2019 Cadillac CT6

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Cadillac CT6. The contact stated upon parking and exiting the vehicle, the vehicle started to roll back 1 to 2 feet. The contact stated that his foot was still near the vehicle, and the contact was able to depress the brake pedal, and the vehicle stopped. The contact pressed the Push to Start button and moved the column shifter back and forth until the vehicle successfully shifted to drive(D). The contact then shifted to park(P). Additionally, the contact engaged the parking brake. The contact had received notification of NHTSA Campaign Number: 25V148000 (Power Train); and the contact related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact notified GM's Chief Executive of the failure through email. The contact later received a call from a GM Executive, who informed the contact that the recall repair part was not yet available. The failure mileage was approximately 58,000. VIN tool confirms parts not available.

The contact owns a 2019 Cadillac CT6. The contact received notification of NHTSA Campaign Number: 25V148000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

The contact owns a 2019 Cadillac CT6. The contact stated that while driving at undisclosed speeds, the wheels locked up. The traction control warning light was illuminated. Additionally, while driving at an undisclosed speed, the transmission shifted hard. The 4WD service message was displayed. The contact received notification of Manufacturer Recall Number: N242480630 (Power Train)/NHTSA Campaign Number (PENDING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

HELLO, ON AN ESTIMATED 8+ TIMES, I PUT MY VEHICLE INTO GEAR, DROVE OFF AND BOTH MY SIDE VIEW MIRRORS WERE IN THE CLOSED/UP POSITION. I HAVE LEARNED FROM GM SUPPORT THAT GM DID NOT DEVELOP SOFTWARE WHERE THE MIRRORS AUTOMATICALLY OPEN: WHEN EITHER OPENING THE DOORS OR PUTTING INTO GEAR. THIS IS EXTREMELY DANGEROUS AND I HAD NEVER EXPERIENCED ON MY FORMER MERCEDES E-350 LEASES, THIS SAFETY TECHNOLOGY WAS STANDARD. THE LATEST INCIDENT I WAS DRIVING ON A MAIN WEST TO EAST ROUTE FOR ABOUT 2 MILES, NEEDED TO GET INTO THE RIGHT LANE, WENT TO LOOK AT MY RIGHT MIRROR, AND IT WAS COMPLETELY FOLDED UP. IT WAS VERY, VERY DANGEROUS, ALMOST GOT ME REAR-ENDED SINCE I BRAKED HARD WHEN I NOTICED AND I ALMOST SIDE-SWIPED THE CAR TO MY RIGHT.