT WANT TO HEAR ABOUT THE PROBLEM THEY DO NOTHING. THIS IS A DANGEROUS SITUATION FOR THE DRIVER BECAUSE YOU HAVE NO IDEA WHEN THIS LIGHT IS GOING TO COME ON AND THE CAR STARTS GRINDING AND MOVING. I FEEL THAT GMC SHOULD TAKE RESPONSIBILITY FOR THIS AND DO A RE-CALL. I HAVE PURCHASED NEW TIRES, I HAVE DONE WHAT I THOUGHT WOULD FIX THE PROBLEM, BUT THIS LIGHT IS REALLY SCARING ME AND THE WAY THE CAR GRINDS AND MAKES THIS NOISE WHILE DRIVING. *TR
NHTSA ODI #10350850
80,576 miles · Aug 20, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT-END OF THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) AND THE VEHICLE WAS TAKEN TO AN AU…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT-END OF THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS) AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. FOLLOWING REPAIRS, THE ABNORMAL NOISE BECAME LOUDER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE SHE WAS ADVISED THAT THE FRONT CALIPERS WERE LOOSE. THE MANUFACTURER ADVISED HAVING THE VEHICLE DIAGNOSED BEFORE DETERMINING IF THEY WOULD ASSIST WITH REPAIRS. THE FAILURE MILEAGE WAS 80,576 AND THE CURRENT MILEAGE WAS 84,000.
NHTSA ODI #10350829
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