1997 Cadillac Catera

THE AIMING MECHANISM ON BOTH HEADLIGHTS ON MY 1997 CADILLAC CATERA FAILED AND LEFT ME WITH THE HEADLIGHTS AIMED AT THE GROUND AND UNABLE TO RE-AIM THE HEADLIGHTS. THIS IS EXTREMELY COMMON ON THESE HEADLIGHTS, AND THERE IS NO FIX FROM GM EXCEPT TO BUY ENTIRE REPLACEMENT HEADLIGHT ASSEMBLIES AT $500 EACH. THE REPLACEMENT UNITS ARE MADE ENTIRELY DIFFERENTLY (AND DO NOT FAIL) SO IT OBVIOUS GM KNOWS THE ORIGINAL DESIGN WAS DEFECTIVE. *NM

THIS CAR WAS TAKEN TO DEALER ON 2/8/04 FOR RECALL 2041, 1037. TWO DAYS AFTER PICKING UP THE CAR, THE LOW COOLANT LIGHT CAME ON MY WAY HOME FROM WORK. MY HUSBAND CHECKED THE COOLANT RESERVOIR AND IT WAS OVER ONE INCH BELOW FULL, HE ALSO CHECKED THE DRIVEWAY FOR ANY ANTIFREEZE AND CHECKED WHERE YOU PUT OIL IN THE ENGINE BUT COULD NOT FIND ANY SIGNS OF EXTERNAL LEAKS, BUT A WHITE MILKY SUBSTANCE UNDER THE OIL CAP. THE CAR HAS BEEN SITTING IN MY DRIVEWAY SINCE. I EMAILED GM ABOUT THIS. THIS WAS THEIR RESPONSE! WE HAVE CONTACTED THE SERVICE MANAGER FOR DAN HEMM CADILLAC, MR. CHARLIE CAROLL. HE IS AWARE OF YOUR CONCERNS WITH THE COOLANT LEVEL FOR THE 1997 CADILLAC CATERA. HE IS WILLING TO MAKE ARRANGEMENTS TO HAVE THE VEHICLE TOWED IN. DEPENDING ON THE NATURE OF THE CONCERN IT MAY OR MAY NOT BE RELATED TO THE RECALL 02041, AND THEY WILL NEED TO DIAGNOSE THE VEHICLE TO VERIFY. HE HAS ALSO INFORMED US THAT WHEN THE VEHICLE WAS IN FOR THE RECALL, THEY DID REPLACE PARTS AS NECESSARY. IF YOU HAVE ADDITIONAL QUESTIONS, WE RECOMMEND THAT YOU CONTACT HIM. IF YOU SHOULD NEED TO CONTACT US IN THE FUTURE, SIMPLY REPLY TO THIS MESSAGE OR CALL OUR CADILLAC CUSTOMER ASSISTANCE CENTER AT 1-800-458-8006. CUSTOMER RELATIONSHIP MANAGERS ARE AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK. BE SURE TO REFER TO YOUR SERVICE REQUEST NUMBER 1-226247104 IN ALL FUTURE COMMUNICATION. IF I RETURN THIS CAR, LET THE DEALER TOW IT TO SERVICE DEPARTMENT. I WILL BE TOLD THAT THE REASON MY CAR IS NOT DRIVABLE IS MY FAULT, AND WILL BE HANDED A BILL FOR TOWING AND WHATEVER OTHER CHARGES FOR THEM LOOKING AT IT! I HAD THE CAR BACK TWO DAYS, A TOTAL OF 374 MILES. THE CAR HAS 34867 MILES; I HAVE HAD A LOT OF OTHER PROBLEMS WITH THE CAR, FRONT END ALIGNMENT, HEADLIGHT AIMERS, BRAKE LIGHT SWITCH'S, HEADLIGHT SWITCH, IGNITION COIL PACK, AIR BAG SYSTEM. EVEN WITH ALL OF THE OTHER THINGS THAT WENT WRONG, I AT LEAST COULD DRIVE IT, UNTIL I RETURNED IT FOR A RECALL! *JB

LOST ALL COOLANT, RADIATOR LIGHT ON, FUNNY BURNING SMELL, CAR TOWED. HEATER VALVE REPLACED, DEX COOL ANTI-FREEZE REPLACED. COOLING FAN ON CAR IS NOW COMING ON WHILE DRIVING, AIR CONDITIONING NOT WORKING, FUNNY MOTOR NOISE, CAR HAS TO GO BACK TO SHOP FOR DIAGNOSTIC TEST. CADILLAC 800# CLAIMS THERE IS NO RECALL ON THIS. SOME GAUGES NOT WORKING PROPERLY. CAR PURCHASED -23,503 MILES- NOW HAVE 40,120 MILES. HAVE HAD TIRES REPLACED TWICE.*AK