1997 Cadillac Catera

I PURCHASED A 1997 CADILLAC CATERA ON JAN 31, 2001 FROM UNITED AUTOMAX IN MEMPHIS, TN. FROM THE DATE OF PURCHASE I HAVE HAD EXTENSIVE PROBLEMS WITH THIS CAR. BEGINNING WITH ELECTRICAL PROBLEMS WITH THE LIGHTS. SINCE THEN I HAVE HAD PROBLEMS WITH TIRES WEARING OUT PREMATURELY, HEATER CORE REPLACED, ROTORS REPLACED AND WEARING OUT AGAIN WITHIN A YEAR'S TIME. FUSES HAVE BLOWN, RADIATOR FAN ALONG WITH OTHER PROBLEMS. NUMEROUS RECALLS AND ETC. ON APRIL 14, 2003 I TOOK MY CAR TO BUD DAVIS CADILLAC IN MEMPHIS AND REPORTED THAT I COULD SMELL OIL BURNING. THEY STATED THAT I NEEDED VALVE COVERS RESEALED AND TO REPLACE REAR MAIN SEAL. (THE WORK WAS DONE THRU MY EXTENDED WARRANTY COMPANY). I RETURNED TO THE DEALER AND TOLD THEM ABOUT NOISE COMING FROM THE RIGHT FRONT END. THEY IN RETURN REPLACED RIGHT AND LEFT LOWER CONTROL ARM. WHEN I WENT TO PICK UP THE CAR FROM DEALER I NOTICED THAT THE NOISE STILL EXISTED AND INFORMED SERVICE AGENT BEFORE I LEFT THE DEALER'S LOT. THEY INFORMED ME THAT IT WAS A BAD STRUT LINK TO WHICH MY EXTENDED WARRANTY DID NOT COVER. AFTER DISCUSSING THE MATTER WITH ANOTHER MACHANIC (NOT DEALER), HE STATED THAT THE NAME OF THE PART WAS A STABILIZER NOT STRUT. AND NOT ONLY DID THE NOISE EXIST IN THE FRONT END, BUT THERE WAS A HISSING SOUND COMING FROM UNDER THE HOOD AND THAT THE OIL LIGHT BEGAN TO COME ON AND STAY ON. THE MECHANIC SUGGESTED THAT THE HISSING NOISE CAME FROM A PART THAT WAS PROBABLY DAMAGED BY BUD DAVIS CADILLAC WHEN REPAIRING VALVES AND SEALS. I THEN RETURNED TO THE DEALER. I INFORMED THE DEALER THAT MY WARRANTY COMPANY DID COVER THE STABILIZER LINKAGE AND THEY STATED THAT THE SERVICE AGENT USED THE WRONG TERMINOLOGY. THEY AGREED TO FIX IT AND DID, BUT REFUSED TO CHECK THE SOURCE OF THE HISSING SOUND WITHOUT ME PAYING FOR IT. IT SEEMS THAT EACH WEEK OR MONTH THERE ARE EXTENSIVE REPAIRS NEEDED. *TT

THE CONSUMER IS EXPERIENCING THE FOLLOWING: THE ENGINE IS OVERHEATING/THERE'S A LOUD TAPPING SOUND, THE BRAKES ARE GRINDING ON THE RIGHT SIDE, THE POWER LOCKS AT TIMES WON'T UNLOCK/MUST PLAY WITH THE FLOOR SHIFTER, AND THE CLOCK WAS REPAIRED. THE DEALER SUGGESTED THAT NOTHING WAS WRONG WITH THE VEHICLE, IN REFERENCE TO THE ENGINE. SCC

THE VEHICLE EXPERIENCED A SLOW START WHEN BEING STARTED IN THE MORNING. THE DEALER REPLACED THE ALTERNATOR AND BATTERY BUT THE PROBLEM STILL EXISTS. THE BATTERY FAILED FOUR TIMES IN THREE DAYS. NLM THE VEHICLE STALLED (IN WHICH THE VEHICLE ROARED FOR A WHILE), AND MAY HAVE DERIVED FROM THE ENGINE CAMSHAFT DRIVE TIMING BELT, IDLER, TENSIONER PULLEYS, AND THE WATER PUMP. SCC

