NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
313 reports85,000 miles · Jan 5, 2012
Structure
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE REAR TAG PANEL DETACHED FROM THE VEHICLE, AS A RESULT WATER SIP IN AND DAMAGE THE WIRING OF THE BRAKE LAMPS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ADHESIVE THAT WAS USED TO HOLD THE PANEL WAS DEFECTIVE AS A RESULT IT NEEDED TO BE REPLACED. TH…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT THE REAR TAG PANEL DETACHED FROM THE VEHICLE, AS A RESULT WATER SIP IN AND DAMAGE THE WIRING OF THE BRAKE LAMPS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ADHESIVE THAT WAS USED TO HOLD THE PANEL WAS DEFECTIVE AS A RESULT IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE AND REFERRED HER TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 95,000.
NHTSA ODI #10442507
Mileage unknown · Dec 6, 2011
Engine And Engine CoolingFuel System, GasolinePower Train
2003 CADILAC CTS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE SYSTEM *TGW THE CONSUMER STATED THE METAL BRAKE LINE HAD TO BE REPLACED, DUE TO SEVERE CORROSION. THE CONSUMER STATED HE RECEIVED A RECALL LETTER TWO DAYS LATER. ALSO, THE STRUTS, THREE WHEEL BEARINGS, RADIATOR, TRANSMISSION COOLER LINE ALSO HAD TO BE REPLAC…
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2003 CADILAC CTS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH BRAKE SYSTEM *TGW THE CONSUMER STATED THE METAL BRAKE LINE HAD TO BE REPLACED, DUE TO SEVERE CORROSION. THE CONSUMER STATED HE RECEIVED A RECALL LETTER TWO DAYS LATER. ALSO, THE STRUTS, THREE WHEEL BEARINGS, RADIATOR, TRANSMISSION COOLER LINE ALSO HAD TO BE REPLACED DUE TO CORROSION. THE CRUISE CONTROL AND GAS TANK, WHICH WAS LEAKING HAD TO REPLACED. *JB
NHTSA ODI #10438430
71,937 miles · Oct 30, 2011
Visibility
HAD THE WIPERS ON, RAIN STOPPED WINDSHIELD WIPERS WOULD NOT SHUT OFF. BROUGHT CAR TO BE DIAGNOSED. FOUND WIPER POWER COVER DEFECTIVE. AUTO SERVICE FOUND THAT THE PART WAS ON BACK ORDER. I HAD TO GO WITHOUT WIPERS FOR A WEEK BEFORE PART WAS IN. AUTO SERVICE SAID THAT PART WAS NOT IN STOCK ANYWHERE IN TAMPA. HAS THIS BEEN A PROB…
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HAD THE WIPERS ON, RAIN STOPPED WINDSHIELD WIPERS WOULD NOT SHUT OFF. BROUGHT CAR TO BE DIAGNOSED. FOUND WIPER POWER COVER DEFECTIVE. AUTO SERVICE FOUND THAT THE PART WAS ON BACK ORDER. I HAD TO GO WITHOUT WIPERS FOR A WEEK BEFORE PART WAS IN. AUTO SERVICE SAID THAT PART WAS NOT IN STOCK ANYWHERE IN TAMPA. HAS THIS BEEN A PROBLEM FOR CTS OWNERS SEEING THE PART IS SCARCE? HAS THERE BEEN OR GOING TO BE A RECALL? *TR
NHTSA ODI #10433592
58,000 miles · Sep 29, 2011
Exterior Lighting
