2013 Cadillac Ats

STEERING WHEEL WHEN TURNING ALL TO LEFT VIBRATE AND SOME TIME LOCKS,DASH BOARD WARNING PLEASE DRIVE WITH CARE,SERVICE REQUIRED.CONTACTED DEALER SINCE 2013 MANY TIMES NO PROBLEMS FOUND EXCEPT ONE TIME DID PULL UP CODE,RESET COMPUTER,CONTACTED CADILLAC AND I WAS TOLD SINCE THERE IS NO RECALL IS OK TO DRIVE THE CAR LIKE THAT HOWEVER IS ON RECORD.PROBLE STILL THERE AND I FILL IS UNSATE TO DRIVE.

I PURCHASED A 2013 CADILLAC ATS 4 ON 9/29/16. ON 10/14/16 WHILE DRIVING MY STEERING COLUMN LIGHT UP AND STEERING WHEEL LOCKED UP WHILE IN MOTION. I WAS IN DETROIT, MICHIGAN DRIVING ON GRATIOT, WHICH IS A STRAIGHT STREET, BUT I WAS UNABLE TO TURN THE WHEEL TO PULL OVER. I KEPT TRYING TO FORCE THE STEERING WHEEL LEFT AND RIGHT AND FINALLY WAS ABLE TO TURN AND PULL OVER. WHEN I CONTACTED THE DEAR I WAS TOLD TO BRING THE VEHICLE IN BY [XXX] AT NOVI CADILLAC BECAUSE THIS WAS A SAFETY ISSUE. THE DEALER KEPT THE CAR AND ON 10/20/16 EXPLAINED THEY COULD NOT REDUPLICATE THE PROBLEM AND GAVE ME MY CAR BACK. ON MY OWN, I CHECKED INTO PROBLEMS WITH THIS MODEL ONLY TO FIND THERE ARE OTHERS WHO HAVE EXPERIENCED THIS PROBLEM. I HAVE ALWAYS SUPPORTED BUYING AMERICAN CARS, BUT PROBLEMS NEED TO BE FIXED WHEN THE COMPANY IS NOTIFIED OF A PROBLEM. I WILL BE ESCALATING THIS MATTER BECAUSE I AM NOT PLEASED THAT A PROBLEM EXISTS AND SERVICE DOES NOT SHARE THIS INFORMATION WITH CUSTOMERS. I HAVE A "TRUST" BUT "VERIFY" WHEN IT COMES TO MY FAMILY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING ON 71 IN COLUMBUS OH TO MANSFIELD OH GOING 70 MPH ON HIGHWAY AND AT EX 173 STARTED SNOWING HEAVY, TRAFFIC CAME TO HAULT AT 10 MPH, HAD .09 MILES TO EXIT, GOT TO EXIT MADE A RIGHT OFF EXIT STARTED UP A HILL IN SNOW AT 30 MPH AND BEFORE MAKING IT UP THE HILL THE CAR STOPPED IN MIDDLE OF ONE LANE RD. AND DISPLAY SAID ...NO POWER STEERING... CALLED 911 THREE TIMES, WAITED OUTSIDE IN SNOW FOR HR AND HALF FOR THEM TO TOW CAR TO BILL HARRIS AUTO 419-289-2000 IN ASHLAND OH FIVE MI DOWN RD. NEXT DAY THEY COULDNT DUPLICATE THE PROBLEM SO THEY COULDNT FIX IT. I TOLD THEM I DONT FEEL SAFE IN CAR AND THAT I COULD HAVE DIED IF GOING ANY FASTER, IT STOPPED WITHOUT ANY WARNING. HE SAID HE WOULD GIVE ME $10 THOUS TOWARDS ANOTHER VEHICLE WHEN CAR IS WORTH $20,500. IN MY EXCELLENT SHAPE. I SAID WHY IS IT ONLY WORTH THAT, HE SAID BECUASE I SAID IT WASNT SAFE TO DRIVE AND THAT HE COULDNT SELL A CAR IF IT WASNT SAFE. THIS ISNT MY FAULT FOR THE POWER STEERING TO GO OUT, THERE ARE 15 COMPLAINTS ONLINE AT WWW.2013ATSCADILLACPOWERSTEERINGPROBLEMS. WHY ISNT THERE A RECALL? I WANT SOMETHING DONE ABOUT THIS, I HAVE ESCALATED CLAIM TO GM AND WANT GM TO DO A REPURCHASE OR A BUY BACK. I SHOULDNT FEEL DANGER WHEN I GET IN MY CAR. [XXX] PLEASE CONTACT ME AT [XXX]ADDRESS IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

SINCE JUNE 2013, THE CADILLAC ATS HAS BEEN MAKING A VIBRATION FEELING. THE VIBRATION IS UNKNOWN, IT HAS BEEN TO SERVICE TWICE. FIRST I WAS SUGGESTED TO TRY A DIFFERENT GAS (PREMIUM GAS). THE PROBLEM CONTINUED TO OCCUR, SO I SWITCHED BACK TO REGULAR GAS. THEN RECEIVED A RECALL LETTER ABOUT THE TRANSMISSION SHIFT AND THAT PROBLEM WAS FIXED. BUT I ALSO ASKED SERVICE TO DRIVE VEHICLE AROUND WHILE IN THE SHOP TO FIGURE OUT THE OCCURRING VIBRATION ISSUE. SERVICE TOLD ME ALL THE CADILLAC ATS'S CARS DO THE SAME THING AND THAT THATS HOW THEY WERE MANUFACTURED, BUT THE PROBLEM CONTINUES. I DON'T WANT TO INSERT A DIFFERENT GAS TYPE IF THE CAR IS SUPPOSE TO TAKE REGULAR UNLEADED. (I BOUGHT CAR BECAUSE IT IS GAS SAVER). AS A CUSTOMER I SHOULDN'T HAVE TO CHANGE THE GAS AND SPEND MORE THAN I ALREADY AM MONTHLY IF THE CAR IS NOT RUNNING PROPERLY. NOR SHOULD I HAVE TO KEEP TAKING IT IN FOR RECALLS AND PAYING FOR A CAR ($552 PER MONTH) IF IT WAS NOT MANUFACTURED CORRECTLY IN THE FIRST PLACE. I HAVE THE RIGHT TO EXCHANGE MY DEFECTED VEHICLE AT THE COST OF GENERAL MOTORS. *TR

