During refueling the gas station pumping nozzle would shut off indicating a full gasoline fuel tank; but, the dash board fuel gage indicated the fuel was not full. Had to dribble in fuel to fill. Dealer Mechanic found: Crash roll over gasoline vent safety valve was stuck in the crashed roll over cut off state. No gas tank vent…
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During refueling the gas station pumping nozzle would shut off indicating a full gasoline fuel tank; but, the dash board fuel gage indicated the fuel was not full. Had to dribble in fuel to fill. Dealer Mechanic found: Crash roll over gasoline vent safety valve was stuck in the crashed roll over cut off state. No gas tank ventilation. This caused back pressure in car gasoline tank to shut off gas station filler nozzle as though the car was full . Entire gas tank had to be replaced. Still under warranty.
NHTSA ODI #11755393
22,000 miles · Jan 21, 2021
EngineFuel/propulsion SystemPower Train
MY CADILLAC CT6 (2018) QUIT WORKING WHILE ON THE EXPRESSWAY. I WAS IN THE MIDDLE OF NO WHERE, IN GEORGIA. THIS MADE FOR A VERY DANGEROUS SITUATION AS THE CAR SUDDENLY LOST ALL POWER GOING TO THE WHEELS WHILE DRIVING AT APPROX. 75 MPH. I WAS BARELY ABLE TO GET AROUND TRAFFIC TO BE ABLE TO PULL OVER AS THERE WAS 0 POWER. WHEN THE …
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MY CADILLAC CT6 (2018) QUIT WORKING WHILE ON THE EXPRESSWAY. I WAS IN THE MIDDLE OF NO WHERE, IN GEORGIA. THIS MADE FOR A VERY DANGEROUS SITUATION AS THE CAR SUDDENLY LOST ALL POWER GOING TO THE WHEELS WHILE DRIVING AT APPROX. 75 MPH. I WAS BARELY ABLE TO GET AROUND TRAFFIC TO BE ABLE TO PULL OVER AS THERE WAS 0 POWER. WHEN THE TOW TRUCK FROM CADILLAC ARRIVED WE WERE TOLD WE WERE NOT ALLOWED TO RIDE IN THE TRUCK BECAUSE OF COVID. WE WERE MADE SIT IN THE RAIN IN 40 DEGREE WEATHER WHILE I SPOKE WITH MY HOME CADILLAC DEALER AS WELL AS THE NEAREST TO WHERE I WAS. BOTH DEALERS WERE EXTREMELY UNHELPFUL, MY CAR IS STILL UNDER FACTORY WARRANTY AND WAS JUST IN FOR TRANSMISSION WORK ABOUT A WEEK PRIOR (I'VE TAKEN THE CAR IN THREE TIMES FOR TRANSMISSION ISSUES AND IT STILL HAS SOMETHING WRONG WITH IT. I WAS TOLD BY BOTH CADILLAC DEALERS THAT THEY WOULD NOT HELP BECAUSE THEY NEEDED TO 'DIAGNOSE' THE CAR AND COULDN'T UNTIL FIVE DAYS LATER. I WAS OFFERED AN UBER RIDE IN A CITY THAT HAD 0 ZERO UBER, TAXI OR LIFT SERVICES. I WAS HUNG UP ON BY THESE PEOPLE, THEY WERE RUDE AND THIS WAS ON CHRISTMAS EVE. I HAD TO WALK TO A CAR RENTAL COMPANY AND PAY OVER $400 DOLLARS SO I COULD SPEND CHRISTMAS WITH MY FAMILY.
NHTSA ODI #11389316
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2018 Cadillac CT6 Problems, Complaints & Recalls | Skip That Year