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT NOTICED THE REAR LIGHT COVER ON THE BACK UP LIGHT FRACTURED AND DETACHED FROM THE VEHICLE. AS A RESULT, WATER ENTERED THE BACK UP LIGHTS AND HE BELIEVED THAT IT MAY CAUSE AN ELECTRICAL FAILURE. THE DEALER ADVISED THE CONTACT TO PURCHASE A LENS COVER TO PROTECT THE LIGHT. TH…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT NOTICED THE REAR LIGHT COVER ON THE BACK UP LIGHT FRACTURED AND DETACHED FROM THE VEHICLE. AS A RESULT, WATER ENTERED THE BACK UP LIGHTS AND HE BELIEVED THAT IT MAY CAUSE AN ELECTRICAL FAILURE. THE DEALER ADVISED THE CONTACT TO PURCHASE A LENS COVER TO PROTECT THE LIGHT. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 60,096. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10427868
83,000 miles · Sep 12, 2011
Steering
ALL POWER STEERING WAS LOST DUE TO A SEAL FAILURE ON THE PISTON THE POSITIONS THE PASSENGER RIGHT WHEEL. I DISCOVERED WHILE SPEAKING TO THE CADILLAC PARTS DEPARTMENT, THAT THE SERIAL NUMBER RANGE OF MY VEHICLE, REQUIRES THE REPLACEMENT OF BOTH THE POWER STEERING PUMP AS WELL AS THE RACK AND PINION ASSEMBLY. IT APPEARS THEN THAT…
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ALL POWER STEERING WAS LOST DUE TO A SEAL FAILURE ON THE PISTON THE POSITIONS THE PASSENGER RIGHT WHEEL. I DISCOVERED WHILE SPEAKING TO THE CADILLAC PARTS DEPARTMENT, THAT THE SERIAL NUMBER RANGE OF MY VEHICLE, REQUIRES THE REPLACEMENT OF BOTH THE POWER STEERING PUMP AS WELL AS THE RACK AND PINION ASSEMBLY. IT APPEARS THEN THAT CARS WITH A CERTAIN SERIAL NUMBER MAY HAVE HAD SOME ENGINEERING CHANGE WHICH MADE THE PUMP AND RACK AND PINION INCOMPATIBLE. THIS IS AN OBVIOUS SAFETY PROBLEM WHICH SHOULD HAVE BEEN A MANDATORY RECALL AND REPAIR. *TR
NHTSA ODI #10425104
64,000 miles · Aug 8, 2011
Electronic Stability Control (esc)Service Brakes, HydraulicSteering
WHILE DRIVING AT A STEADY AND EVEN SPEED MY CAR WOULD SUDDENLY PULLED TO THE LEFT AS IF THE LEFT FRONT WHEEL HAD THE BREAK APPLY. ALMOST INSTANTLY MY "STABILITY SYSTEM ENGAGED" DISPLAY WOULD GO ON AND THE CAR WOULD CORRECT ITSELF. THIS WENT ON TO BECOME A REGULAR EVENT WITH EACH TIME I TOOK THE CAR OUT. THE MOST IT OCCURRED WAS …
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WHILE DRIVING AT A STEADY AND EVEN SPEED MY CAR WOULD SUDDENLY PULLED TO THE LEFT AS IF THE LEFT FRONT WHEEL HAD THE BREAK APPLY. ALMOST INSTANTLY MY "STABILITY SYSTEM ENGAGED" DISPLAY WOULD GO ON AND THE CAR WOULD CORRECT ITSELF. THIS WENT ON TO BECOME A REGULAR EVENT WITH EACH TIME I TOOK THE CAR OUT. THE MOST IT OCCURRED WAS 30 OR SO TIMES IN A 90 MILE TRIP, BUT IT HAPPENED REGULARLY ON LOCAL 2 MILE TRIPS TO THE STORE. SOMETIMES IT WOULD BE MORE SEVERE THAN OTHERS . IN ADDITION AND OCCASIONALLY, WHEN THE BREAKS WERE APPLIED, THERE WOULD BE A "LOUDISH" CRUNCH SOUND AND RESISTANCE TO FOOT PRESSURE THAT WOULD GIVE WAY AFTER THE INITIAL BREAK APPLICATION. THERE WAS ALSO A VIBRATION "BUZZ" THROUGH THE GAS PEDAL WHEN THIS ALL WOULD OCCUR. THE FIRST TIME I TOOK THE CAR TO THE DEALER THEY COULD NOT FIND ANYTHING WRONG OR DUPLICATE THE PROBLEM. I TOOK THEM INFORMATION I HAD FOUND ON THE WEB ABOUT THE PROBLEM AND THEY CHECKED THEIR SERVICE BULLETINS FOR A PROBLEM. IT WAS FIXED BY CHANGING A STEERING SENSOR AT A COST OF $430.