CONSUMER CAN HEAR GRINDING AND LOUD NOISES IN THE BRAKES, BRAKE PADS AND ROTORS HAVE BEEN REPLACED TWICE. *AK CONSUMER STATES HE HAS NEVER EXPERIENCED ANY NOISE OR GRINDING IN THE BRAKES UNTIL THE VEHICLE WAS SERVICED FOR REPLACEMENT OF BRAKES AND ROTORS. SINCE REPLACEMENT OF THE BRAKES AND ROTORS, CONSUMER IS STILL EXPERIENCING LOUD NOISES AND GRINDING IN THE BRAKE SYSTEM. *TT CONSUMER STATES THE CAR WAS BEING SERVICED FOR A LIGHT BULB REPLACEMENT. *YD

ABS SYSTEM AND TRACTION CONTROL SYSTEMS FAIL NUMEROUS TIMES. ALWAYS WHEN APPLYING THE BRAKES AT ANY SPEED ON ANY SURFACE. FAILURE ALSO OCCURS WHEN VEHICLE IS NOT MOVING (WHEN DEPRESSING THE BRAKE TO SHIFT FROM PARK). THE DEALER HAS NOT SOLVED THE PROBLEM PERMANENTLY, SIMPLY FIXING IT FOR A FEW WEEKS AT A TIME. THE ABS AND TRACTION CONTROL ALWAYS FAIL AT PRECISELY THE SAME TIME. *AK

CAR WOULD NOT START. HAD TO JUMP START. DEALER REPLACED ALTERNATOR AND BATTERY. BATTERY WAS PREVIOUSLY REPLACED 06/03/99. OIL LIGHT ABOVE OIL PRESSIRE GAUGE CAME ON WHILE DRIVING, AND OIL PRESSURE GAUGE MOVED UP AND DOWN ERRATICALLY. DEALER FOUND NO PROBLEM. BATTERY COVER AND WAS BURNT/WAS BRITTLE AND HAD A WHITE ASHEY LOOK TO IT. ENGINE PRODUCES A LOT OF HEAT. DEALER REPLACED COVER AND TRAY. TEMPERATURE GAUGE READS HIGHER THAN NORMAL. DEALERSHIP RECALIBRATED IPC FOR TEMP GAUGE. TEMP GAUGE STILL READS THE SAME AS BEFORE. TICKING SOUNDS FROM LEFT AND RIGHT SIDES OF DASH WHEN HEAT IS ON. DEALER REPLACED FAN MOTOR TWICE. TICKING SOUNDS STILL THERE AND NOW THERE IS NO HEAT. DISC BRAKE PAD INDICATOR LAMP DID NOT ILLUMINATE WHEN PADS NEEDED REPLACING. HAD TO HAVE FRONT BRAKE JOB AND REPLACE SENSORS FOR INDICATOR LAMP. DEALERSHIP SAID SENSORS GOT DAMAGED WHEN PADS WERE WORN DOWN PAST THE SENSORS.

WHILE VEHICLE WAS AT A COMPLETE STOP AND CONSUMER SHIFTED GEARS TO MOVE AHEAD SLOWLY, BUT THE VEHICLE ACCLERATED AND WOULD NOT STOP. DEFECT CAUSED VEHICLE TO RUN INTO A CEMENT POLE WHICH RESULTED IN VEHICLE STOPPING. CONSUMER HIT POLE TO AVOID HITTING PEDESTRIANS AND OTHER VEHICLES. VEHICLE HIT POLE HEAD-ON, AND AIRBAGS DID NOT DEPLOY.*AK CONSUMER WAS INJURED IN ACCIDENT, CONSUMER STATES VEHICLE ACCELERATED AS IF THE CRUISE CONTROL WAS TURNED ON, CADILLAC REFUSED TO ACCEPT RESPONSIBILITY OF THE AIR BAG FAILING TO DEPLOY. BATTERY HAS BEEN REPLACED 3 TIMES. BRAKES HAVE BEEN REPAIRED. CONSUMER STATES KEY WOULD NOT TURN THE IGNTION ON NUMERIOUS OCCASIONS. *SLC