2013 Cadillac Ats

The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and switching gears, the vehicle would not move forward or backward. No warning lights were illuminated. The vehicle was towed to a local independent mechanic and the contact was informed that the failure was possibly related to NHTSA Campaign Number: 14V338000 (Power Train). Another local independent mechanic was contacted for a second opinion and informed the contact that the transmission shifter cable had failed. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the VIN not being included in NHTSA Campaign Number: 14V338000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

The contact owns a 2013 Cadillac ATS. The contact discovered NHTSA Campaign Number: 14V338000 (Power Train). The contact discovered that the recall was repaired, however, the failure occurred. The contact's husband was parked in the vehicle while shifting into drive, and the gear shifter became stuck in between park and drive. The contact turned the vehicle off; however, the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed with automatic transmission control shift cable detachment. The vehicle was not repaired. The dealer was contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 86,000.

Took it in 2 weeks ago for an oil changed and they replaced a camshaft solenoid saying that was causing my issues. I had to take it back yesterday and now they're telling me it's a torque converter or a transmission and it's going to cost me $3,500. After reviewing I think have GM has a lot of issues with this component . GM was aware of the situation and never fixed it. As I read through the technical Bulletin due to the cost so they have the consumers pick up the cost.

The contact owns a 2013 Cadillac ATS. The contact stated that after starting the vehicle and attempting to shift into drive, the vehicle failed to shift out of park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 14V338000 (Power Train), and the VIN was included. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under the recall by the previous owner of the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was 150,000.

The contact owns a 2013 Cadillac ATS. The contact stated while parking the vehicle, the contact attempted to shift into reverse; however, the vehicle failed to respond. The contact turned off the vehicle however, the vehicle failed to shift out of drive. The vehicle was taken to an independent mechanic and the contact was informed that the shifter cable was out of place. The vehicle was repaired, but the failure reoccurred. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 89,000.

The contact owns a 2013 Cadillac ATS. The contact stated while attempting to reverse, the gear shifter was stuck in park(P), while the instrument panel indicated that the vehicle was in neutral(N). There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that there was a recall related to the failure. The vehicle was then towed to the dealer who diagnosed that the failure was related to NHTSA Campaign Number: 14V338000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was unknown.