THE VEHICLE STALLED WHILE SITTING IN NEUTRAL, WAITING AT A RED LIGHT. THE AIR CONDITIONING WAS RUNNING. THE ENGINE RUNS SO QUIETLY THAT FROM INSIDE THE VEHICLE I WOULD NOT HAVE BEEN ABLE TO TELL THE ENGINE HAD SHUT OFF IF THE A/C HAD NOT STOPPED BLOWING. I RESTARTED THE VEHICLE AND AN ALERT CAME ON THE DASH SCREEN STATING: SERVICE POWER STEERING, DRIVE WITH CARE. I WAS APPROXIMATELY 3/4 OF A MILE FROM MY HOME COMING DOWNHILL ON A QUIET NEIGHBORHOOD STREET SO I CAREFULLY DROVE THE VEHICLE HOME AND PARKED IN THE GARAGE WHILE I CALLED THE SERVICE DEPARTMENT AT MY LOCAL CADILLAC DEALERSHIP. HE TOLD ME THE POWER STEERING IS CONTROLLED BY THE ELECTRICAL SYSTEM MAY HAVE GLITCHED WHEN I RESTARTED THE VEHICLE AND NOT BEEN ACTIVATED. HE SAID I COULD RESTART THE VEHICLE AFTER 30 SECONDS AND THE POWER STEERING SHOULD FUNCTION PROPERLY AGAIN. HE TOLD ME IF THERE IS AN ISSUE I CAN HAVE GM TOW THE VEHICLE IN, OR IF THE POWER STEERING BEGINS TO FUNCTION AGAIN I CAN DRIVE IT IN TO HAVE IT SERVICED. ONCE I RESTARTED THE VEHICLE THE POWER STEERING WAS FUNCTIONING PROPERLY. I WILL BE HAVING CADILLAC LOOK AT THE VEHICLE THIS AFTERNOON. *TR

HELLO, I HAVE A 2013 CADILLAC ATS 2.0T AWD AND I HAVE BEEN HAVING SERIOUS ISSUES WITH THE CAR STALLING AND IDLING ROUGHLY. IT HAS STALLED ON MY THREE TIMES ALREADY SINCE I GOT THE CAR IN OCTOBER, AND I HAVE TAKEN IT IN FOR SERVICE ON TWO DIFFERENT OCCASIONS FOR THAT SAME ISSUE. EACH TIME THEY KEPT THE CAR FOR THREE DAYS TO TRY AND REPLICATE THE ISSUE WITH NO ANSWERS FOR ME EXCEPT "MAKE SURE YOU BRING IT IN NEXT TIME IT HAPPENS". I NO LONGER FEEL SAFE DRIVING THE CAR ESPECIALLY SINCE THE LAST TIME IT HAPPENED I WAS DRIVING 25MPH IN HEAVY TRAFFIC, AND I NARROWLY AVOIDED GETTING REAR-ENDED. *TR

I HAVE TWO ISSUES TO REPORT THAT MAY BE A SAFETY CONCERN: 1) THERE HAVE BEEN MULTIPLE TIMES WHEN DRIVING IN WET CONDITIONS (RAIN/SNOW) WHERE I WILL GET A 'POWER STEERING FAILURE' WARNING. WHEN THIS HAPPENS THE POWER STEERING DOES ONE OF TWO THINGS. IT EITHER ALMOST LOCKS UP AND BECOMES EXTREMELY HARD TO TURN THE WHEEL, OR IT WILL STILL MOVE EASILY, BUT IT WON'T AUTO CENTER WHEN MAKING TURNS. I HAVE REPORTED THIS TO THE DEALER AND THEY SAID IT WAS A BAD STEERING ANGLE SENSOR. THEY REPLACED THE SENSOR BUT THE ISSUE IS NOT RESOLVED AND NOW THAT IT'S SNOWING IT'S HAPPENING MORE AND MORE CONSISTENTLY. 2) THERE HAVE BEEN 3 CASES WHERE I WAS DRIVING AND COMING TO A STOP AND THE CAR WILL JUST RANDOMLY SHUT DOWN. I LOSE ALL ABILITY TO STEER (SINCE IT'S ELECTRIC STEERING) AND BRAKE. THIS STALL IS DIFFERENT THEN A STALL ASSOCIATED MISUSE OF THE CLUTCH. THE CLUTCH HAS BEEN PRESSED IN ALL THE WAY IN WHEN THIS HAPPENS AND THE CAR DOESN'T SHUTTER LIKE A CLUTCH STALL, JUST TOTALLY SHUTS DOWN QUIETLY. LUCKILY THERE HAS NOT BEEN AN ACCIDENT YET, BUT IF THIS HAPPENS WHEN THERE ARE MULTIPLE CARS AROUND ME IT WILL BE DIFFICULTY TO AVOID ONE. *TR