NHTSA ODI #10418844
61,000 miles · Jul 23, 2011
Exterior Lighting
THE PLASTIC PANEL COVER FOR THE REVERSE LIGHTS FELL OFF, AND NOW THE REVERSE LIGHTS ARE EXPOSED. *TR
NHTSA ODI #10414862
55,000 miles · Jul 18, 2011
Exterior Lighting
THE REAR BACK UP LIGHT PANEL HAS A PLASTIC COVER OVER IT. MINE FELL OFF AND I AM HAVING A TERRIBLE TIME REPLACING IT. I CONTACTED CADILLAC, BUT THEY DON'T SELL THAT PIECE ANYMORE. THEY HAVE REDESIGNED A REPLACEMENT THAT WILL NOT FALL OFF BUT IT COSTS OVER $500 AND CADILLAC WON'T COVER IT BECAUSE THEY CLAIM IT HAS NOT BEEN RECALL…
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THE REAR BACK UP LIGHT PANEL HAS A PLASTIC COVER OVER IT. MINE FELL OFF AND I AM HAVING A TERRIBLE TIME REPLACING IT. I CONTACTED CADILLAC, BUT THEY DON'T SELL THAT PIECE ANYMORE. THEY HAVE REDESIGNED A REPLACEMENT THAT WILL NOT FALL OFF BUT IT COSTS OVER $500 AND CADILLAC WON'T COVER IT BECAUSE THEY CLAIM IT HAS NOT BEEN RECALLED. AS I DRIVE UP AND DOWN THE STREETS AND HIGHWAYS IN CHICAGO, I NOTICE MANY 2003-2007 CADILLAC CTS ARE ALSO MISSING THIS PART. HOW CAN THIS PLASTIC PART FALL OFF WITH OUT CAUSE AND YET NOT BE RECALLED? *KB
NHTSA ODI #10413446
31,000 miles · Jul 7, 2011
Engine And Engine Cooling
UNDER 33,000 MILES ON THIS CAR. WHILE DRIVING DOWN A HILL I HEARD A LOUD CLANK NOISE. CAR LOST ALL STEERING AND BRAKE POWER COMPLETELY LOCKED UP. HAD TOWED TO SHOP AND THEY SAID TIMING CHAIN IS BROKEN AND PASSENGER SIDE OF ENGINE IS LOCKED UP WITH BENT VALVES. NO WARNING WHAT SO EVER. CHECK ENGINE LIGHT NEVER CAME ON. NOW T…
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UNDER 33,000 MILES ON THIS CAR. WHILE DRIVING DOWN A HILL I HEARD A LOUD CLANK NOISE. CAR LOST ALL STEERING AND BRAKE POWER COMPLETELY LOCKED UP. HAD TOWED TO SHOP AND THEY SAID TIMING CHAIN IS BROKEN AND PASSENGER SIDE OF ENGINE IS LOCKED UP WITH BENT VALVES. NO WARNING WHAT SO EVER. CHECK ENGINE LIGHT NEVER CAME ON. NOW THIS CAR NEEDS A NEW ENGINE. *TR
NHTSA ODI #10410948
92,200 miles · Jun 15, 2011
Electrical System
THE 2003 CADILLAC CTS HAS VARIOUS ELECTRICAL PROBLEMS, WHERE THE POWER/INSTRUMENT PANEL DISPLAY CUTS OUT REPEATEDLY. THE SAFETY CONCERN THAT ALARMED ME ENOUGH TO FIND THIS FORM HAS HAPPENED 3 TIMES WHERE I AM DRIVING ON THE HIGHWAY AND SUDDENLY THE CAR'S POWER SHUTS OFF AND THE MESSAGE DISPLAY IS TO RE-START THE CAR. WHEN THIS H…
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THE 2003 CADILLAC CTS HAS VARIOUS ELECTRICAL PROBLEMS, WHERE THE POWER/INSTRUMENT PANEL DISPLAY CUTS OUT REPEATEDLY. THE SAFETY CONCERN THAT ALARMED ME ENOUGH TO FIND THIS FORM HAS HAPPENED 3 TIMES WHERE I AM DRIVING ON THE HIGHWAY AND SUDDENLY THE CAR'S POWER SHUTS OFF AND THE MESSAGE DISPLAY IS TO RE-START THE CAR. WHEN THIS HAPPENED, I PUT THE CAR IN NEUTRAL, TURNED OFF THE IGNITION AND RE-STARTED THE CAR (TWICE ON THE HIGHWAY AT HIGHER SPEEDS AND ONCE ON A LOCAL ROAD AT LOWER 30 -40 MPH VELOCITY. WITH NO REASON OR WARNING. *TR
NHTSA ODI #10406975
Official recalls
4Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Mar 17, 2010
GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Consequence & remedy
Consequence: THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy: DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Mar 24, 2003
SOME PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE INTERMEDIATE STEERING SHAFT BOLT MAY BE LOOSE.
Consequence & remedy
Consequence: AN IMPROPERLY TIGHTENED BOLT COULD LOOSEN, RESULTING IN SEPARATION OF THE UPPER AND LOWER STEERING SHAFTS CAUSING A LOSS OF VEHICLE CONTROL. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD RESULT WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT FOR THE PRESENCE OF THE INTERMEDIATE STEERING SHAFT BOLT AND ENSURE THAT IT IS TIGHTENED TO THE PROPER SPECIFICATION. OWNER NOTIFICATION BEGAN MARCH 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