2003 Cadillac Cts

THE REAR BACK UP LIGHT PANEL HAS A PLASTIC COVER OVER IT. MINE FELL OFF AND I AM HAVING A TERRIBLE TIME REPLACING IT. I CONTACTED CADILLAC, BUT THEY DON'T SELL THAT PIECE ANYMORE. THEY HAVE REDESIGNED A REPLACEMENT THAT WILL NOT FALL OFF BUT IT COSTS OVER $500 AND CADILLAC WON'T COVER IT BECAUSE THEY CLAIM IT HAS NOT BEEN RECALLED. AS I DRIVE UP AND DOWN THE STREETS AND HIGHWAYS IN CHICAGO, I NOTICE MANY 2003-2007 CADILLAC CTS ARE ALSO MISSING THIS PART. HOW CAN THIS PLASTIC PART FALL OFF WITH OUT CAUSE AND YET NOT BE RECALLED? *KB

TL*THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR OVERLAY PANEL FOR THE REAR REVERSE LIGHT FELL OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE CONTACT WOULD RESPONSIBLE FOR REPAIR EXPENSES. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO THE CORPORATE OFFICE. HE HAD NOT RECEIVED A RESPONSE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 89,000 AND THE CURRENT MILEAGE WAS 98,000.

I'VE HAD NUMEROUS PROBLEMS EVER SINCE I BOUGHT MY 2003 CADILLAC CTS. MY ENGINE STARTS SMOKING UNDER THE HOOD WHEN I TURN ON MY HEATER WHEN IT'S COLD OUTSIDE. I REPLACED MY BRAKE LIGHTS SEVERAL TIMES. MY WINDSHIELD WIPER MODULE IS BROKE. I HAD TO GET A NEW MOTOR FOR MY WINDOW BECAUSE THAT BROKE. I HAD NOTHING BUT PROBLEMS WITH THIS CAR AND MANY OTHER PEOPLE HAVE THE SAME CONDITIONS AS ME. WHY ISN'T IT ON RECALL ??? I MEAN WE PAID GOOD MONEY FOR IT SO WE SHOULD GET THE SAME QUALITY BACK !!! I KNOW GM HAS TO REVIEW OUR COMMENTS. THEY JUST DON'T CARE ABOUT THERE CUSTOMERS. GM NEEDS BETTER CUSTOMER SERVICE BECAUSE THERE SERVICE SUCKS!!!! RECALL....RECALL....RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

TL* THE CONTACT OWNS A 2003 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 60 TO 70 MPH, THE REAR LICENSE PLATE COVER FRACTURED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR LIGHT MODULE WAS REPLACED WITH A NEW, IMPROVED MODULE. THE BACK UP LAMPS AND THE REAR FINISH PANEL WAS ALSO REPLACED WITH A SAFER PANEL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT CONSIDERED A SAFETY HAZARD AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 50,556 AND THE CURRENT MILEAGE WAS 50,700.

THE EXTERIOR BACK BRAKE LIGHTS FELL OFF MY CADILLAC CTS 2003 MODEL. I HAVE NOTICED A MAJORITY OF THE 2003 CTS MODELS HAVE THE SAME PROBLEM. IT'S A SHAME CADILLAC WOULD NOT BE RESPONSIBLE, THE VEHICLE COST ME OVER 30,000.00 AFTER ITS PAID FOR, THEY HAVE NO CONCERN FOR THE CONDITION OF MY VEHICLE. IT REALLY MAKES CADILLAC LOOK AWFUL TO HAVE THAT MANY VEHICLES IN THE SAME CONDITION. I WILL NOT PURCHASE ANY MORE CADILLACS. *TR

2003 CADILLAC CTS - THE BACKUP LIGHT ASSEMBLY CAME OFF IN CAR WASH... DEALERSHIPS ARE WELL AWARE OF PROBLEM BUT SAY THEIR HANDS ARE TIED BECAUSE OF GM. THEY SAID THE REASON WAS BECAUSE THE SUPPLIER TO CADILLAC USED AN INCORRECT EPOXY TO BUILD THE PART. GM KNOWS ABOUT THE ISSUE BUT WILL DO NOTHING. PART IS OVER $550 TO REPLACE!! ONE SEARCH ON INTERNET BRINGS UP HUNDREDS OF COMPLAINTS FOR SAME ISSUE. THIS IS RIDICULOUS. I CALLED CADILLAC AND THEY SAID THEY WOULD CALL IF A RECALL WAS ISSUED, BUT THEY CAN DO NOTHING MORE. *TR

2003 CADILLAC SAFETY ISSUES: PREMATURE AND RAMPANT FAILURE OF THE EBCM - ELECTRONIC BRAKE CONTROL MODULE. IT IS WIDELY KNOWN THESE MODULES FAIL AND CANNOT BE REBUILT. DEALER COST IS OVER $500 WITH MOST DEALERS CHARGING MORE THAN $750. PREMATURE AND RAMPANT FAILURE OF THE REAR CENTER BRAKE LIGHT. GM EVEN ADMITTED FAILURE OF THE NEON LIGHTS USED FOR THIS APPLICATION AND QUICKLY SWITCHED TO A RELIABLE LIGHT MEDIA. REPLACEMENTS RANGE FROM $250 USED (IF YOU CAN FIND ONE THAT WORKS) TO $500 RETAIL AT GM. BOTH OF THESE UNITS ARE KNOWN HIGH FAILURE ITEMS AND BOTH COST A FORTUNE THROUGH YOUR LOCAL GM DEALER. *TR

THE REAR BACK UP LIGHT FELL OFF MY 2003 CADILLAC CTS. I CALLED THE DEALERSHIP TO SEE ABOUT GETTING ANOTHER ONE PUT ON, ONLY TO LEARN THAT GM DOES NOT EVEN MAKE THAT PART ANYMORE DUE TO IT BEING DEFECTIVE. TO FIX MY VEHICLE I WOULD HAVE TO ORDER A NEWER MADE PART THAT COST APPROXIMATELY $697.00. AFTER DOING EXTENSIVE RESEARCH ON THE INTERNET, I LEARNED THAT THIS IS A PROBLEM THAT NUMEROUS CONSUMERS HAVE ENCOUNTERED. THE DEALERSHIP SAID THAT THE MANUFACTURER THAT PRODUCED THIS PART FOR GM DID NOT USE THE CORRECT EPOXY TO ADHERE THE BACK UP LIGHT TO THE BODY OF THE VEHICLE, AND I WOULD HAVE TO CALL GM CORPORATE OFFICE TO TAKE THE "PROBLEM" UP WITH THEM. AFTER ALMOST A MONTH OF THE DISTRICT SPECIALIST "INVESTIGATING" THE PROBLEM, HE TOLD ME HE WOULD CALL ME WITH A FINAL DECISION AND NEVER CALLED. I HAVE PLACED CALLS TO THEM EVERYDAY SINCE AND I KEPT GETTING THE RUN AROUND. SUPPOSEDLY NO ONE BUT THE DISTRICT SPECIALIST HANDLING MY CASE CAN HELP ME AND HE WILL NOT ANSWER OR RETURN MY CALLS. MY QUESTION IS THIS, UNDER THE LAW SOMEONE CANNOT SELL ANYTHING KNOWING THAT IT IS DEFECTIVE. WITH VEHICLES ALL EXTERIOR COMPONENTS OF THE VEHICLE ARE SUPPOSE TO WITHSTAND "MOTHERNATURE" AND NATURAL OCCURRENCES OF THE WEATHER, SO WHY WHEN KNOWING THE PART IS DEFECTIVE DO THEY EXPECT THE CONSUMER TO REPLACE IT? GM CLAIMS THAT BECAUSE IT CAN NOT CAUSE BODILY HARM THEY DO NOT HAVE TO REPLACE IT OR RECALL THE DEFECTIVE PART. IS THIS WHAT OUR ECONOMY HAS COME TO, LARGE CORPORATIONS SWINDLING THE "LITTLE" CONSUMERS THAT KEEP THEM IN BUSINESS? WITH GM FILING BANKRUPTCY AND THE TAXPAYERS AND GOVERNMENT "BAILING" THEM OUT, YOU WOULD THINK THEY WOULD WANT TO TREAT THEIR "LITTLE" CONSUMERS BETTER. HOW IS IT LEGAL FOR THEM TO KNOW A PRODUCT IS DEFECTIVE, TO THE POINT THEY WON'T EVEN MAKE THAT SAME PRODUCT TO REPLACE IT WHEN IT TEARS UP BUT ARE NOT RESPONSIBLE FOR FIXING IT? *TR